1.9
POOR
  • User Friendly
    1.8
  • Support
    1.5
  • Features
    2.0
  • Reliability
    1.7
  • Pricing
    2.3
Write Review Visit Arvixe

Arvixe Review - Expert and User Insights by Paid Customers

Pricing Range

Shared Hosting £3.23 - £32.32
VPS £32.32 - £80.79
Dedicated Server £103.98 - £288.84

Data Centers

Ma. Paulina Francesca Del Mundo

Pinned Review

Ma. Paulina Francesca Del Mundo,
4.6
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly a...Read Moreppreciate that! Some cons: a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting.Less
Michelle Keeton
Michelle Keeton from United States,

Horrible customer service

1.0
I hosted with Arvixe for six years with no issues when they suddenly increased my fee by almost double and did not notify me. When I tried to dispute the charges they ran my credit card on file early and are refusing to return my ...Read Moremoney. I am most severely disappointed with their lack of ethics, which is bordering on criminal. There's a lot more to the story but this is the summary. Don't host through them unless you want your money stolen and horrible customer service.Less
Lorenzo Benaglia
Lorenzo Benaglia from Italy,

TAKE CARE ABOUT YOUR MONEY

1.0
I used this "company" to park some domains and publish others. This year I choose to move my main domain to another one service.
First I tried to find the unlock code to move my domain and was not available everywhere. So I wrote...Read More to them "support" and I also discovered my domain was moved to another one person. But I was lucky, my email didn't change and I start the tranfer. After a long chat wirth them "support" I had my unlock code.
After I moved my domain to another server they took from my bank account 67,20$ also if my automatic update was disabled. That's happen with the transaction N' 91A23397VF292072W of 13 January 2019. So I opened the ticket VFV-655-46604 asking the refound of this money, first becuase I don't need them service, second because my contract expire 28 January 2019 I was asking the reason they took the money from my account about one service I didn't plan to renew. They answered, it is my problem, and keep my money.
When the terms of refound was expired they wrote me one new message on the same ticket to remember me the terms of refound was expired.
Take care, they are really rubbers. They will do everything to steal money, if you really want use them service, use a temporary credit card to pay or your money will be stolen.
Less
Gary DZ
Gary DZ from United States,

Arvixe: Buyer Beware

1.2
I had a family website and domain hosted with Arvixe. Their prices were so cheap, I originally signed up for 5-years. It was BAD experience from year 1 and only wend down hill from there. I ended up transferring my domain to Go-Da...Read Moreddy before the contract ended and canceled my service--on line and then followed it up with a phone call to make sure the transfer was processed. That was 2-years ago and I am still getting bills from them for Auto-renewal through PayPal. I tried to call them and there is now--- they no longer have anyone answering the phone and only direct you to On-Line Chat to resolve these issues. The problem is--- they must be hosting their own site---because the on-line chat is down.

I have no idea how this company stays in business. My e-mail was down just about every week and would only get fixed after I submitted a ticket and had to wait 2-3 days for a response.

Spend a little more and take your business anywhere else.

I now have to deal with bills being sent to PayPal that were not approved-- and no way to talk to someone at ARVIXE.
Less
Marcel
Marcel,
Hi Gary. I\'ve used them for 10 years and now they are the worst I\'ve ever seen. I\'m leaving.
Chris C
Chris C from Philippines,

simple DNS matters are big issues; response is slow and incompetent

1.6
simple matters that shouldn't be issues are major headaches for this hosting service provider. terrible, terrible service! it will cost you a lot more money with them due to unavailability of your sites, dns issues, downtimes than...Read More going to others. terrible. i would not wish my enemies to be on their platform.Less
Randy L. Smith
Randy L. Smith from United States,

DO NOT USE ARVIXE!

1.0
DO NOT USE ARVIXE FOR WEB HOSTING!
Whomever you choose as a hosting company, just make sure it is NOT Arvixe VPS. The horror stories I can tell you about their poor customer service, their very untalented support personnel, the l...Read Moreong wait times to try to reach someone. They even recently disabled the ability to turn in a trouble ticket, for pete's sake! Lack of reimbursement or remuneration for problems they caused, and on and on.

