Dive into HostPapa, a comprehensive hosting provider known for its versatile offerings. From shared hosting for newbies to powerful VPS solutions for seasoned tech enthusiasts, HostPapa has got you covered. With dedicated WordPress and reseller plans, it's a one-stop platform tailored for every online venture.
As an experienced hosting expert and website owner, I’ve worked with plenty of hosting providers, but this time I’m reviewing Hostpapa. In this article, I will give you my honest thoughts on the performance, pricing, features, customer support, and value for money offered by them.
HostPapa, established in 2006 by visionary Jamie Opalchuk in Canada, has since burgeoned into a global hosting powerhouse. Operating across regions such as the United States, United Kingdom, Australia, Europe, and Asia, encompassing countries from Germany to Singapore and beyond, HostPapa’s expansive reach is evident. As of 2023, with a proven track record, they proudly cater to over 500,000 websites, marking their indelible stamp of excellence across the hosting realm.
From shared and WordPress hosting to VPS and reseller services, HostPapa offers a wide variety of hosting options. HostPapa has plans to suit any digital need, whether you’re a beginning blogger, an expanding e-commerce company, or a web firm seeking for dependable resale choices.
HostPapahas received commendable feedback, earning a rating of 4.3 stars from 591 reviews on Hostadvice and an excellent 4.8 stars from 1,489 reviews on Trustpilot. Their A+ rating on the BBB serves as additional evidence of their commitment to quality and client happiness. Such recognition amply demonstrates HostPapa’s unwavering dedication to providing premium services and winning over customers.
In conclusion, HostPapastands as a formidable choice in the hosting realm, combining reliability, affordability, and diverse plan options. I wholeheartedly endorse them for anyone looking to elevate their online presence.
HostPapa
HostPapa is distinguished by its specialized hosting packages, particularly its premium shared and VPS plans. Designed for maximum performance and adaptability, their services assure every digital enthusiast uninterrupted website operations.
HostPapa is distinguished by its specialized hosting packages, particularly its premium shared and VPS plans. Designed for maximum performance and adaptability, their services assure every digital enthusiast uninterrupted website operations.
While many web hosting providers struggle with keeping a website live, HostPapaHosting keeps its promise. During the testing period, they maintained an incredible average of 99.98% uptime. And as mentioned earlier, you can track the incidents or downtimes with a single click.
Another thing I liked is the speed of HostPapa Hosting’s servers all around the globe. The conclusions from in-depth testing, including several US, European, and Canadian locations, are an average of a great 121.7 ms.
What I like especially about HostPapa Hosting is its consistency. They maintain their average, with no short-term hiccups or significant variations.
HostPapa
HostPapa is distinguished by its specialized hosting packages, particularly its premium shared and VPS plans. Designed for maximum performance and adaptability, their services assure every digital enthusiast uninterrupted website operations.
No matter how good of features a web hosting provider claims, what makes one superior is the level of support. I had an option to contact them during my sign-up process, and I was delighted with their responsiveness and expertise. As explained earlier, they resolved my issue in less than ten minutes, which is especially fast.
If you click on My Support in the Menu, you can find all past discussions with the support team.
As you can see, the site gives you the ticket number, support, subject, date opened, last update, and current status.
You can also open a new ticket to the Sales, Support, or Billing department. Here, you need to include your name, email address, subject, and details. Also, there’s an option to attach a file.
The Welcome Emails provide copies of everything you received during the sign-up process for HostPapa services.
I especially liked HostPapa Hosting’s Knowledge Base, consisting of over 2,690 Articles subdivided into 75 Categories. They can assist you in all you need with the tool, such as registering a new domain or all you need to know about SSL and similar.
Next to the Knowledge Base, you can also find the News on HostPapa Hosting’s blog. At last, there is the Support section.
You can choose to contact HostPapa Hosting through Phone, Mail, Email, or Fax.
They provide phone numbers for Australia, Austria, Belgium, Canada, Europe, France, Germany, Hong Kong, India, Ireland, Mexico, Netherlands, New Zealand, Singapore, Spain, Switzerland, United Kingdom, or the United States.
