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1.1
TERRIBLE
  • User Friendly
    1.1
  • Support
    1.0
  • Features
    1.1
  • Reliability
    1.2
  • Pricing
    1.3
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Visit Easily.co.uk

Easily.co.uk Reviews and Expert Opinion

Pricing Range

Shared Hosting £2.56 - £10.24

Reviews

Laura Morgan
Laura Morgan from United Kingdom,

Migration from easily.co.uk to easily.uk has been an absolute nightmare (the score should be 0/10 is that was possible)

1.0
I cannot manage my accounts as this still is not available on the dashboard. They have omitted to move one of my domain names to the new portal and are very vague about when that might happen. I need to change nameservers as I hav...Read Moree a new host and con do nothing. They have not replied to any email queries and two calls to the help desk agents in Canada were so frustrating. They were possibly the same person actually. Clearly not interested in me or my problem, such a contrast to the extremely helpful support services in the past. They always worked through the problem with me and were very patient with my limited knowledge of the underlying processes. My partner also has domains registered with them and a website hosted by easily and is have exactly the same problems. Aaaaargh!!Less
Ray Vyse
Ray Vyse,
Hi Laura. Have Easily taken money from you for transferring your sites to their portal. They charged me without asking me or telling me in advance. What to do?
Laura
Laura,
I have no idea!!! That didn't happen to me but I still havent been able to contact them for any help. I have moved my domain names elsewhere and plan to find a new host for my sites. It's so frustrating!
Laura
Laura,
Fortunately we have not been charged inappropriately and have now moved our domain names elsewhere but we still have to address the hosting issue which I'm still working on! Good luck!
Hanneke
Hanneke,
Hi Laura,
I registered my domain name with Easily years ago because I had such excellent experience with them. I want to at last set up my website and email but decided to check for reviews of Easily first and realise things have...Read More changed!
How did you extract your domain name from them? I can't seem to get through to them!
Thanks!
Less
Emma Wilkin
Emma Wilkin from United Kingdom,

AVOID, AVOID, AVOID

1.0
Easily previously hosted my web and email address. I moved my web address to Squarespace (as their CMS is excellent) and left my email address with Easily. After various problems with it going to people's spam folders and losing m...Read Moree a lot of business, one day it just stopped working. I emailed and I called Easily. I was told on the phone that I didn't have an Easily account, even though I have the invoice I paid a few months ago (for a year's email hosting) and was logged into the 'imaginary' account as I was talking to them. I was told someone would phone me back – they never did. It's now been over a month since I first emailed them to cancel (as I've moved the email address to Squarespace) and, despite being told every few days or so that their billing department will contact me, I've heard nothing. I just want my money back, as per the terms of the contract I signed, but they won't give it to me. Avoid this company like the plague – I'd give them no stars if I could.Less
Kevin McCarthy
Kevin McCarthy from United Kingdom,

Just think of the worst company that you have EVER dealt and multiply by 1,000 - PANDIMENSIONALLY ATROCIOUS!!

1.0
The short answer is that the migration from the UK to Canada was as successful as the Titanic's voyage, it sank without a trace.

Emails did re-appear after much chasing, though obviously those received in the 2+ week interim we...Read Morere forever lost, without any warning that a migration was even underway.

Entire web site file sets are no more, since the infamous 'Legacy Team' that is still UK-based, does not respond to tickets, no matter how many times they are escalated. The Canada support team are all very polite and really do want to help, but if it is a legacy issue they just can not. I asked their supervisor if the UK legacy team does actually still exist and he said that 'he was not prepared to go into that'. If it did they would surely phone them to see what was going on. The fact that they can not answer my questions must be wasting so much of their time.

I have made well over a dozen support calls myself, their workload would be significantly less if this takeover had not occurred and easily's reputation might still be in the positive!?

Please do not both requesting a refund, the email-only 'billing team' is still 'UK-based' and is thus also a blackhole.

It will be interesting to see just how long it is before the UK arm goes into administration - the support supervisor did not want to discuss that either, perhaps less surprisingly than stating why he was not willing to even phone the UK legacy team!
Less
Cliff Fuller
Cliff Fuller from United Kingdom,

Gone to pot

1.0
I went on to the easily website to purchase Linux hosting, I tried first in the new portal but could not fined anything, anyway I went on to purchase the hosting & it signed me into my account but what I never realized was it ...Read Moresigned me into my old account, I purchased the hosting I now have my domain name in my new account & my hosting in my old account a simple change over you would think but after 3 weeks & about 80 email's later & promise after promise nothing has changed' so I asked for a refund & now they don't even bother to answer my email's it is just a nightmare company it was always very good but now don't get involved you will regret it, well you have to select a star to continue but the only star I would select is for pricing,Less
Jan Clement-May
Jan Clement-May from United Kingdom,

Ombudsmen or Trading Standards?

1.0
Has anyone else contacted the Ombudsman or Trading Standards over this Micky Mouse company? Like many others on these reviews I have held a domain name and website with this company since 2001 with absolutely no problem what so ev...Read Moreer and they were faultless, this past month I have had nothing but trouble with them and it's a nightmare contacting them at all? Auto response emails keep coming back to me every time I email them....don't even go there with the call centre!!!! I've been waiting for a refund as I cancelled within their 30 day Terms and Conditions that was over 18 days ago and their policy is 5-10 days????

Please note that I also give them 0/10 score as I wouldn't give them even 1 now....nightmare company - have they been taken over???
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cliff Fuller
cliff Fuller,
Hi I have the same problem as you this company just ignore all youe email's I am also waiting for a refund after 3 weeks nothing, I have been with them for years but since the launch of this new portal they have fallen appart, I a...Read Morem just disgusted with them they are very unprofessional about the way they do business.Less
Kevin
Kevin,
Rather than Trading Standards I am about to try https://webgate.ec.europa.eu/odr/. This is suggested on Easily.UK's own site, so perhaps they might bother to take action, then again, probably not!
Kevin McCarthy
Kevin McCarthy from United Kingdom,

Horrendous is just too small a word to describe this outfit...

