Expert and User Insights by NameHero.com Customers
Despite being relatively new to the web hosting space, NameHero has already made an indelible mark with its laser focus on website speed. They bring youthful energy, efficiency, and a whole lot of enthusiasm to their services, making them one of the fastest-growing web hosting companies globally.
I’ve been reviewing hosts for many years now, and as a website owner myself, I’ve seen many hosting providers spring up claiming to be the fastest in the market. The majority of them haven’t lived up to expectations, but we might have a serious contender on our hands.
In this review, I’ll share my thoughts on NameHero’s plans, pricing, support, performance, and other essential metrics so you can make a well-informed decision when signing up.
Founded in 2015 by Ryan Gray, NameHero offers a wide array of hosting solutions, including Web, cloud VPS, dedicated cloud, and reseller hosting. Their plans are feature-rich, boasting LiteSpeed-powered servers, 1-click WordPress management, fast SSD & NVMe storage, and free site migration, among other perks.
NameHero’s rapid growth is well-supported by its customer reviews, boasting a 4.4 rating from 184 reviews on HostAdvice and an impressive 4.7 rating from 1282 reviews on Trustpilot. These high scores indicate a service that is both reliable and highly regarded in the hosting community.
In my perspective, NameHero has swiftly become well-known in the web hosting sector, setting benchmarks for performance and client happiness. They come highly recommended for their feature-rich plans and first-rate customer service.
NameHero.com
If you're looking for a hosting provider that prioritizes speed without compromising on features, NameHero is your go-to choice. With LiteSpeed servers and a host of other benefits, they've quickly amassed rave reviews and a loyal customer base.
LiteSpeed powered websites(faster than Apache and Nginx)
Free SSL certificates for all plans
JetBackup automated daily backup system
Free domain registration for 1 year
30-day money-back guarantee
HTTP/3 support for faster load times
Unlimited SSD storage(and unlimited NVMe storage on Turbo plans)
HeroBuilder drag and drop website builder
Cloudflare integration
Cons
Daily backups last only 24 hours
Limited data centers(U.S and Netherlands only)
Not the cheapest host in the market
Rating Breakdown
There is a rapid influx of new hosting providers all around the world, each coming with its unique set of features and plans. This trend has made creating a standard format of assessment important. Our experts at HostAdvice have answered this call by creating a hosting provider rating methodology to do just that.
By carrying out real-time performance testing, our methodology helps us to gauge each host based on relevant metrics that are crucial to the growth of your website and business.
Parameter
Score
Why we gave this score
PRICES
9.5
NameHero’s hosting plans aren’t the cheapest out there, which is understandable because of their emphasis on speed and website performance. They offer a 30-day money-back guarantee which is a plus because it helps you assess their services without pressure.I gave them a 9.5 because they are currently offering discounts on all their hosting plans.
FEATURES
9.0
LiteSpeed servers, free SSL certificates, Unlimited SSD and NVMe(Turbo plan only) storage, free domain(1 year), free site migration, security shield protection against malware and DDoS are among the great features NameHero comes stacked with. I gave them a 9.0 because their unique set of features makes this host the ultimate speed and performance machine.
PERFORMANCE
9.5
320 ms TTFB, 99.9% uptime, LiteSpeed servers, SSD & NVMe storage, and a good load time make NameHero rank well among the top performers. I’m giving them a 9.5 because they have integrated LiteSpeed servers into all their plans and provide unlimited SSD storage for lightning speed.
USER FRIENDLINESS
9.5
Easy to use NameHero control panel, helpful UI(with an on-page chatbot), and 1-click installs make this host user-friendly. They get a 9.5 because their website makes all the information you need readily available.
SUPPORT
9.0
A dedicated support team ready to help through Live chat, ticketing, and a knowledgebase. I’m giving them a 9.0 rating because they place priority on providing support for their customers.
NameHero Prices & Plans – 2023
Choosing the most suitable plan on NameHero is pretty straightforward, they offer web hosting, reseller hosting, VPS hosting, and dedicated cloud hosting. Their combination of unique features makes them ideal for speed and capability.
They offer a 30-day money-back guarantee on all their plans. This should give you enough time to put the host through its paces with the knowledge that your money is safe should you choose to cancel.