The options for Mail consist of Australia, Canada, Germany, United Kingdom, or the United States.
You can send Fax to Belgium, Canada, Europe, France, Germany, India, Ireland, Mexico, Netherlands, Spain, United Kingdom, and the United States.
As I have already put their email option to the test, I went for the live chat option this time. The green window is positioned in the bottom right corner.
Here, you can choose whether you need Technical Support or you have a Sales-related question. Once you enter your name, email, question, and domain name, you can start the chat.
As surprising as it sounds, I got support in less than a minute. My Support Agent was friendly and knowledgeable. He instantly provided me with the needed information.
As usual, I asked for a refund. It truly helps me determine how a web hosting provider can handle a request, accept a critic, and stand true to their claims (in this case, the refund policy).
NoteNote: In addition to all of the support tools that HostPapa Offers, the company also has video tutorials from which you can learn how to use the features of your hosting account.
Essentially, the support agent has provided me with a guide from their Knowledge Base. It explains in detail how to cancel a HostPapa service, providing a link to their “Refund and Cancellation Policy” documentation.
To get a refund, you need to go to the My Services section. From there, you need to find your Domain and click on Details. Once you do so, you will see the orange button Request Cancellation.
At this point, you need to select the services you wish to cancel and provide a reason for your doings. Also, once you check the boxes in the Web Hosting section, HostPapa will open an additional window where you need to choose when to cancel. You can either cancel immediately or at the end of the term.
Once I confirmed my cancellation, I got the following information.
HostPapa
HostPapa is distinguished by its specialized hosting packages, particularly its premium shared and VPS plans. Designed for maximum performance and adaptability, their services assure every digital enthusiast uninterrupted website operations.
HostPapa Hosting takes security seriously. Their servers come with enhanced security features, firewalls, and intrusion detection. What’s more, all hosting is secured with a free Let’s Encrypt SSL certificate. As part of their proactive security offer, you can also find DDoS attack prevention and responses, RAID-10 redundancy, network monitoring, brute force detection, and more.
As mentioned before, they don’t hesitate to add on security at different user experience points. You can receive a verification for your card as I did. Also, you can add security questions to protect your account further.
In the sign-up process, you can also add Automated Website Backups or Power Website Security. But you can also choose to opt these features out.
HostPapa Hosting also offers Automated Website Backup, starting at $35.88 a year. Keep in mind that you might encounter a discount on top of this offer.
The HostPapa Automated Website Backup comes with the following features:
Automated Daily Backups
Version History And Control
7 Restore Points
Disaster Prevention And Recovery
Easy, Do-It-Yourself Restore Functionality
The Basic Plan Includes 1GB Of Backup Space
Upgrade To 5GB, 10GB, 25GB, Or 50GB Of Backup Storage
Website, Database, And Email Backup
Question: Is paying for Automated Website Backup worth it?
Answer: If you do not have automated website backup, you will need to backup everything manually. And sometimes you might forget. Not backing up your site can result in lost content, lost transactions, and customers. Also, you will lose a lot of time trying to rebuild everything you lost.
Specific Features of HostPapa
As you are well aware, there are many web hosting providers on the market. You are the one that needs to choose the one best suited for your business needs.
Here’s what makes HostPapa Hosting different and valuable:
Independently Owned And Operated
100% Satisfaction Guaranteed
An Option To Find Your Custom Domain Name In 60 Seconds
Easy To Navigate Website Builder With Templates
Free Domain Transfer and Free Website Migration
Enterprise-Grade Hosted Email Plans
Easy-To-Use Tools And Apps
Fast Loading Speeds
WordPress-Friendly Hosting
Award‑Winning Support Team Available 24/7/365
Over 400 Open Free Apps To Build Or Extend Your Website
Enhanced Security Features, Firewalls, And Intrusion Detection
SSD Storage – Three Times Faster Than The Traditional HDDs
Free Let’s Encrypt SSL Certificate
Free Cloudflare CDN
Cloudlinux As Protection For A Shared Website Hosting Environment
Question: How do I benefit from unlimited SSD?
