Throughout our almost 16 years of experience in the Web hosting industry with dedicate servers, windows VPS, linux VPS, shared hosting, online backup we have worked to integrate emerging technologies and provide easy-to-use solutions to help our customers.
Locations: Lithuania, Netherlands, United States.
I recently reached out to your support team regarding a request to delete one of the two cards attached to my account. I was pleasantly surprised by the swift response and assistance provided.
I appreciate the efficiency and professionalism demonstrated by your support staff in handling my request. It's refreshing to experience such prompt and helpful service, especially when dealing with sensitive account matters.
Thank you for prioritizing customer satisfaction and making the process hassle-free. Your team's dedication to ensuring a positive experience does not go unnoticed and is highly commendable.
I am very happy and satisfied to have chosen bacloud as my new server provider, the prices are really fair and the support is amazing! Friendly, competent and fast responses for every request I made so far! I definately recommend to try bacloud.
with many respect, you better fix you kyc flow verification. i am coming from your customer site customer. coin-mining-farm.com that you've been assuming doing something bad and suspend their website suddenly.
at least give warning to them first instead of just suspend or stop.
you need to play your power right sir!
if you can review their document within 24 hours without pretending and put it on again, then maybe you are legit services.
Hello, My name is Andrius and I am a representative of bacloud.com .
I would like to announce, that Bacloud did not suspend this domain. It was suspended by the Registrar URL: www.publicdomainregistry.com
The message from a registar: I see that the domain was suspended by the abuse mitigation team and the reason is listed as the website being a scam website. If you wish to resolve this with them I shall escalate this so that they can assist you with getting the suspension lifted.
We asked for documents to send to registar to unblock this domain. Documents were provided, but you can look at the documents. Those documents are probably stolen from somewhere. https://ibb.co/MMT4w8N
Please find the communication between us and this client. https://ibb.co/qYcJ7sm https://ibb.co/hy7HL7n
There was information provided to forward it to the registar. We did it. We didn't do anything wrong here.
All services were paid with Bitcoins. If there will be a police investigation, we are ready to provide full information about this client. We apologize for the situation, we are open to communication with a victim of the Coin-mining-farm.com
And was it decided to suspend the domain without an official investigation? I am convinced that there are people who have reported the coin-mining-farm field as a scam but do not make decisions on the skin of others who trust this field and who are infinitely more than others who do not. Yes, when I made the investments, I knew I was taking a risk. But you turned this risk into a certainty, with the mention that I did not take the risk towards you or anyone who decides to suspend the domain, but it was only assumed towards the coin-mining-farm.
It was suspended by the Registrar URL: www.publicdomainregistry.com By their investigation team.
"I see that the domain was suspended by the abuse mitigation team and the reason is listed as the website being a scam website. If you wish to resolve this with them I shall escalate this so that they can assist you with getting the suspension lifted."
In addition, the claim that the services were paid for with bitcoin is not an argument to indicate any guilt. If they were able to make the payment in this way, it means that this possibility was offered by the provider and is perfectly legal.
If the owners of this website decided just to run away with your money? As I mentioned before, if there will be a police investigation, we are ready to provide all information. And we will do that without any delay.
Maybe so, but there is no evidence to that effect. What is known at the moment is that the domain has been suspended by you and that the coin-mining-farm representatives are trying to lift this suspension. One of the proofs is the communication between them and you, which you sent to us, to those who demanded the suspension. So, the loss of me and the other investors was caused by you, the ones who decided to suspend the domain. And I think it's totally wrong the way you did it. If there were any complaints against your customers, your obligation was to required to notify your customer, the representatives of the coin-mining-farm, tell them about the complaints and give them the opportunity to defend themselves. Everyone benefits from the presumption of innocence, according to the law around the world. It would have been normal for you to give them a deadline by which they can send you the requested documents and let you know what the consequences are, if they do not comply. But this did not happen, you procedure was completely unprofessional and it involved wrong decisions which led to the financial damage for tens of thousands of people, maybe even hundreds of thousands.
We have received any complains about coin-mining-farm. Service was up and running until the announcement came, that Bacloud is responsible of the domain suspension. Probably the publicdomainregistry.com receved complaints about this domain and they decided to suspend this domain name.
And this is proof that what? It is normal hat they closed the facebook page. Maybe because they can't cope with the attacks of dissatisfied investors for some facts for which coin-mining-farn are not responsible but you are? Is this your argument that hich combats what I wrote above??? Very professional from you! That's explain how you made the decision to suspend the domain.
Domain was suspended by publicdomainregistry.com abuse team. If you do a domain whois, you will see, that publicdomainregistry.com is a registar of this domain name.
So how they can prove, that document is a real. Maybe we can capture this document with a coin-mining-farm ticket, their facebook profile? You can ask for a proof thet they are owners of this document.