1.0
Absolutely everything that could possibly go wrong with their migration did and I did not even receive an email to tell me that it was going to occur!!!!!!!!

1) my account/email/domain access is now listed to someone else!!! Th...Read Moree reset password email has thus gone AWOL and they do not have the correct phone number either - "you will need to discuss this with billing to see if they accept your details" - oh, they do not start until midday UK time - I explained to them that there was a slight possibility that someone else owning my account was a security breach - "oh no sir, it is only a breach if they actually use the account" - what falling down juice are these Canadians on, can I have some please?

2) web sites gone

3) all email addresses gone

...still, they do have an extremely polite support team, who always end the numerous calls with a 'Have a nice day...', it would have been better if the support team actually clear issues, but hey, their customers soon lose the will to live anyway...

All those years of operation without any issue at all.
Less
Leti Bermejo
Leti Bermejo from Spain,

absolutely TERRIBLE

1.0
Have had my domain name registered with them for over 10 years, never had a problem, they were fast, efficient, cheap and always ready to help on the telephone or via email. Suddenly they have either changed hands or have submitte...Read Mored to a scam takeover by someone with the Trump-like characteristics of a) ignorance b) narcissistic demands for payment and c) absolutely NO concern for clients. AVOID AT ALL COSTS.
(Also you should allow the option of ZERO stars because in my book thats what they deserve.)
Less
David Staiano
David Staiano from United Kingdom,

Avoid or migrate

1.0
Like many others, happy with service for 10 plus years. This year it's all gone wrong. Websites - off, mail stopped, logins not working, control panel with nothing to control. Quite possibly the worst service imaginable. Leave if you have accounts, but definitely avoid if thinking of joining.
Alf
Alf ,
Easily mail has be a nightmare not answering calls
Which is a good company to switch to?
Paul Weir
Paul Weir,
Same for me. Their new website is a disaster. Cannot renew my domains. Don't answer emails (15 days and counting), help line doesn't answer. And this after 20 years of being a good and responsive company. I can only think all the ...Read Moreproblems are of their own making - a website implementation gone wrong, and firefighting to clean up the mess. What a shame. Can anybody recommend a god company to move my domains to?Less
Michael Lavnduski

Expert Review

Michael Lavnduski

Expert Overview

Hosting focused specifically on entry level sites

Easily is a UK based web hosting company that is really focused on providing entry level hosting services to their more than 100,000 customers.  They don't have any advanced hosting options such as VPS or dedicated, which can be limiting in some cases.  The shared hosting options, however, are all well maintained and will provide most people with everything they need for a personal or small business website.

They have both Windows and Linux servers available in their shared packages, and they also offer affordable domain names for purchase.

Some larger companies host their UK versions of websites with Easily, including Virgin Media and Tesco.  This shows that even with just shared hosting, you can have some very nice sites that load quickly and reliably.

Read More
8.4
SUPERB!
Rated by Michael Lavnduski
  • User Friendly
    9
  • Support
    7
  • Features
    8
  • Reliability
    9
  • Pricing
    9

Uptime & Reliability

Very reliable for a shared hosting company

The company operates their servers out of a data center in London that has full redundancy built right in for network connections and power.  This helps to minimize the possibility of outages caused by facility failure.  They also avoid overloading their servers, which is a common cause of site downtime with most shared hosting packages.

That being said, they don't seem to have any any uptime guarantees or SLAs.  Looking through what people have said about the company on social media and forums, it seems that they have a nice, reliable service with few problems.

Features

Basic hosting services with some premium add-ons avaialble

Most people will take advantage of just the normal shared hosting options that they provide.  Each of their packages is setup to include everything that most sites will need.  If you need help with the creation of your actual site, you can use their advanced website builders, which are available for purchase at 50 and 150 Euros, depending on the requirements of your site.

 

Support

Limited live support

Live support is available through a toll free number, but only Monday - Friday 9AM-5:30PM.  You can contact them through email or a problem reporting system anytime and they will normally help you quite quickly.

They also have a number of well written how-to guides that will help you to get any issues you're having resolved on your own.

Pricing

Standard pricing for shared hosting

The pricing is fairly standard, or perhaps a little lower than what most people would expect. They really push customers to go with the annual payment arrangements, which is still affordable for most people.

As long as you don't buy any of the extras that are available, the pricing on this hosting is fair and affordable.  The extras that you can purchase can add up, but you do get what you pay for.

Summary

Good entry level hosting options

If you're looking to host a small to medium sized site in the UK, this is a great option.  The pricing is fair, the support is helpful, and the features that you need are typically all included.  Overall, there is little to complain about with this company, even though there really isn't too much that helps to set it apart from the competition either.

Pros:

  • Everything you need is included
  • Above average reliability for a shared hosting company
  • Linux and Windows servers available
  • London based data center

Cons:

  • No room to grow beyond shared hosting
  • Website builder costs extra

 

 

 

Easily.co.uk Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Beginner Linux 1 GB Unlimited Unlimited £2.56 2.0 Details
Advanced Linux 5 GB Unlimited Unlimited £5.12 2.0 Details
Professional Linux 20 GB Unlimited Unlimited £9.21 2.0 Details
Windows Beginner 1 GB Unlimited Unlimited £3.73 2.0 Details
Windows Advanced 5 GB Unlimited Unlimited £5.12 2.2 Details
Windows Professional 20 GB Unlimited Unlimited £10.24 2.1 Details

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