Answer: Unlimited SSD allows for faster and more reliable web hosting. Thus the probability of experiencing lags and downtime is slim to none.
Getting Started with HostPapa
As soon as you enter HostPapa’s website, it will warmly greet you with a limited discount offer. I especially loved this idea, as first impressions always matter.
It’s true that these limited deals eventually end. But worry not, the team always comes up with a new one. Chances are, you will always stumble upon an exciting offer to take advantage of.
In general, hosting providers provide significant discounts for all first-time users. However, they usually come attached to one- or two-year term plans. The rule of thumb is, the longer the period, the better the discount.
To get a grasp of what I am saying, let’s see what was on promotion when I entered the site. HostPapa offered me up to 74% discount on the Shared Hosting and WordPress Hosting plans (here you can see more WordPress hosting providers) If I quantify this deal, it produced starting prices of $3.95 and $5.96 per month, respectively, which is not bad at all.
As mentioned before, HostPapa offers several types of hostings. Still, I decided to go for Web Hosting, as it’s the most basic one. Of course, pricier plans provide enhanced features. And it’s entirely up to your needs and preferences whether you decide to invest further.
TipTip: When choosing which hosting service to buy, you should take into consideration some factors like: do you need your own infrastructure, do you need greater access over your servers and website, and if it would be easier if the hosting company takes the lead in maintenance instead of you.
Once you enter the Web Hosting category, you can go in two directions, leading to the same result. You can either scroll a bit down to see the plans or click on “Get Started Now.”
Either way, you will find the three plans, Starter, Business, and Business Pro.
With the applied discount, the Starter Plan and the Business Plan are the same prices. However, these prices will differ on renewal. So, it would be best not to rush your decision at this point. Instead, identify what your business truly needs in the longer term.
You can spot differences in the number of websites and email addresses, certificates, amount of SSD Web Space, and additional features offered in each plan.
NoteNote: Transferring a domain from one registrar to HostPapa can take up to seven days to complete.
For instance, the Started Plan (which I will be using in this review) comes with a maximum cap of hosting two websites, 100 GB of SSD Web Storage, and 100 email addresses. So, if you need more, it would be best to choose either the Business or Business Pro plan instead.
If you click on the arrow next to “Server location: United States” on any plan and scroll down, you’ll get even more details.
Here, you can choose your billing term for 12, 24, or 36 months. As expected, the latest comes with the best discount, but it requires commitment and a higher initial investment. What I didn’t like here is that I couldn’t purchase a 1-month plan.
Depending on your location and target region, you can also change the server location to Europe or Canada.
Finally, there is the “Add these website essentials” section.
If price is not your primary concern, you can also get some additional features to improve your service.
One thing to look out for here is that the first two are checked by default. So, if you don’t want to add the features to your purchase, make sure to uncheck the boxes.
Now, let’s see what HostPapa Hosting has to offer.
Protection Power Website Security
The HostPapa Hosting team developed this feature to protect you from hacks, infections, or Google security notices. With trained security experts available 24/7, you will receive proactive monitoring, advanced CDN, and real-time alerts of potential vulnerabilities. Their ultimate goal is to provide you with a fully operational site.
ImportantImportant: Advanced CDN’s can absorb tens of Tbps of traffic. Also, they make it possible for content providers to be available to even larger user bases at all times.
Automated Website Backup
As the name suggests, HostPapa Hosting offers automated website backup for all web files, databases, and emails with a single click.
Single SSL Certificate
The SSL Certificate serves as a guarantee to your visitors that they are on a secure site. It also ranks you in Google’s Chrome browser as a safe domain.
PapaCare+
The last is probably the most interesting add-on of them all. The PapaCare+ feature ensures your priority support and ongoing expert advice at all times. With this enhanced support level, the team aims to improve your website’s performance and security.
