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1.1
TERRIBLE
  • User Friendly
    1.1
  • Support
    1.0
  • Features
    1.1
  • Reliability
    1.2
  • Pricing
    1.3
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Visit Easily.co.uk

Easily.co.uk Reviews and Expert Opinion

Pricing Range

Shared Hosting £2.56 - £10.24

Reviews

Rhiannon Buck
Rhiannon Buck from United Kingdom,

Fine as long as nothing comlicated happens.

2.8
Great prices, unlimited bandwidth (if a little slow), dreadful support and poor customer service skills. Website down for a day during trasnfer to them because 'the domain guy was away that day and couldn't fix the transfer error'...Read More. Conflicting and incomplete information given about transfer. Cheap though and fine as long as you don't need to change anything about your hosting. No special features. You have to have the domain registered with them to host on their servers which is unusual.Less
David Mitchell
David Mitchell,
I used them for years without any problems. Then in late 2015, the contact form for my website stopped working, and they didn't know how to fix it (they said that they had raised a support ticket with the 3rd party supplier!). Dre...Read Moreadful.

Easily support stopped replying to me at all, so I moved to another host. I would never have a website hosted by them ever again.
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jared lewid
jared lewid from United Kingdom,

absolutely appalling

1.0
i cannot state how bad this company and their service is. we have been with them for a number of years and the last 6 months our website has been getting slower and slower. they never accept the blame themselves and never respond ...Read Moreto emails and are difficult to get hold of over the phone. you pay for their service annually, but as soon as they had an inkling we were moving everything to another company they pulled the plug on everything and our website has been down for 2 days. absolutely appallingLess
Mike Jones
Mike Jones from United Kingdom,

Easily is no longer and should be renamed Difficult

1.2
I have been an easily customer for over 15 years and have recently been migrated to their new portal which frankly is abysmal .

Nothing works except the payments section and if you raise a query they pester you with emails aski...Read Moreng you to confirm the problem has been resolved despite the fact nobody has contacted you to say they have fixed it .....which by the way they have not

They used to be 10/10 but now even 2.4/10 is too high.
Less
damian blanchard
damian blanchard from France,

SITE AND EMAIL DOWN FOR 48+ HRS NOW ABSOLUTELY SHOCKING SERVICE AND COMPANY

1.0
Ive had my domain registered with them for 14 yrs, never really been please with their service but this week they have announced a DNS migration project and renewal of their site for customer to login to their account.

My site ...Read Moreand associated email services have been down for over 48hrs now. No tech help esk available, no one is picking phones up, im loosing 1000£ a day on adwords campaings (had to stop these) and christ knows how much revenue daily from our website. perhaps upwards of 10k per day.

I will be moving to go daay asap

horrific company aviod at all costs

damian
www.iceandorange.com when its up online again!!!!
Less
Peter Jon
Peter Jon,
Easily have serious and embarrasing bugs on their website, terrible customer service and trying to do anything on their site results in a server errror. Very very poor and hugely concerning. I do hope they get their act together and improve. Has anyone implemented https with them using cloudflare?
Pete Eveleigh
Pete Eveleigh from United Kingdom,

Easily the worst domain registrar (or online service) I have ever used in 15 years of professional web development.

1.0
Avoid at all costs. I have been dealing with them on behalf of a client and it has taken a month to move a domain they manage from one account to another. Has taken even longer to not yet manage to update the DNS for the domain. W...Read Moreill be transferring my client out of there as soon as possible.
The only way to reach "support" is via email to which they typically take days to respond and then with completely unhelpful responses. I honestly think their support is 1 person in a back bedroom somewhere in Eastern Europe.
Their website is shockingly poor, their "updated" control panel is a joke and is pretty much useless.
The whole thing feels like some kind of scam. Really! It looks like someone bought/hacked Easily and put up some phishing pages with which to grab credit card details.

Thankfully my client only has their domain registered with Easily and doesn't use any of their other services.

2/10 isn't a low enough score but it's not possible to select 0.
Less
Mike Anstey
Mike Anstey,
Cannot agree more - absolutely dreadful - web site not working - unable to get through to support - no reply to emails - currently will not allow transfer of domain names
robin newcastle
robin newcastle,
So true - a school kid could design a better 'portal' and certainly with more functionality. To loose the automated billing where you just used to choose when you wanted to renew a particular domain and moving back to the stone a...Read Morege where you have a billing department that issues invoices is just unbelievable!Less
Judith Cochrane
Judith Cochrane from United Kingdom,

NEVER USE THIS COMPANY!

1.0
We are moving our website from a previous IT company (that shouldn't have transferred it to their hosting company, but that is another story), and it has now been stuck in "pending" for over a week. I have tried contacting them vi...Read Morea email, several phone calls to all the numbers we have but can not get hold of anyone! We are now stuck with our website down and no way to get it back up!Less
Henry Jones
Henry Jones from United Kingdom,

Used to be awesome, but not any more...

