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1.1
TERRIBLE
  • User Friendly
    1.1
  • Support
    1.0
  • Features
    1.1
  • Reliability
    1.2
  • Pricing
    1.3
Write Review
Visit Easily.co.uk

Easily.co.uk Reviews and Expert Opinion

Pricing Range

Shared Hosting £2.56 - £10.24

Reviews

wendy pickard
wendy pickard from United Kingdom,

DO NOT USE THIS COMPANY

1.0
Do not go with this company if it's the last hosting company in the world. They use to be ok but somehting bad has happened here and I won't be surprised f the company closes down in the near future. I am in the process of moving ...Read Moreeverythig away from them.

Over a month I go I started to have problem with my email. I have called them numerous times (and never got to speak to anyone until I'd been on hold for at least 1 hour) I have emailed them - no reply, I have submitted support tickets - no response at all.

The problem with my email many customers are having as their is a note on their site. This has been going on for over a month and still no explanation, no apology... NOTHING.

There are so many reviews about this company right now, read them and do not use this company.
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jared lewid
jared lewid from United Kingdom,

absolutely appalling

1.0
i cannot state how bad this company and their service is. we have been with them for a number of years and the last 6 months our website has been getting slower and slower. they never accept the blame themselves and never respond ...Read Moreto emails and are difficult to get hold of over the phone. you pay for their service annually, but as soon as they had an inkling we were moving everything to another company they pulled the plug on everything and our website has been down for 2 days. absolutely appallingLess
Martin Gregson
Martin Gregson from United Kingdom,

Unprofessional incompetent morons

1.0
I have been with Easily for over on 16 years. I have no idea whats happened to them but I am seeking to move away from them. So how did they get their name, simple, they made it so easy to get your cash. anything else is impossibl...Read Moree, try talking to someone who knows what they are talking about, I will be very surprised if you don't get passed around, that is if the department they are fobbing you off to is open.

So in short, they have
Reliability 0
Pricing 1
User Friendly 0
Support 0000
Features 0

Because they don't know what they're doing they have zero reliability. Pricing is cheap but there is cheaper out there. How can it be user-friendly when it don't work?.Support just pass you on to another agent. if the features worked they would have some. but it don't so they haven't.
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damian blanchard
damian blanchard from France,

SITE AND EMAIL DOWN FOR 48+ HRS NOW ABSOLUTELY SHOCKING SERVICE AND COMPANY

1.0
Ive had my domain registered with them for 14 yrs, never really been please with their service but this week they have announced a DNS migration project and renewal of their site for customer to login to their account.

My site ...Read Moreand associated email services have been down for over 48hrs now. No tech help esk available, no one is picking phones up, im loosing 1000£ a day on adwords campaings (had to stop these) and christ knows how much revenue daily from our website. perhaps upwards of 10k per day.

I will be moving to go daay asap

horrific company aviod at all costs

damian
www.iceandorange.com when its up online again!!!!
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Peter Jon
Peter Jon,
Easily have serious and embarrasing bugs on their website, terrible customer service and trying to do anything on their site results in a server errror. Very very poor and hugely concerning. I do hope they get their act together and improve. Has anyone implemented https with them using cloudflare?
Pete Eveleigh
Pete Eveleigh from United Kingdom,

Easily the worst domain registrar (or online service) I have ever used in 15 years of professional web development.

1.0
Avoid at all costs. I have been dealing with them on behalf of a client and it has taken a month to move a domain they manage from one account to another. Has taken even longer to not yet manage to update the DNS for the domain. W...Read Moreill be transferring my client out of there as soon as possible.
The only way to reach "support" is via email to which they typically take days to respond and then with completely unhelpful responses. I honestly think their support is 1 person in a back bedroom somewhere in Eastern Europe.
Their website is shockingly poor, their "updated" control panel is a joke and is pretty much useless.
The whole thing feels like some kind of scam. Really! It looks like someone bought/hacked Easily and put up some phishing pages with which to grab credit card details.

Thankfully my client only has their domain registered with Easily and doesn't use any of their other services.

2/10 isn't a low enough score but it's not possible to select 0.
Less
Mike Anstey
Mike Anstey,
Cannot agree more - absolutely dreadful - web site not working - unable to get through to support - no reply to emails - currently will not allow transfer of domain names
robin newcastle
robin newcastle,
So true - a school kid could design a better 'portal' and certainly with more functionality. To loose the automated billing where you just used to choose when you wanted to renew a particular domain and moving back to the stone a...Read Morege where you have a billing department that issues invoices is just unbelievable!Less
Judith Cochrane
Judith Cochrane from United Kingdom,

NEVER USE THIS COMPANY!

1.0
We are moving our website from a previous IT company (that shouldn't have transferred it to their hosting company, but that is another story), and it has now been stuck in "pending" for over a week. I have tried contacting them vi...Read Morea email, several phone calls to all the numbers we have but can not get hold of anyone! We are now stuck with our website down and no way to get it back up!Less
SJ Lee
SJ Lee from United Kingdom,

Were good; now shockingly bad

1.0
Is there an echo in here? Nope – unfortunately, I'm just having to repeat what everyone else is saying... I've used Easily for many years and been pretty happy with them – even recommended them to a few people. They were basic, bu...Read Moret effective.

Then I built a new site in Wordpress and they said 'Sorry, we can't host this'. So I moved that site to SiteGround, and rebuilt another one I had hosted with them in Shopify, but I kept my email accounts with Easily.