If you have skills or experience in this niche, you might not need this added support. However, if you are a beginner, it might as well come in handy.
I genuinely like this Menu because you can always track your order. There is a detailed report on your primary plan and all added essentials on the right side of the screen.
As you can see, I went for the 12-month plan and turned all add-ons off. I wanted to go as low as possible with the price to test how it works first.
Once you click on the orange button “Next Step” you will get to Domain Selection.
Here, you get a new domain or use one you already own. I’ve been in this industry for a while, so I have a domain that I can use. That’s why I went for the second option and transferred my existing domain name to HostPapa.
On the next and final Menu, the Account Setup, you need to enter your account details.
HostPapa Hosting requires your First, Last, and Company Name, Country, State, Address, City, Postal/Zip Code, Email Address, and Phone Number.
Once you enter all this information, you will get to the Payment information. At this point can use your credit card or pay through a PayPal account.
You can also use a promo code. Once you fill all this up, you can place your order and begin your hosting adventure. HostPapa Hosting will greet you with the following screen.
Click on Exit.
One thing I would like to mention is the unique email I received upon signing up. To be clear, I really liked it!
I used my sister’s card to pay for the service. As it’s the end of the month, I’ve run out of funds on mine. So, I didn’t think it was a big deal. But HostPapa Hosting certainly did.
When I followed the link provided in the email, the camera on my laptop automatically opened. Instead of wasting my time taking a photo of my card, I just showed it to the camera. And the process was done.
I was impressed both by their effectiveness in detecting fraud and the efficiency of the verification process. Other providers don’t usually take these extra steps for better precaution.
Once I submitted the documents, I got this screen. They received my submission, which was fast.
Still, I had to wait a few hours before actually getting to set things up and use HostPapa Hosting.
At first, they didn’t activate my account. So, I decided to contact their support team in the morning. Fortunately, they were highly responsive and resolved my issue in less than 10 minutes.
After this conversation, my account was approved, and I could log in. That wasn’t the end of the security features.
When I entered my Client ID and Password, HostPapa Hosting took me to the following screen.
You can set up security questions for account authorization and the prevention of fraudulent activity.
HostPapa
HostPapa is distinguished by its specialized hosting packages, particularly its premium shared and VPS plans. Designed for maximum performance and adaptability, their services assure every digital enthusiast uninterrupted website operations.
As soon as you log in to HostPapa Hosting, you will find the Menu below the logo. It’s a user-friendly interface that is especially easy to navigate. And you cannot not like this, even as an expert.
TipTip: If you want to transfer your domain to HostPapa, you should start the process at least two weeks before your domain’s expiry date.
There is an option to change the language from English to French, Spanish, or German in the top right. You can also find your Contact Info, My Invoices, Change My Password, or Logout next to it.
In Contact Information, you can find and edit your Name, Address, Telephone Number, and Email. There are also options regarding the payment method, adding users to your account, changing your password or security questions, or associating your HostPapa dashboard with social media accounts.
Home The first icon in the Menu, the house icon, or as I like to call it home, takes you to the following screen.I like the level of support offered by HostPapa Hosting. If something is dysfunctional on your site, they instantly inform you in the Alerts section.Next to it, you can spot the Network Status. Here, you can find information regarding the current operation of your servers, along with any past incidents that your domain has encountered. HostPapa Hosting provides the report, including the date and time of these events.If you scroll a bit down in the Home Menu, you can also find options to Add a Domain, track your Recent Tickets, or Invoices Due.