When you choose to commit to a purchase, payment can be done through these notable channels: MasterCard, Visa, American Express, Discover, and PayPal.
With 4 options to choose from NameHero’s web hosting plans, I recommend you choose the ‘Turbo cloud’ plan. Coming in at $7.98 a month, it isn’t the cheapest option, but you get unlimited SSD & NVMe storage, unmetered bandwidth, LiteSpeed server, DDoS protection, free SSL certificate, and Cloudflare integration making it the best value for money.
TipTip: NameHero’s web hosting plans are perfect for new, personal, or small websites that don’t get a lot of traffic but require a bit more performance boost. They give you the top-of-the-range resources the host has to offer on a shoestring budget. Note that the prices specified are for NameHero’s 3-year packages.
If you’re new to VPS hosting, I’ll personally recommend NameHero’s KCDC 4GB Cloud VPS plan. It comes with 60 GB SSD storage, 1 dedicated IP address, full root access, unlimited domain hosting, a reseller control panel, free SSL, and a multiple PHP selector at $20.98/month(discount included).
TipTip: NameHero’s cloud VPS plans are ideal for developers, webmasters, applications, and websites that experience high traffic. These cloud VPS plans allow you to quickly adjust and accommodate the demands of your business.
NameHero’s reseller hosting plans are a great chance to earn a decent profit for your business. I’ll recommend you go for the ‘Gold NVMe Reseller’ plan because it gives you a good number of important features at an affordable price.
Starting at $29.48, it comes with 100GB NVMe disk space, 60 cPanels, free and auto SSL, unlimited domains, unlimited subdomains, unlimited FTP accounts, unlimited MariaDB Databases, Multiple PHP versions, unlimited email accounts, and nightly backups.
TipTip: NameHero’s reseller plans are a great way to triple your earnings, they offer important, in-demand, and powerful packages to ensure performance for your customers and good profit for your business.
Features
LiteSpeed powered websites(faster than Apache and Nginx)
Free SSL certificates for all plans
JetBackup automated daily backup system
Free domain registration for 1 year
30-day money-back guarantee
HTTP/3 support for faster load times
Unlimited SSD storage(and unlimited NVMe storage on Turbo plans)
HeroBuilder drag and drop website builder
Cloudflare integration
1-click WordPress install
99.9% uptime
NameHero comes with a lot of amazing features as standard on all its hosting plans, but what I’m most impressed with is the integration of LiteSpeed servers across all their plans.
LiteSpeed web server is a major upgrade to Apache in both speed and performance. It comes with a high concurrent connection & transaction limit which reduces slow server speeds, and also has excellent caching features.
There are cheaper hosting plans currently in the market, but they all seem to be living in the past. NameHero has changed the game by integrating innovative features into all its plans, further solidifying its claim as the speed and performance prince of the hosting world.
Performance
Performance is a very critical factor in the hosting market, it is the backbone of any website that is serious about gaining and keeping visitors. If you’re considering hosting your website on NameHero, it is important that you know how well it will perform when put through its paces.
There are 3 performance metrics that are important for any website, the host’s server response time, uptime, and fully loaded time.
The Host’s server response time tells you how quickly a server responds to queries made by a visitor on a website. The faster the web pages load and make information available to the user, the better. This will result in longer engagement times, less bounce, and more conversions for you.
Uptime tells you how often the host’s servers remain online, this is important because anything less than the industry standard of 99% uptime will lead to website downtime severely damaging your reputation and business.
Fully loaded time tells you how fast your page gets up to speed. Google recommends a fully loaded time of 1-2 seconds for rapid page loading and functionality.
To make things easier for you, I’ve carried out a performance test on GTMetrix- a server performance testing tool. I tested a domain hosted on NameHero and it came out just as I anticipated.
These were the results:
The website had a fast response time of 320ms, a fully loaded time of 1.2s,and an overall performance grade of 99% as shown on GTMetrix. NameHero is walking the talk.
NameHero.com
If you're looking for a hosting provider that prioritizes speed without compromising on features, NameHero is your go-to choice. With LiteSpeed servers and a host of other benefits, they've quickly amassed rave reviews and a loyal customer base.