I have been in the computer industry since 1978 and have had a number of different web hosting companies for my business since 1996. I have a ton of experience in this arena, and I can say that by far, hands down, without a question, Arvixe is the WORST choice I have ever made. Go with Databank or CF Web hosting - any one but Arvixe!

Worst. Hosting. Service. Ever.
Less

Expert Review

Craig Timmins
Craig Timmins
Hosting Expert

Overview

Reliable and High Quality Services is Second Nature

Arvixe doesn’t particularly focus their attention on one sole area like many hosting companies do, instead they keep options open by providing close detail to each hosting option – whether that is shared hosting or a dedicated hosting solution. Because of this, you will see that companies using Arvixe range from small businesses to large corporations who need strong hosting structures. All in all you will find Arvixe to be a reliable, secure and affordable way of getting your site hosted, complete with extras, a money back guarantee and a strong support network that are available with the click of a button. Why Choose Arvixe Hosting?

  • 99.9% Uptime
  • Affordable prices for small to large companies
  • 5 Hosting Options
  • Strong Support Network

Want to know if Arvixe Hosting is right for you? Let’s check it out.

9.2

SUPERB!

Rated by Craig Timmins

  • User Friendly
    9

  • Support
    10

  • Features
    9

  • Reliability
    10

  • Pricing
    8

Reliability

Great Uptime & All-Round Quality Service

It is hard to find a negative point to touch upon when we look at the reliability of Arvixe because they tick off everything you want from a hosting company, and more. Firstly they offer a 99.9% uptime guarantee with a money back offer for 1 month of hosting should the uptime fall below that. For the more advanced hosting solutions, such as dedicated plans they offer 100% uptime with a pro-rata refund for any downtime. The Arvixe data centres are located in Dallas and they all have 24/7 monitoring across 365 days of the year, along with fully redundant power supplies, backup generators, and a UPS power control system is in place. In terms of backups then you will be delighted to hear that even the Personal plan gets daily and weekly backups, and for the top-end hosting systems you will receive hourly backups. Overall, the reliability is completely transparent and fills a user with confidence, so 10/10 Arvixe.

Features

5 Substantial Plans but No Cloud Hosting Just Yet

Most companies seem to be mover to the cloud as a modern choice of hosting, Arvixe haven’t done that yet but I am sure it is the pipeline. For the time being they certainly make up for the lack of cloud hosting with 5 plans to select from which include: Personal, Business, Reseller, VPS and Dedicated hosting options. Even the personal plan comes with unlimited storage, bandwidth and the ability to add up-to 6 different domains to your account, and for the price its definitely competitive with other industry leaders. Each of the other tiered plans come with everything you see in the Personal plan, they just have some extra features and tools to tempt you. All plans are also available in both Windows and Linux formats, and offer extra paid options such as dedicated IP addresses and monitoring tools.

Support

Unbelievable Support Features and Tools

If you are from the US then you can benefit from the Toll-Free Number but even if you arent there are so many support channels that you can go down. Firstly, all calls are handled in-house so you are guaranteed to speak to someone who has English as a #1 language. Secondly there is a live chat, email, and ticketing system in place to gain answers to any questions that you need to ask however urgent. If that’s not enough, Arvixe have a customer forum where you can engage and interact with other customers which enables you to share ideas, and gain quick answers to any questions posted. The main support lines are open 24/7/365, and the blog has some great How-To Articles that are worth a read. Finally, the staff are on Twitter everyday if you want to get a quick and short reply to something. Another 10/10

  • 24/7/365 support
  • Live chat
  • How-To Articles
  • Customer Forum
  • Twitter
  • Ticket System

Pricing

Very Competitive Pricing With Lots of Plus Points

Prices are fairly consistent with industry standards but you get a lot of features and tools with Arvixe, for the money you pay. The shared hosting plans start at $4 per month with the option to add SSL certificates, and dedicated IPs for an extra monthly or yearly fee. Business plans start at $22, Reseller plans from $20, and VPS from $22. Most hosting companies tend to offer a 30-day money back guarantee if you are not happy with the service you have received, however Arvixe do better than that. Should you be unsatisfied with uptime, support, or the general hosting you have received you can take advantage of a very generous 60-day money back guarantee offer.