My cPanel HostPapa Hosting is yet another web hosting provider allowing for the cPanel feature. If you haven’t noticed by now, it’s one of my favorites. It allows you to easily navigate and adjust all tools needed for your site, especially if you are a beginner.The first three sections consist of standard features found in almost all quality web hosting providers’ dashboards.You can use the Email category to improve the deliverability of your campaigns by setting up tools and filters, such as Autoresponders or Spam Filters.In Files, you can manage your information, setting up backups, and tracking insights, such as Disk Usage.HostPapa Hosting works with the SQL Database, and you can manage these variables in the Databases category.All primary, sub, and add-on domains and the aliases, redirects, and zone editor are part of the Domains.You can use the Metrics such as Resource Usage and Errors to track and improve your site performance.In Security, you can find IP Blocker, SSL/TLS, Manage API Tokens, Hotlink, and Leech Protection, Two-Factor Authentication, and Imunify360.I also liked the Software section, as HostPapa Hosting works with Cloudflare, WordPress, Softaculous, PHP Version, Optimization, and Backup.There are Cron Jobs, Indexes, Error Pages, Apache Handlers, and MIME Types in Advanced features.At last, you can adjust the language, style, contact information, and similar Preferences. You can find the WordPress Manager in the Applications center.HostPapa Hosting also has a dedicated section for the Softaculous app. Here, you can find the Scripts and the Categories.Scripts consist of WordPress, Joomla, AbanteCart, phpBB, SMF, Open Real Estate, MyBB, pH7CMS, OpenCart, Gallery, Piwigo, MODX, OSClass, e107.Blogs, Micro Blogs, Portals/CMS, Forums, Image Galleries, Wikis, Social Networking, Ad Management, Calendars, Mails, Polls and Analytics, Project Management, E-Commerce, ERP, Guest Books, Customer Support, Educational, RSS, File Management and Others are all part of Categories.
My Domains Here, you can manage your domains. If you have a few, you can filter “Show All”, “Active” and “Cancelled”.If you click Register New Domain or Transfer New Domain, HostPapa Hosting will take you to the following page.It’s a straightforward process, and I liked the number of domains you can choose from, as many web hosting providers come with limited offers.The Whois Lookup feature allows you to track the owner of any domain worldwide. All you need to do is type in the website you are interested in.
My Services In this section, you can find the services you already own, along with the possibility of expanding your offer.In My Services, you can find your initial web hosting plan and domain and the add-ons such as website protection, marketing tools, and email services.In Add Services, you can choose among a variety of offers to add to your existing account. More precisely, you can purchase:
PapaCare+
Google Workspace from HostPapa
Advanced Email
VPS Hosting
SiteLock Security Seal
Fix Your Website
Optimized WordPress Hosting
Automated Website Backup
New Domain
Reseller Hosting
Additional Hosting
SSL Certificates
Website Builder
Basic Email
Domain Privacy
Dedicated IP Address
Secure your website
My Website In this section, you can find the HostPapa Website Builder Plans. The Starter Plan comes for free. But if you spot a need to upgrade your current plan, you can easily do that here.HostPapa Hosting offers you four different Web Hosting Plans:
Starter
Business
Premium
Enterprise
While all Web Hosting Plans offer mobile-friendly, responsive design templates, the difference lies in the number of pages and e-commerce options. As the Enterprise plan provides for the best features, it comes at the highest price.
Let’s dig into the Website Builder’s features:
Customized Websites HostPapa Hosting allows you to adjust each individual element, such as colors or images, to your brand.
A Vast Amount Of Templates HostPapa Hosting provides for many professionally designed templates. Not only do they look great, but they are also easy to manage. All you need to do is insert your content in the provided space, and you will be good to go.
Easy Website Navigation In addition to the pre-established templates, you can also use the interface to add image galleries, maps, custom forms, or social media-linked icons quickly.
SEO Friendly All templates are search engine optimized. In turn, this incorporated SEO strategy can better rank you, allowing customers to find you more easily on the web.
E-Commerce Option HostPapa Hosting allows you to open a shop, say on Facebook. Apart from setting up your e-commerce store, you can also use the tool to track your inventory or similar advanced capabilities.
No Experience Required If you consider all features as explained in this section, it turns out you don’t need any technical or design experience. The intuitive interface can help you design a beautiful website, even if you are a first-time user.
If you choose to add any of the plans, as explained in this section, HostPapa Hosting will once again require your payment information.
Now, back to the Menu.
