1.6
POOR
  • User Friendly
    1.5
  • Support
    1.3
  • Features
    1.6
  • Reliability
    1.6
  • Pricing
    2.0
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OVHcloud Review - Expert and User Insights by Paid Customers

A few words from OVHcloud

As Europe’s leading cloud provider, we deliver public and private cloud products, shared hosting and dedicated server solutions in 140 countries worldwide. We also offer domain name registration, telephony services and internet access to our customers. Founded in 1999, OVHcloud is a French company with an international presence, based on a backbone of datacentres and points of presence spread across the globe.
OVHcloud HomePage Screenshot
Free domain
Money Back: 14 Days

Pricing Range

Shared Hosting £4.48 - £15.24
VPS £4.49 - £26.91
Dedicated Server £0.00 - £2,179.98

Availability

99.9% Uptime

Data Centers

Mariusz W

Pinned Review

Mariusz W,
4.6
Mam blog https://blog.watigraf.pl na hostingu OVH i działa bez zarzutu. Przez 12 lat zaobserwowałem ze 4 problemy z połączeniem bazy MySQL nawet wtedy kiedy był słynny pożar w serwerowni OVH. Mimo to ...Read Moreusługa szybko wracała i żdanych danych nie straciłem. Akurat mam wykupiony najniższy pakiet bo wyższy mi nie potrzebny ponieważ wydajność jest wystarczająca dla mnie. Wyższe pakiety będą lepsze, ale póki co siedzę na niższym. Panel jest prosty w obsłuszę, szybko można wyklikać np. przywrócenie kopii hostingu czy bazy danych. Stworzenie skrzynki pocztowej czy operowanie domenami też jest proste. Ma automatycznie odnawialny darmowy SSL. Nie jestem w stanie nic się przyczepić, ale support faktycznie mozolnie odpowiada jednak pisałem do nich tylko kilka razy przez 12 lat więc problem umiarkowany.
Polecam swoim klientom i wykupuje im hostingi w OVH i wszystko działa OK.
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Jean-Guillaume Doulain
Jean-Guillaume Doulain from France,

Une catastrophe

1.0
Une catastrophe.
Mon expérience avec OVH a été très décevante. Joindre un service client depuis l'étranger a été mission impossible.
Le contact via email pour annuler mon abonnement n'a pas été pris en compte et ils osent même...Read More vous mettre la pression via un service de recouvrement pour "impayé" alors que mes demandes d'annulation avaient été faites bien avant la date d'échéance.
Ceci en plus des pannes de serveur...
Expérience à ne pas renouveller.
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OVHcloud
OVHcloud,
Bonjour Jean-Guillaume,

Merci d'avoir pris le temps de déposer un avis via Hostadvice.

Navré de la situation rencontré sur la facturation de vos services. Concernant le support, celui-ci est joignable depuis l'étranger sur l...Read More'ensemble de nos canaux (appel, ticket, livechat et réseaux sociaux).


Une demande de résiliation est un acte contractuel, de ce fait il est impératif que la demande soit effectuée par le biais d'une interface sécurisée (espace client) avant l'échéance du renouvellement.
Plusieurs mails sont envoyés + de 40 jours avant l'échéance pour vous permettre de positionner une résiliation.

En cas de problématique pour réaliser cette action, cela laisse donc le temps au client de contacter nos équipes via nos canaux.

Voici le guide :

https://docs.ovh.com/fr/billing/renouvellement-automatique-ovh/

Si vous contestez cependant un renouvellement, nos équipes dédiées sont à votre disposition par le biais du canal ticket et étudient l'ensemble des demandes.

Voici le lien direct pour la création d'un ticket :

https://www.ovh.com/manager/#/dedicated/support/tickets/new

Afin de vérifier la situation rencontrée, pourriez-vous me transmettre en réponse la référence d'un ticket ?

Cordialement,

Luigi.B
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Hubert Pankiewicz
Hubert Pankiewicz from Poland,

Fatalny support

1.0
Po tygodniu od wykupienia hostingu i domeny nie mam dostępu do panelu administratora strony. Firma żąda ode mnie potwierdzenia zameldowania poprzez wysłanie skanu dowodu osobistego lub paszportu (o RODO chyba nie słyszeli). Dokume...Read Morenty jednak dostali i jest cisza. Wykonałem kilka telefonów i codziennie słyszę, że się tym zajmą. Dramat na maxaLess
OVHcloud
OVHcloud,
Hello Hubert,

Thank you for taking the time to submit a review via Hostadvice.

At OVHcloud, security is a very important concept, so when placing an order, it may be necessary to carry out an identity check. This type of pro...Read Morecedure is intended to protect our customers and our infrastructure from fraud.

We cannot guarantee a deadline for this type of procedure, but our teams in charge of validation always do their best to process it as soon as possible.

In order to check the progress of the procedure, could you provide us with information (ticket number)?