For every domain to function properly, it needs reliable support, and NameHero promises a superhero support team available 24/7/365 via
Live chat
NameHero offers help through its live chat channel. When you click on it, a bot welcomes you, before ultimately transferring your query to a human. The human response time took about 2 minutes and it felt great having a conversation with someone willing to help.
Email support
Assistance is provided via email, once you fill in your name, email address, subject matter, and priority level, an agent will be assigned to find solutions to your problems.
Open Ticket
For a rapid response to issues, NameHero offers support through the open ticket channel, you then choose the department your problem falls under and fill in the ticket. An agent with solutions to your problem is quickly assigned.
Knowledgebase
NameHero has a well-informed knowledgebase and help desk, that comes with a search engine ready to give answers to whatever questions you may have about their offers, domains, email, hero, and getting-started guides.
NameHero.com
If you're looking for a hosting provider that prioritizes speed without compromising on features, NameHero is your go-to choice. With LiteSpeed servers and a host of other benefits, they've quickly amassed rave reviews and a loyal customer base.
You might be asking the question, how easy is it to get started with NameHero? Is setting up basic tools and apps highly technical? Let’s find out!
Registration
Signing up on NameHero is very simple, all you need to do is make payment for one of their plans and you get registered.
Let’s use one of their web hosting plans as an example. click on ‘Web hosting’ as seen on the top part of the homepage, this brings up a display of all the web hosting plans they offer and their key features. Carefully select the best fit for your business, and click ‘order now’.
After placing an order, you will get directed to a page where you get to choose between registering a new domain or transferring an existing domain from another registrar. Choose your preferred option and click ‘Next’.
Before you get a new domain name, a search will be conducted to make sure it is not already taken by someone else.
*NameHero gives free domain name registration for 1 year, but it applies to the following extensions only: .com, .net, .mobi, .us, .biz, .co.uk.
The next stop is the page you get to configure the plan you’re about to purchase. NameHero will ask you to choose the preferred billing cycle, they offer monthly, 1-year, 2-year, and 3-year packages.
You can also select if you want automatic backups to your primary cPanel, automatic malware scanning with file cleanup, and SSL certificate configuration at an extra fee of course.
Once you finish configuring the plan, click ‘continue’, this will take you to the shopping cart where you can add extra features like DNS management, ID protection, and email forwarding(at an extra fee). Click ‘continue’ and proceed to the checkout page.
Choose your preferred payment method, pay, and your account is ready!
NameHero Control Panel
cPanel is the default control panel for all NameHero’s web hosting and reseller hosting packages. It gives you complete control over your website, you can install WordPress, upload files, manage/restore backups, set up email accounts, add domains/subdomains, and much more.
You can gain access in the client area, click on ‘my cloud’, then the hosting package, and then click on ‘login to cPanel’.
Installing WordPress on NameHero
NameHero is a WordPress-friendly environment so installing it is very simple.
Go to the cPanel and open the WordPress manager, click on ‘Install now’, and go through a brief checklist.
Fill out the software setup and website settings, create an admin account, choose language, select plugins, configure advanced options, choose a theme, and click ‘Install’. In a few seconds, your WordPress will be up and running.
Adding an email account with NameHero
NameHero allows you to add email to your domain name in the cPanel. Once you log in, find your way to ‘Email accounts’, open it, and click ‘create’. Enter the relevant information like password, mailbox size, and the domain it will be tied to. Click ‘create’ and it’s done!
Conclusion: Do We Recommend NameHero?
At the beginning of this review, we questioned if NameHero was the fastest host in the market or just another wannabe. I would not say they are the quickest, however, for a relatively young hosting provider, they have exceeded my expectations.
They have taken speed and performance personally, and with a TTFB time of 320ms and a fully loaded time of 1.2s, they operate well within Google’s benchmark recommendation.
I’m most impressed with how they’ve integrated LiteSpeed web servers and SSD $ NVMe storage(industry best) into all their plans. They might not be the cheapest but are an excellent value for money based on all the goodies you’ll get.
Do I recommend them to you? Absolutely! Irrespective of what you’re trying to achieve, if speed and performance are valuable to you, then NameHero is that superhero you’ve been waiting for your whole life!
NameHero.com
If you're looking for a hosting provider that prioritizes speed without compromising on features, NameHero is your go-to choice. With LiteSpeed servers and a host of other benefits, they've quickly amassed rave reviews and a loyal customer base.