My Billing once again takes you to the history of your invoices, where you can also print your files. My Profile, in turn, redirects you to your contact information, so there is no need to explain this again.
Summary
With all the testing I performed today, I can say that HostPapa Hosting stands true to its reputation. They have a vast amount of plans appropriate for different customer or business needs. They offer Web, WordPress, VPS, and Reseller Hosting, along with Online Store and PapaCare+.
I love that they prioritize security at all stages in their service. The second best thing, in my opinion, is the support team. Apart from it, the plans come with lots of unlimited and free add-ons. Whether you are a beginner or an expert, you can benefit from the easy-to-use or navigate cPanel and Website Builder.
On the other hand, HostPapa Hosting lacks speed-enhancing software and free automatic backups. Also, as a customer, you need to pay attention to the hosting provider not to add any features to your account.
HostPapa
HostPapa is distinguished by its specialized hosting packages, particularly its premium shared and VPS plans. Designed for maximum performance and adaptability, their services assure every digital enthusiast uninterrupted website operations.
Le meilleur SAV que j'ai connu, FAI, hébergeurs ou autres ! De plus, les tarifs sont très attractifs et la qualité d'hébergement est au rendez-vous. Bref, tout va bien !
I have just switched to Host papa after more than 15 years with another provider. While the previous provider was okay, HostPapa has outdone themselves with friendly and helpful support that tries to anticipate my issues and has helped me solve a number of set-up issues.
They were extremely helpful to move my three sites and two domains over to their platform. All I had to do as provide my username and password and they accessed my account and moved every file.
Evey time I need to contact customer support the are super fast and proficient. I purposely moved to them from a competitor primarily because of their auto-SSL feature - which works flawlessly. I gave 4 stars on price because I am not sure what the "going rates" are across the industry. If the last measure was "Value" then I would have given 5 stars - as I am less concerned with saving a couple dollars as I am the complete service package.
Very good value for money, support is fast and efficient and cost is reasonable if we consider the unlimited storage I have (with some conditions). I have used it for almost 10 years.
I'm very happy with my experiences at HostPapa. They have been able to quickly resolve any issues I've had when using their services. Very Happy Customer, and have been for many years! Kudos to the team!
I have been with Host Papa for several years for my website. I have found their support very helpful whenever I have had a problem with uploading or updating my website. The pricing is reasonable.
Speechless! - Website and entire VPS permanently deleted
We have been using Hostpapa for several years, first using there shared hosting services and then as our site/business grew we upgraded to VPS. There were hiccups along the way, but for the most part Hostpapa was helpful and we were able to successfully host our website with Hostpapa....until...they deleted our entire site permanently and will not recover it. Full disclosure....our automatic credit card payment did not process ( and as mentioned in other user reviews, the payment was attempted by HostPapa 15 days prior to actual due date of the invoice), however every other payment in the history of us being with HostPapa processed reliably and on time, in fact 15 days prior to due date. So, as a result of our gross and obviously terrible negligence, Hostpapa decided that the appropriate punishment was to permanently delete our entire virtual server instance. This all happened within 4 weeks of the invoice due date. According to their invoices the consequence of not paying on time is as follows, "To ensure your account remains in good standing, please process your payment as outlined below. Failure to do so would negatively impact your HostPapa services and might ultimately result in your account's suspension." I guess their definition of suspension includes complete annihilation of your web presence, email etc without any possibility of recovery.
So...HostPapa...you're welcome for years of loyal patronage, and thanks for nothing. Unbelievably poor service and complete disrespect for their customers.
Thank you for your feedback, I am sorry to hear that your VPS was terminated due to non-payment.
Reviewing the account I am showing the July - August renewal invoice was issued 15 days ahead of the renewal due date and was due on 9th July 2021. We weren't contacted at all in regard to late payment nor regarding reactivation until 7th September 2021, unfortunately the VPS was terminated due to non-payment on 19th August 2021 and so could not be reactivated at that point.