1.8
I registered my first domain name with Easily in 2000. Never had an issue until this year when the new "portal" went live; what a disaster. Literally nothing works!

Having had some major problems with email-forwarding reliabili...Read Morety I eventually managed to update my domain contact info and transfer out - they're clearly working frantically behind the scenes to fix the new portal as the first domain took 5 days to update, then the others were a matter of minutes. Sorry guys, but you just can't get away with messing it up that badly in 2018 when livelihoods depend on domain names.

Top-notch for years, but that counts for nothing any more. Best of luck for the future; I hope you turn it around, but I can't risk waiting around to see it. Rating based on my experience in 2018.
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Phil Balaam
Phil Balaam from United Kingdom,

What has gone wrong!

1.0
We've been using Easily for 5 years with no real problems and pretty good customer service (by modern standards which aren't high)

We've just been "upgraded" to the new "service" which has ruined everything, now we cannot admin...Read Moreister (or pay for) anything and most of the dialogs or buttons return "unknown server error" E-mails to customer support go unanswered and the phone service is a streaming music service.

This upgrade has obviously gone horribly wrong and they don't seem to have anyone capable of dealing with or solving the issue.

What a shame that a company that has provided good service up to now has gone into total meltdown. I will send the text of this review to Easily to see if it prompts some sort of response but from the reviews above I'm not holding out much hope.

P.S the only reason they score 2/10 is the review site software doesn't seem to allow 0/10 which is what they should get if this carries on!

If they manage to fix things then I'll happily write a new review but at the moment they are completely useless
Less
Michael Lavnduski

Expert Review

Michael Lavnduski

Expert Overview

Hosting focused specifically on entry level sites

Easily is a UK based web hosting company that is really focused on providing entry level hosting services to their more than 100,000 customers.  They don't have any advanced hosting options such as VPS or dedicated, which can be limiting in some cases.  The shared hosting options, however, are all well maintained and will provide most people with everything they need for a personal or small business website.

They have both Windows and Linux servers available in their shared packages, and they also offer affordable domain names for purchase.

Some larger companies host their UK versions of websites with Easily, including Virgin Media and Tesco.  This shows that even with just shared hosting, you can have some very nice sites that load quickly and reliably.

Read More
8.4
SUPERB!
Rated by Michael Lavnduski
  • User Friendly
    9
  • Support
    7
  • Features
    8
  • Reliability
    9
  • Pricing
    9

Uptime & Reliability

Very reliable for a shared hosting company

The company operates their servers out of a data center in London that has full redundancy built right in for network connections and power.  This helps to minimize the possibility of outages caused by facility failure.  They also avoid overloading their servers, which is a common cause of site downtime with most shared hosting packages.

That being said, they don't seem to have any any uptime guarantees or SLAs.  Looking through what people have said about the company on social media and forums, it seems that they have a nice, reliable service with few problems.

Features

Basic hosting services with some premium add-ons avaialble

Most people will take advantage of just the normal shared hosting options that they provide.  Each of their packages is setup to include everything that most sites will need.  If you need help with the creation of your actual site, you can use their advanced website builders, which are available for purchase at 50 and 150 Euros, depending on the requirements of your site.

 

Support

Limited live support

Live support is available through a toll free number, but only Monday - Friday 9AM-5:30PM.  You can contact them through email or a problem reporting system anytime and they will normally help you quite quickly.

They also have a number of well written how-to guides that will help you to get any issues you're having resolved on your own.

Pricing

Standard pricing for shared hosting

The pricing is fairly standard, or perhaps a little lower than what most people would expect. They really push customers to go with the annual payment arrangements, which is still affordable for most people.

As long as you don't buy any of the extras that are available, the pricing on this hosting is fair and affordable.  The extras that you can purchase can add up, but you do get what you pay for.

Summary

Good entry level hosting options

If you're looking to host a small to medium sized site in the UK, this is a great option.  The pricing is fair, the support is helpful, and the features that you need are typically all included.  Overall, there is little to complain about with this company, even though there really isn't too much that helps to set it apart from the competition either.

Pros:

  • Everything you need is included
  • Above average reliability for a shared hosting company
  • Linux and Windows servers available
  • London based data center

Cons:

  • No room to grow beyond shared hosting
  • Website builder costs extra

 

 

 

Easily.co.uk Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Beginner Linux 1 GB Unlimited Unlimited £2.56 2.0 Details
Advanced Linux 5 GB Unlimited Unlimited £5.12 2.0 Details
Professional Linux 20 GB Unlimited Unlimited £9.21 2.0 Details
Windows Beginner 1 GB Unlimited Unlimited £3.73 2.0 Details
Windows Advanced 5 GB Unlimited Unlimited £5.12 2.2 Details
Windows Professional 20 GB Unlimited Unlimited £10.24 2.1 Details

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