User-Friendly

DotNetPanel, WHM and CPanel are Go, Go, Go!

Once again Arvixe come up trumps with an offering across the board. If you are a Windows user then you can benefit from the DotNetPanel whilst Linux users can tap into CPanel and its fantastic layout and features. For Linux plans that are tiered above the Personal hosting package you also get the option to use WHM control panel, so all bases are checked off. If you are an experienced user these 3 control panels will be second nature, and if you aren’t they are very easy to pick-up and run with.

Summary

A Really Excellent Hosting Solution No Matter How Small You Are

Size really doesn’t matter with Arvixe, so whether you are an individual or a global company, you are covered. They offer 5 hosting plans and don’t push focus on one plan in-particular. The prices offered are very competitive and they all come with great features and tools, with options extras that can be paid for separately. Reliability and support areas I have given 10/10 because they check off every single thing you want from a hosting company. The support they offer is unbelievable, offering something for every user, and with 99.9% uptime and a 60-day money back guarantee you have all the confidence you need to sign-up with a brilliant hosting provider. Pros

  • Excellent amount of support channels
  • Excellent uptime and money back guarantee
  • 5 Hosting Plans
  • Great prices across the board
  • Secure servers with backups
  • User-friendly control panels

Cons

  • No cloud hosting

Arvixe Prices, Plans & Features - 2023

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
PersonalClass Unlimited Unlimited cPanel Unlimited £3.23 1.1 Details
PersonalClass Pro Unlimited Unlimited cPanel Unlimited £5.66 1.4 Details
PersonalClass ASP Unlimited Unlimited cPanel Unlimited £4.04 1.4 Details
PersonalClass Pro ASP Unlimited Unlimited cPanel Unlimited £6.46 1.9 Details
BusinessClass Unlimited Unlimited cPanel Unlimited £17.77 1.6 Details
BusinessClass Pro Unlimited Unlimited cPanel Unlimited £28.28 1.0 Details
BusinessClass ASP Unlimited Unlimited cPanel Unlimited £21.81 1.9 Details
BusinessClass Pro ASP Unlimited Unlimited cPanel Unlimited £32.32 1.9 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
VPS CLASS 50 GB 4 cores 1.5 GB £32.32 1.1 Details
VPS CLASS PRO 100 GB 8 cores 3.02 GB £56.56 1.0 Details
VPS CLASS ASP 50 GB 4 cores 2 GB £48.48 1.2 Details
VPS CLASS PRO ASP 100 GB 8 cores 4 GB £80.79 1.8 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz 128 GB 4 x 3.10GHz 4 GB £103.98 1.9 Details
Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz 1000 GB 4 x 3.10GHz 4 GB £103.98 1.9 Details
Xeon E3-1230 V2 3.3GHz, Turbo 3.7 GHz 256 GB 4 x 3.30GHz 8 GB £141.79 1.9 Details
Xeon E3-1230 V2 3.3GHz, Turbo 3.7 GHz 1000 GB 4 x 3.30GHz 8 GB £141.79 1.9 Details
Xeon E3-1270 V2 3.5GHz, Turbo 3.9 GHz 256 GB 4 x 3.50GHz 16 GB £183.81 1.9 Details
Xeon E3-1270 V2 3.5GHz, Turbo 3.9 GHz 1000 GB 4 x 3.50GHz 16 GB £183.81 1.9 Details
2x Xeon E5-2620 2.0GHz, Turbo 2.5 GHz 512 GB 12 x 2.00GHz 32 GB £288.84 1.9 Details
2x Xeon E5-2620 2.0GHz, Turbo 2.5 GHz 1000 GB 12 x 2.00GHz 32 GB £288.84 1.9 Details

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