We often work with customers who are experiencing financial difficulties, the key to us being able to help with extensions and to be able to assist is of course communication. Unfortunately in this instance we were not contacted in regard to late payment as such we could not assist you with an extension or prevent termination.
In regard to termination, with VPS and Dedicated services we don't terminate or suspend these automatically; these functions are automated and typically additional time to complete payment and avoid downtime is provided as a result, usually a few days to a week. When it comes to termination we don't terminate until at least 30 days have passed (in this case more than 30 days was provided), which is considerably longer period than most web hosts would provide on a high value service such as VPS/Dedicated due to the internal costs involved.
We can often restore VPS/Dedicated services where a Remote Backups service had been purchased, unfortunately in this instance this service was not purchased and therefore you as the administrator of the VPS were fully responsible for backing up your data. While Remote Backups are not a 100% failsafe (it is always recommended to take your own regular backups - just in case) the service does provide additional peace of mind and redundancy in a data loss event.
HostPapa – the ‘Godfather of Web Service Providers
HostPapa web services provider is a Canadian company offering an extensive menu of web services for people needing web site assistance. Like many companies, they have their ups and downs but overall, they are an outstanding service provider. Services HostPapa is excellent in the comprehensiveness of the services they offer. They cover the whole spectrum of web site needs. Support technicians The next area of excellence relates to their tech support which is superb. Included in this area is a chat service which is unrivalled: easily and quickly-accessed, HP's chat support is unreservedly the best in the business. Personable support staff Next, technical support staff: "outstanding" does not do justice to the service that HostPapa provides here. Their technical support personnel are personable, efficient, expeditiously effective in dealing with site issues. They are sensitive to the client's needs, requests and budget. The latter is very important as many web site providers try to upsell every contact opportunity they have with clients. HP does not; its technician team will advise and upsell only upon request. They seem to care more about problem resolution than profit increase. Professionals with personality As for the technicians themselves, an amazing group of professionals who work with diligence and expediency in trying to resolve issues quickly, efficiently and successfully. However, they are not above reaching out for more help when it is needed, reaching out to their second tier support staff when more difficult issues occur. Feedback, assurance Another very gratifying aspect of HP's support staff is that they give clients feedback while doing the repairs, something appreciated by every computer user. Computer users are not renowned for an abundance of patience but periodic feedback during repairs is reassuring and confirm that the user has not be abandoned. On the other hand, the HP staff display patience and perseverance in abundance treating every client with utmost respect and professionalism. Canadian company serving the world As a Canadian based web blogger who supports any Canadian company first in my endeavors, HP is held in my highest regard. HP is more than just a national company. It services the world and it shows, their staff are located everywhere from Bulgaria to Brazil. National base notwithstanding, the Canadian company offers its services at very competitive pricing. To say "cheap" would be a disservice to HP. Better to say, they offer their services at prices that not only are competitive, but are likely lower than any other company, anywhere. The final word, though every company has its ups and downs in service and staff, HostPapa without reservation is among the very best anywhere. After experiencing service from a number of other providers, I can unreservedly say that HostPapa is my #1 choice. An outstanding web service provider in every way. Best, Richard
Host Papa has been hosting my website for several years. Except for trying to put invoices through 15 days before the due date, which I no longer allow, I'm 100% satisfied with their service, and recommend the company to anyone who requires web hosting.
HostPapa Hosting is a competitive and eco-friendly web hosting provider. They have remarkably consistent 99.99% uptime, fast servers, enhanced security features, and a 100% satisfaction guarantee.
Is HostPapa Australian?
No, HostPapa Hosting is a Canadian-based, privately-owned company. Still, they provide hosting services globally, including Europe, Australia, and the US.
HostAdvice.com provides professional web hosting reviews fully independent of any other entity. Our reviews are unbiased, honest, and apply the same evaluation standards to all those reviewed.While monetary compensation is received from a few of the companies listed on this site, compensation of services and products have no influence on the direction or conclusions of our reviews. Nor does the compensation influence our rankings for certain host companies.This compensation covers account purchasing costs, testing costs and royalties paid to reviewers.
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