Outstanding Help Desk Support with WordPress, Backup, and Restore.
I recently encountered a significant issue after transitioning from the "Backups/Backup Wizard cPanel feature" to "Jetbackup5 restore/backup" with my hosting service. I was completely lost and didn't know where to turn for help.
Fortunately, the hosting company's help desk team came to the rescue in a way that truly exceeded my expectations. From the moment I reached out for assistance, they were responsive, patient, and incredibly knowledgeable. Their support went beyond the standard level of service, and I couldn't be happier with the outcome.
In a world where customer support experiences can vary greatly, this hosting company's help desk team stands out as a shining example of exceptional service. They turned what seemed like a daunting challenge into a smooth process.
I'm truly grateful for their assistance, and I have complete confidence in the hosting company's support services. They've earned my trust, and I highly recommend them to anyone in need of hosting services backed by outstanding help desk support.
I am the owner of MMANews . co and we trust NameHero . com to host us! Phenomenal support, a plethora of diverse options and enough knowledge to keep our website growing and secure. We look forward to optimizing further and dominated SEO thanks to our lighting fast load time. Name Hero also provides hosting for one of our Mobile Apps with over 60,000 installs. Two thumbs up!
Been with Namehero for just over a year now. Had no downtime, service and speed is excellent. I've contacted customer support on a couple of occasions, not for any problems with the service but for more general help and advice, response was prompt, polite and always within an hour. Best hosting I've used and I've been hosting sites for over 10 years.
First month of using the reseller account and no major issues. No downtime experience. Max 45 min waiting time for ticket answer . Only disadvantage is automated live chat. But when u get to human operator first class cc service given.
I've called 4 times now to get someone on the line and answer some pre-sales questions. I have not once been put through to anyone. All I get is an answering service who wants to take my information and " have someone" call me back. When I say, no thanks, and ask what time will they be open? none of the 4 operators knew when they opened??? NOW this may not seem like a big deal? I however take it as the 1st display of dishonesty, or misrepresentation. If they are not going to be honest about offering 24/7/365 support what other claims they make are also not going to be true?? In my opinion. There are many other resellers out there that have actual employees that provide answers and support techs on duty 24 /7 to answer the phone, that these guys shouldn't even be an option.
After looking at our call logs, I personally spoke with you on the phone on 02/08. So I'm not really sure what the problem was here as you didn't indicate any problem to me while discussing our services.
You know I wasn't going to say anything more. but since you seem determined to give a false impression. YES I did finally trick my way through calling as a client to get someone to put me through to a "Support" operator. and yes, that "support tech" was YOU!!! So it is apparent that this is a one man show. now if that is fine for someone to have as their hosting "supplier" good for them...and you. I on the other hand can not put my client's websites in that position.
Once again, I apologize you had a hard time reaching us.
We do answer our phones / live chats / support tickets 24x7x365 but as I mentioned previously, we were working on our phone routing that day. Therefore, some of our calls were routed to a receptionist while the issue was being resolved. That's why you were piped through to me at 10:32 a.m. as they were able to transfer to me personally.
I followed up with your comment, because after reviewing our logs, we did speak and you didn't indicate you were having any issue.
Once again, my deepest apologies for the inconvenience, feel free to reach out to me again personally if I can answer more of your questions.
Because NameHero isn’t a particularly cheap host, many beginners will find it expensive. However, if it falls within your budget, you can go for it based on its ease of use and performance.
Does NameHero have a free trial?
NameHero does not give a free trial but offers numerous discounts and a 30-day money-back guarantee. Enough time to figure out what you really want.
Can I get a free domain with NameHero?
Yes. NameHero allows you to register a domain for free on all their plans, but the offer only lasts 1 year and is limited to these extensions only: .com, .net, .mobi, .us, .biz, .co.uk.
HostAdvice.com provides professional web hosting reviews fully independent of any other entity. Our reviews are unbiased, honest, and apply the same evaluation standards to all those reviewed.While monetary compensation is received from a few of the companies listed on this site, compensation of services and products have no influence on the direction or conclusions of our reviews. Nor does the compensation influence our rankings for certain host companies.This compensation covers account purchasing costs, testing costs and royalties paid to reviewers.