Expert and User Insights by Donweb.com (Ex. Dattatec.com) Customers
DonWeb.com is a leader company in LATAM with more than 120.000 customers, 110.000 registeres domains and 150.000 web sites hosted.
15 years in the LATAM Market and the company with most clients in Argentina.
Shared, reseller, dedicated and Cloud hosting. SSL, domains, SiteBuilder (SitioSimple.com) and email marketing platform (EnvialoSimple.com)
Don Web is a good quality hosting solution that will meet or exceed your needs no matter what type of site you need to run. They are best known for their shared hosting and dedicated servers, but they also offer VPS solutions and cloud hosting too. The cloud hosting technologies are quite nice and will help keep you up and running smoothly no matter how much traffic you are getting.
They offer good quality hosting solutions as well as domain name registration, professional web development, streaming audio options and more. They really area good overall hosting and IT company that will be able to meet your needs.
Uptime & Reliability
Very Stable Hosting
The hosting with this company is very stable thanks to their advanced technologies and focus on quality. They have a proven network with 100% uptime for the past three years. In addition, they built their data center specifically for redundancy to help minimize any risk of downtime for your sites. When looking through what real users were saying, I didn’t see anyone complaining about downtime, which is a very good sign.
Lots of Nice Features
The features with this company are all very nice. Whether you’re getting a shared hosting solution or a dedicated server, you will be able to get the power you need at a reasonable price. To start with, you will get solid state drives on all the servers no matter what level you select. This can help dramatically improve uptime and make your site load faster. You can choose from Linux or Windows for your operating system, which is a nice feature.
All their hosting packages include anti-spam and anti-virus solutions. This helps to keep your server clean and operating the way it should. When you move up to higher level hosting they do keep the same simple site layout and description of the features, which makes everything easy to understand and use.
Friendly & Helpful Tech Support
The tech support with this company is very friendly and helpful. They can help to diagnose issues or give you directions on how to proceed with something you’re not sure about. They do have a fully developed support system where you can watch videos, read posts and get help from other users, which is really quite nice. Bottom line here is you will get all the tech support you need without any trouble.
Very Nice Prices
The prices with this company are very fair. You can start as low as $2.75 per month for shared hosting, and their high end dedicated servers only go up to $101 per month. While not the most powerful servers possible, they will give just about any type of site the solution they need. In between you can find a wide range of great services at very reasonable prices.
Everything is As it Should be
Their site is very easy to navigate and they have a lot of nice features that are laid out in a very simple way. Some pages have multiple sub-pages that could have been combined for ease of use, but beyond that there is nothing to complain about. The sales team and tech support are all easy to get in touch with and responsive to your questions or issues.
Overall Very Nice Hosting
There is really not much negative to say about this company. They have high quality hosting at reasonable prices that will meet the needs of just about everyone. They do make it a point to show that they sell .xxx domain names, which may be a concern to some people. Some individuals and companies don’t want to host their servers in the same data center as this type of site so their IPs aren’t similar. Whether this is a concern for you or not, it is good to know about.
I'm a DonWeb customer since the Dattatec era (+10 years). This company is well known by its practices and lack of technical expertise. Whenever a serious issue arise they REALLY dissapear: do not answer phones, mails nor even tickets and the problems can continue by 2 o 3 days with no-one knowing what is really happening there. If you're looking for a hosting company for serious business DonWeb IS NOT an option, but if you're an student and want to play and try things it could be for you.
I have hosted 4 cloud servers with DonWeb over the past 12 months. I wanted to use a provider in Latin America. I was hopeful. However, they have suffered 2 major outages of service with no access to hosted VPS servers for over 12 hours. I am tired of their excuses and will be moving my servers to something more reliable.
The CloudServer has been down for almost 72hs already. and the only answer we received 48hs ago is 'The service is momentarily interrupted. We are working on it...we don;t know when the service will be active again"
The customer support is absent - it does not exist. Donweb hosts our e-learning platform that has been inactive for the last 3 days. We are receiving complaints from our clients and we have no other answer rather than 'be patient. there's nothing we can do to solve it and we don't know when it will be active again'
We loose face, and the worst is that we don't know if the information of our clients is compromised or not.
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