Expert and User Insights by Amazon Web Services (AWS) Customers
Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides resizable compute capacity in the cloud. It is designed to make web-scale cloud computing easier for developers.
Amazon EC2’s simple web service interface allows you to obtain and configure capacity with minimal friction. It provides you with complete control of your computing resources and ...
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This service is run by Amazon.com so it is really unlike anything else out there. They don’t just provide web hosting, but rather they offer a suite of services to help businesses. It seems they are mostly targeting individuals and businesses that sell products on the Amazon platform, but I don’t see any restrictions that limit it only to this type of site.
They have a lot of options to choose from, but they aren’t what you’ll be used to. What this service is mostly ideal for is load balancing and offloading some hosting and processing tasks to Amazon, since they have the infrastructure to handle it. The bottom line is this is really a set of services for web experts and those who need the specifics that they are offering.
Uptime & Reliability
This is really what people are paying for when they use Amazon web solutions. They have full redundancy, server cloaning, automated backup and many other features that help to ensure their services never go down. They also run the world’s largest online retailer (Amazon.com) so they obviously need to have their sites up at all times.
You can choose from multiple data centers as well. The data centers are located in Sao Paulo, Singapore, Sydney, Tokyo, Virginia, Oregon and California.
Seemingly Endless Features
This company offers tons of different services including scheduled backups, elastic load balancing, many data center locations, a virtual cloud, content delivery and much more. Selecting exactly what you want can be confusing for the average webmaster, however, so make sure you take your time and really understand what it is that they are offering before you sign up.
Their hosting allows a number of different platforms including Joomla, Ruby, WordPress, Drupal, Dot Net and Magento. They also offer both Windows and Linux hosting options, which is always nice.
Not surprisingly, they offer extremely high quality support. Amazon is well known for their customer service, and they have put that stress in their hosting solution as well. You can contact them anytime to get assistance if you need it, and their team of experts will be able to help you every step of the way.
Unique pricing options
For the use of their Amazon cloud hosting you actually pay per hour, month or year depending on what you need. The base price starts at $.08 per hour (eight cents per hour). You can also pay monthly, which is $57.60 or annually at $691.20. Obviously this is not your normal web hosting solution, and you will be paying for the extra services that they offer, so make sure you know how to use them before considering this option.
Great service if you need it
This is one of those options that if you need what they are offering, they are the best in the business. If you don’t need it, however, it should not even be considered. For most people, there is no need to go this route for general hosting.
Never been a big fan of Amazon Web Services, as the service isn't good IMO, and on top of it Shaun Wright (who works at Amazon Web Services) actually went out of his way to personally attack me and my company and lie about our interaction, just because I explained information to him about business that he didn't like hearing. I don't think that's a professional or honest way of dealing with others. If he's that dishonest about that, and that incapable of hearing facts he doesn't like, I'd be worried to think about how he'd treat his other customers. The kind of guy who tries to go after someone's job just due to that, isn't a good person to have on your staff, Amazon
Stay away from Amazon. They have a bunch of incompetent personnel and in general, Amazon takes 4 days to respond to your query, and then with a copout generic response. So you have to ask again, hoping someone else will response with a proper answer 4 days later.
I trusted the incompetent, useless Amazon and transferred 45 domain names. After realizing what a bunch of useless service Amazon had, I decided to transfer my domains to another.
It has been 4 months, and they just won't let me transfer. They either take a week to make a generic response, irrelevant to my query, or just don't respond.
Based on good reviews our company has decided to use Amazon S3 data storage and CloundFront service. We registered and tried to verify the account, but they had only 1 verification method - via phone - and it was not working. So we made multiple attempts to contact their support and we waited 2 full days for response of the question how we can verify our company account. We still don't have an answer but we are already running the things on Google Cloud. It is unbelievable how bad can be a service from such a big and famous corporation like Amazon. 0/10, waste of time.
We asked for a solution to host up to 50,000 concurrent sessions for a simple promotion that was sent to 6m subscribers. AWS assured us that the recommended solution would more than handle the volume, so we doubled the capacity to be safe. The solution had auto scaling. The AWS servers failed at 2,000 concurrent sessions: the CPU's on AWS's servers maxed out and our customers could not access the promotional page. It took us 45 minutes to get answers from AWS, then they made us upgrade (at our cost) and it took 3 hours to rebuild the promotions on the new service. Now trying to get answers from Amazon, but its impossible to get hold of them. The brand damage done is immeasurable. We are shocked at Amazon - a company with a reputation for amazing customer service. Totally shocked.
Amazon shut us down without warning or notification. It was amazing that they didn't even have support. no phone or email. I went around the world (literally) on the phone to try get support. They would do tricks like saying 'for security I need to ring you back to discuss the account' and then obviously not ring you back. We were down for days and it really effected our business. Would really think if the pros out weight the cons as in our case it didn't add up at all. Learnt the hard way. Anything goes wrong with your account - it's really really bad. If perhaps you had the enterprise package (expensive) that might be better. Not sure.
They did the same to me. Then told me to UPGRADE my service so they could give me customer support. I upgraded alright -- right to a DIFFERENT MUCH BETTER cloud host! 3 domains/websites and more to come. They lost it all and now my new host has got me churning along quite nicely with 24x7x365 day support for FREE!!!! And my move to a new host SAVED me money.
If you're looking for on demand services for your website, Amazon Web Services is the ideal choice. You'll love the way everything just works without any hassle. Of course, Amazon has state of the art servers and other perks that you can't find anywhere else.
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