Expert and User Insights by Hosting24.com Customers
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Hosting24 specializes in providing quality hosting for entry level to midsized sites since 2008, and appear to do quite a good job at it. They serve customers globally and don’t really market where their data centers are physically located, but they lease the space from Immedion, another large company that provides many hosting companies with data center space. They have locations within the US and other places, so it is likely that is where Hosting24 has its servers. All of the hosting options from this company are based on Linux. They seem to try hard to keep their prices low, which is nice. From what other customers have said, this hasn’t caused them to have many quality issues. Even their shared hosting services are still pretty good and have fast response times for the most part. As long as you don’t need any high end servers, you’ll likely find a great package at a fair price that can provide you with the hosting services that you need.
Uptime & Reliability
Good reliable hosting with a few reports of problems
Most people who are current or former customers with this company have found that they offer high quality, reliable hosting. There have been a few people on social media and other locations that report that their shared hosting package was slow to load and even had some downtime. It is not clear whether this is an actual issue to be concerned with, or just something to be expected with any hosting company.
Lots of options available
Just about everyone looking at this hosting company will find that all their needs are met within the normal packages. They have lots of disk space and bandwidth available, in addition they have a nice affiliate program for those who are promoting hosting as a business. You will also get a free domain name when you sign up for a new account, which is good. If you need something more advanced, you’ll have access to their Visual Web Builder program as well as RvSite Builder Pro and Trendy Site Builder.
Limited live support choices
The support team isn’t bad once you get in touch with them, but many people have complained that this can be difficult. They don’t have a phone number you can call for technical issues, so you’ll have to rely on live chat, their ticketing system, or an email address.
Fair prices for all their plans
Each of their hosting packages comes at a fairly standard price. The higher you move up in features, the more you’ll pay, but they do a good job at keeping them all right around the industry standard. For most people, the price is not going to be low enough to really be attractive, but it isn’t going to be high enough to push them away either.
Good hosting for most sites
Most webmasters will be able to have a good experience with Hosting24. They provide good services that tend to work well. Overall, there really aren’t too many things to complain about, and even the issues that do exist are not too serious. Pros:
I have been using hosting24 since 2014. Very great service really but anyway I will make few suggestions here. Maximum VPS plan offered is 8GB of Ram. I hope you introduce more powerful plans such as 16 , 32 , 64 GB .. etc. Second suggestion, do like some other hosting providers, where service don't go down during servers scheduled maintenance.
It is our pleasure to provide services for such loyal customer!
Our services are built on customers' experience; therefore, each insight is highly valued! Thank you for taking the time to provide this feedback, and feel free to contact our team whenever you need any assistance.
Adquirimos un dominio con hosting24 pero ahora que ocupamos soporte no tienen ningún canal de contacto y soporte. Y la única opción de dar soporte es por la web hosting24 y nunca contestan. Yo sigo a la espera de una respuesta y el problema es que al no tener como resolver el problema quien esta perdiendo en mi empresa. Mientras que no tenga una respuesta y un canal de servicio, les recomiendo buscar un hosting que si les pueda dar soporte en español
Gracias por tus comentarios honestos. En verdad apreciamos todas las opiniones ya que son una parte esencial de nuestro crecimiento como empresa.
Te ofrecemos disculpas por la situación que enfrentaste, y entendemos totalmente tu frustración. Tu caso ha sido investigado y hemos detectado que hubo un malentendido. Así que hemos procedido a activar tu dominio nuevamente. Con esto ya no deberías tener más problemas.
Y en cuanto al idioma de soporte, actualmente no ofrecemos servicio de soporte en Español, sin embargo, siempre puedes escribir tus preguntas en español en el chat en vivo y nuestros agentes de Éxito del Cliente te responderán.
Gracias nuevamente por estar con nosotros, y esperamos que nos des otra oportunidad para demostrar que somos dignos de tu tiempo.
Lamentamos que no hayas quedado satisfecho con nuestros servicios, pues nos esforzamos para que cada uno de nuestros clientes esté totalmente satisfecho. Y gracias por tus observaciones, realmente apreciamos todas las opiniones que recibimos de nuestros usuarios.
Nos gustaría poder investigar tu caso más a fondo pero no podemos identificar tu cuenta inscrita con nosotros, por eso te pedimos amablemente que nos envíes un mensaje a firstname.lastname@example.org, para que podamos ver qué salió mal.
Recomiendo Hosting24, porque cuentan con un buen Blue Team, ya que supieron actuar en caso de incidente de seguridad, y tomaron las medidas adecuadas, además cuentan con excelentes asesores a la hora de resolver inconvenientes o dudas sobre el uso de la plataforma. Llevo años con el buen servicio de Hosting24.
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