Then the new portal went live, (although their url still links to the ugly old site rather than forwarding you to the new one – baffling), and now, none of it makes any sense! The old site, while ugly, was at least clear – you could see what you had, what you'd paid for it, and when things were going to expire. Not any more. The main reason I stuck with Easily over the years, despite the early 80s interface, was the fact that you could always pick up the phone and speak to a real (and generally helpful and well informed) person who would sort you out. Today, I was on hold, twice, for over 20 minutes, listening to what may be the WORST holding music I've ever heard, before hanging up. I tweeted them asking why nobody there ever picks up a phone any more. Deafening silence.

In short: there is NO TELEPHONE HELP AVAILABLE ANY MORE. I repeat: there is NO TELEPHONE HELP AVAILABLE ANY MORE. I've also not received any response to the two email support requests I've sent. I don't hold out much hope.

As soon as I can get some sign of life out them I am moving ALL of my email accounts over to SiteGround. Clearly, this 'upgrade' was gone horribly, horribly wrong.

By the way – SiteGround. Did I mention that SiteGround are FANTASTIC?
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robin beaumont
robin beaumont,
So true appalling now
Phil Balaam
Phil Balaam from United Kingdom,

What has gone wrong!

1.0
We've been using Easily for 5 years with no real problems and pretty good customer service (by modern standards which aren't high)

We've just been "upgraded" to the new "service" which has ruined everything, now we cannot admin...Read Moreister (or pay for) anything and most of the dialogs or buttons return "unknown server error" E-mails to customer support go unanswered and the phone service is a streaming music service.

This upgrade has obviously gone horribly wrong and they don't seem to have anyone capable of dealing with or solving the issue.

What a shame that a company that has provided good service up to now has gone into total meltdown. I will send the text of this review to Easily to see if it prompts some sort of response but from the reviews above I'm not holding out much hope.

P.S the only reason they score 2/10 is the review site software doesn't seem to allow 0/10 which is what they should get if this carries on!

If they manage to fix things then I'll happily write a new review but at the moment they are completely useless
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Michael Lavnduski

Expert Review

Michael Lavnduski

Expert Overview

Hosting focused specifically on entry level sites

Easily is a UK based web hosting company that is really focused on providing entry level hosting services to their more than 100,000 customers.  They don't have any advanced hosting options such as VPS or dedicated, which can be limiting in some cases.  The shared hosting options, however, are all well maintained and will provide most people with everything they need for a personal or small business website.

They have both Windows and Linux servers available in their shared packages, and they also offer affordable domain names for purchase.

Some larger companies host their UK versions of websites with Easily, including Virgin Media and Tesco.  This shows that even with just shared hosting, you can have some very nice sites that load quickly and reliably.

Read More
8.4
SUPERB!
Rated by Michael Lavnduski
  • User Friendly
    9
  • Support
    7
  • Features
    8
  • Reliability
    9
  • Pricing
    9

Uptime & Reliability

Very reliable for a shared hosting company

The company operates their servers out of a data center in London that has full redundancy built right in for network connections and power.  This helps to minimize the possibility of outages caused by facility failure.  They also avoid overloading their servers, which is a common cause of site downtime with most shared hosting packages.

That being said, they don't seem to have any any uptime guarantees or SLAs.  Looking through what people have said about the company on social media and forums, it seems that they have a nice, reliable service with few problems.

Features

Basic hosting services with some premium add-ons avaialble

Most people will take advantage of just the normal shared hosting options that they provide.  Each of their packages is setup to include everything that most sites will need.  If you need help with the creation of your actual site, you can use their advanced website builders, which are available for purchase at 50 and 150 Euros, depending on the requirements of your site.

 

Support

Limited live support

Live support is available through a toll free number, but only Monday - Friday 9AM-5:30PM.  You can contact them through email or a problem reporting system anytime and they will normally help you quite quickly.

They also have a number of well written how-to guides that will help you to get any issues you're having resolved on your own.

Pricing

Standard pricing for shared hosting

The pricing is fairly standard, or perhaps a little lower than what most people would expect. They really push customers to go with the annual payment arrangements, which is still affordable for most people.

As long as you don't buy any of the extras that are available, the pricing on this hosting is fair and affordable.  The extras that you can purchase can add up, but you do get what you pay for.

Summary

Good entry level hosting options

If you're looking to host a small to medium sized site in the UK, this is a great option.  The pricing is fair, the support is helpful, and the features that you need are typically all included.  Overall, there is little to complain about with this company, even though there really isn't too much that helps to set it apart from the competition either.

Pros:

  • Everything you need is included
  • Above average reliability for a shared hosting company
  • Linux and Windows servers available
  • London based data center

Cons:

  • No room to grow beyond shared hosting
  • Website builder costs extra

 

 

 

Easily.co.uk Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Beginner Linux 1 GB Unlimited Unlimited £2.56 2.0 Details
Advanced Linux 5 GB Unlimited Unlimited £5.12 2.0 Details
Professional Linux 20 GB Unlimited Unlimited £9.21 2.0 Details
Windows Beginner 1 GB Unlimited Unlimited £3.73 2.0 Details
Windows Advanced 5 GB Unlimited Unlimited £5.12 2.2 Details
Windows Professional 20 GB Unlimited Unlimited £10.24 2.1 Details

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