Best regards,

Luigi.B
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abdelrahman ibrhim
abdelrahman ibrhim from Egypt,

the support is very bad

1.4
the support is very bad i was opened a ticket from more than 24 hr and untill now i didnot got any answer of them.
i have purechased the plan comfort and after more than 72 hr, the order was cancelled by them and i donot know why that happened.
OVHcloud
OVHcloud,
Hello Abdelrahman,

Thank you for taking the time to share this opinion, and sorry for that feedback.
Be assured that the different support teams bring, as fast as possible, a reply to all requests.
I've dunned the service in...Read More charge of your area, my colleagues will keep you informed quickly.

Regards,
Alexandre.L
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Abdelrahman ibrahim
Abdelrahman ibrahim,
thanks for your reply.
untill now i didn't receive any upadate about my problem, you reply here quickly but in you site ovh cloud it is about 3 days and no reply from you.
you cancelled my order and didn't refund my money and di...Read Moredn't say why in mail or the site?
i don't advice anyone to deal with ovhcloud.
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abdelrahman ibrhim
abdelrahman ibrhim,
it is the worst support i have seen.
i have opened a ticket from 5 days and until now i didn't get a reply from them.
Vincent Dartagnan
Vincent Dartagnan from Russia,

OVH = allez n'importe où mais ailleurs.

1.8
OVH a décidé unilatéralement de fermer mon compte professionnel du jour au lendemain.

En conséquence, OVH a bloqué les noms de domaines .com et .fr de ma société depuis presque trois semaines et je n’ai plus d’accès à mes adres...Read Moreses email professionnelles.

Malgré de nombreux appels et l’envoi de plusieurs documents, OVH m’empêche de récupérer mes noms de domaines. Ils refusent de m’envoyer mes codes d’authentification.

Leur système de relation client est lamentable. Une personne très polie et très impuissante discute un peu avec vous, toujours une personne différente, puis vous envoie un gentil message, et ensuite il ne se passe rien.

Impossible de parler à un responsable ou quelqu’un qui a le pouvoir de résoudre votre problème.

Seule solution, plainte à l’ICANN et à l’AFNIC.

OVH = à fuir.
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OVHcloud
OVHcloud,
Bonjour Vincent, merci d'avoir pris le temps de déposer cet avis, et navré de ce retour d'expérience.
Soyez assuré que l'ensemble des équipes support s'efforcent de résoudre, au plus vite, l'ensemble des demandes.
Si un ticket e...Read Morest en cours, merci d'en préciser le numéro pour que nous puissions relancer le service concerné.

Cordialement,
Alexandre L.
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Mariusz W

Korzystam z OVH od 12 lat (od 2010 roku)

4.6
Mam blog https://blog.watigraf.pl na hostingu OVH i działa bez zarzutu. Przez 12 lat zaobserwowałem ze 4 problemy z połączeniem bazy MySQL nawet wtedy kiedy był słynny pożar w serwerowni OVH. Mimo to usługa szybko wracała i żdanyc...Read Moreh danych nie straciłem. Akurat mam wykupiony najniższy pakiet bo wyższy mi nie potrzebny ponieważ wydajność jest wystarczająca dla mnie. Wyższe pakiety będą lepsze, ale póki co siedzę na niższym. Panel jest prosty w obsłuszę, szybko można wyklikać np. przywrócenie kopii hostingu czy bazy danych. Stworzenie skrzynki pocztowej czy operowanie domenami też jest proste. Ma automatycznie odnawialny darmowy SSL. Nie jestem w stanie nic się przyczepić, ale support faktycznie mozolnie odpowiada jednak pisałem do nich tylko kilka razy przez 12 lat więc problem umiarkowany.
Polecam swoim klientom i wykupuje im hostingi w OVH i wszystko działa OK.
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OVHcloud
OVHcloud,
Hello Mariusz,

Thank you for taking the time to share this feedback from your many years with us.

It is a pleasure to hear your satisfaction with our products, it is very important to us to provide a comprehensive and easy t...Read Moreo use service.

OVHcloud strives to provide the best possible service to all its customers for all its products.
This also includes the quality of our support service.

We remain available if needed.
I wish you a good day !

Sincerely,
Loïc G.
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Antek Ko
Antek Ko from Poland,

Działanie panelu

1.4
Panel OVH to istna porażka, tutaj ciagle błedy 500 lub jakieś errory. Przy masowej operacji wiecznie coś się wysypie ale nie zadziała. Gdybym miał ocenic pomoc supportu to oczywiście 1.0, ceny są ok i serwery działają taki plus.
OVHcloud
OVHcloud,
Hello Antek,

Thank you for taking the time to leave a review on Hostadvice.

At OVHcloud, we strive to offer the best possible service, this requires a functional customer area.
We have not reported any generic and systemati...Read Morec error of this type in the customer area.

I invite you to test via another browser/equipment and if possible via another internet connection and report to us via a ticket if the fault persists.

If a ticket is open about this, could you reply and give me the reference to verify?