Should I ask them? Are you trying to joke with me or what? Am I somehow the Bacloud employee asking for supporting documents? I do not allow myself to violate GDPR legislation and request personal data. This is your job, you have their contact details, as you have discussed so far, contact them and ask for another identity document, in addition to the driver's license, which shows the proof that he is the same person.
Well i hope you are not being racist here. Looks like this is only 1 sided. All become like scammer after it suspended by other party. I can’t imagine people still using your service as hosting company. What a shame, i also think not all of your client is provide kyc for their business sites.
U just 1 sided, thats all. Well i hope you have better life.
It is too hard to believe, that crypto-mining-farm is scammed all the investors? When domain were suspended, they ordered another domain. But it also was suspended. We did not suspend a website, but on Facebook, they announce, that it was suspended. Any better idea how to tell this?
Well, it’s legitimate service honestly. Until somebody or some company accused as scam and suspend it, so now setup to looks like become scammer sites.
If u’re saying not suspend it, then why you block their access to your hosting service? They want to migrate the data i think.
Well, never-mind, whatever you said. My investment on the coin-mining-farm already gain profit and goes to my wallet already anyway, thankz to coin-mining-farm, but shame can’t continue it work.
Great service, quality and pricing. They have it all.
Great support 24h support which is rare and very cool! They are open for price negotiation and one can get a great bargain on a long terms hosting plan. Great hardware and configuration options. They have it all!
They said they don't support free speech on their servers.
I literally inquired about their servers because they were off-shore from the U.S., and was going to sign up for one, but the requirement is free speech. Seems like a simple request. Of course we have TOS specified clearly against anything illegal, and their reply was that they don't support free speech. I am not kidding you. I don't know how to share the actual screenshot of their reply, but it was the oddest reply I've ever seen. I would not recommend them.
Sorry for the bad experience with our sales team. Let me explain our decision. Free speech is not a bad thing in principle, there nothing illegal, etc. We are not against free speech. But there may be bad free speech, like disinformation, fake news, propaganda, etc. Your request was "Need a quality off-shore Ukraine, Netherlands, somewhere free speech supported dedicated server". We have a bad experience with free speech, so sometimes it is better to lose a client than get issues in the future. I really don’t think we deserve bad feedback because we refuse to provide services for a specific project. There may be specific complaints and requests to remove information. The author of this feedback will agree to delete that information? We cannot predict this, just as we cannot predict what will be uploaded. Really unpredictable.
Fraudulent and shady. Becareful of fake reveiws promoting their business
Most of this reviews are not the true nature and not as it appears in reality. I bought a hosting plan from this so called company and they quickly blocked my account, took my money and with the excuse that someone else bought same VPS as mine. If you plan on wasting your money then goodluck to you. Do not be deceived by strange good looking comments. You go in and you regret it.
This is a story about phishing spam. This client promised to write a review, so you can read it. But this client forgot the main thing, why his VPS server was immediately suspended. This client ordered a VPS and after 2 or 3 days was suspended because of phishing spam. Paid service using Perfect Money. After some time account was registered from one IP, but the order was placed from another IP, which is associated with that phishing spam VPS. We immediately suspended service and asked for a photo ID. After 2 weeks the client back and asked for a money back. We agreed to provide money back after photo ID verification. Client refused. I believe that everyone will take their own opinion about the story. We do not deal with cybercriminals and there nothing about our service and reviews here. All reviews are genuine and just some cybercriminals are trying to reach their goals using review websites. We will never give in to it
This is a story about phishing spam. This client promised to write a review, so you can read it. But this client forgot the main thing, why his VPS server was immediately suspended. This client ordered a VPS and after 2 or 3 days was suspended because of phishing spam. Paid service using Perfect Money. After some time account was registered from one IP, but the order was placed from another IP, which is associated with that phishing spam VPS. We immediately suspended service and asked for a photo ID. After 2 weeks the client back and asked for a money back. We agreed to provide money back after photo ID verification. Client refused. I believe that everyone will take their own opinion about the story. We do not deal with cybercriminals and there nothing about our service and reviews here. All reviews are genuine and just some cybercriminals are trying to reach their goals using review websites. We will never give in to it
I have been a company customer for five months, and I have two Dedicated Servers , I see that the prices they provide are very excellent, the support service is fast, and the Products and Services are many.
I tried several hosting companies before moving to BaCloud almost three years ago and I couldn't be happier. Not only did they give me the best price for a dedicated server they offer double the upload capacity when compared to other service providers. Even our local hosting companies in South Africa do not come close to the overall hosting experience.
The support staff are extremely knowledgeable helping me solve many problems I had when first setting up the server and debugging problems. Thank you, you have a long term customer in me
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4.6 