Best regards,

Luigi.B
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Oskar Bugajski
Oskar Bugajski from Poland,

Zepsute uslugi

1.2
Sprzedaja wadliwe serwery dedykowane, pod obciazeniem serwer przestaje dzialac, ovh wszczyna interwencje ktora konczy sie restartem (oczywiscie problem wystepuje pod obciazeniem wiec uwazaja ze serwer jest sprawny), na tickety nie...Read More odpisuja wcale, drugi serwer poza ochrona AntiDDoS sprawdza sie calkiem dobrze, ale cena za jakość dramat !Less
OVHcloud
OVHcloud,
Hello Oskar,

Thank you for taking the time to write a review on Hostadvice.

At OVHcloud, we strive to always offer quality dedicated servers capable of supporting the load in accordance with their technical characteristics.
...Read More

However, we do not provide support on the software part, so it is always important in this type of case to test your server in rescue mode to check if the behavior also occurs because if it is related to your configuration, we do not we won't be able to help you.

In order to verify in detail the situation encountered, I invite you to send me in response the reference of the ticket number concerned.

Best regards,

Luigi.B
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Ireneusz Twardziak
Ireneusz Twardziak from Poland,

OVH usunięcie serwera

1.6
Po 8 latach używania serwera, przegapiłem płatność. OVH zamiast zablokować dostęp do niego po miesiącu jego funkcjonowania usunął go pisząc do mnie:
Drogi Kliencie,
zgodnie z Twoją prośbą serwer nsxxxxxx.ip-37-187-150.eu został...Read More usunięty.
Operacja ta jest nieodwracalna.
Zespół OVHcloud

Pani z obsługi powiedziała, że nie da się nic zrobić i odłożyła słuchawkę bez wyjaśnienia.
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OVHcloud
OVHcloud,
Hello Ireneusz,

Thank you for taking the time to share your opinion on our page.

Sorry to hear about the deletion of your server.

OVHcloud strives to provide the best possible service to all its customers for all its prod...Read Moreucts.
This also includes the quality of our support service.

When a server expires, our reminder system sends several emails to warn you about this.

If the server is not renewed after a certain period of time, it is permanently deleted.
Indeed, it is impossible to keep expired services indefinitely, knowing that one month has passed, that is why it has been deleted.

It is also important to know that even an expired service represents a cost when we keep it.

Sincerely,
Loïc G.
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Expert Review

Michael Levanduski
Michael Levanduski
Hosting Expert

Expert Overview

Modern & Innovative Hosting

OVH is based in Canada, but they have data centers throughout the world.  The company actually designs and manages their own data centers, which is quite unique for a hosting company.  They also have innovative network connections, security and other benefits that will help ensure a positive overall hosting experience.

They are focused on offering environmentally friendly data centers that are certified by organizations around the world.  This helps them to build confidence with their customers, and it has been very successful.  They say that 155 out of the largest 1000 European companies have their sites hosted in OVH facilities, which is really impressive.  Overall, this is a great company with  modern facilities that is constantly innovating.

5.4

DECENT

Rated by Michael Levanduski

  • User Friendly
    4

  • Support
    2

  • Features
    7

  • Reliability
    5

  • Pricing
    9

Uptime & Reliability

Excellent 99.99% Uptime Guarantee

They offer a 99.99% uptime guarantee with a less than 5 minute response time guarantee in the event of a hardware failure.  This should give customers the confidence they need to know that their site will be up at all times.  The added guarantee of the 5 minute response time is nice because it shows that they are planning for those times when the unexpected happens.

The fact that the company uses RAID 10 configuration for their hard disks is also going to help keep sites up and stable.  Of course, this company designs their own world class data centers with redundant power, network and cooling systems so the facility itself will help to avoid any large scale outages.

Features

Quality Features

OVH has many great features.  Their lowest hosting level is a regular or cloud based VPS solution.  It is priced in line with most companies shared hosting options, but you’ll have the added power of the VPS, which is nice.  The cloud VPS is slightly more expensive, but still a good deal.  There are several options within each category so you can get exactly what you need without paying extra.

They guarantee CPU power, starting with 2 vCores at the entry level and moving up to 8 for the highest level VPS.  You’ll also get guaranteed RAM availability starting with 2 gigs and moving up to 16.  The hard disk space is also very generous ranging from 25 to 200 gigs, all of which are in a RAID 10 configuration for added stability.

One really nice feature is that you can upgrade your hardware specs at any time without having to do any server transfers or things like that.  This helps to keep your website up and running while still giving you plenty of room to grow.

Support

Good Tech Support

Their technical support is on site in their data centers and ready to help you when you need it.  The fact that they have a 5 minute response time for failed hardware is an example of the benefits of this company.  They are also skilled with what they do so they can answer any questions you have or provide help when you need it. They also have a forum and blog to help with ensuring you have the best possible hosting experience.

Summary

Very Nice Hosting Option

This company provides their customers with everything they will need to host any type of site that they want.  There are a lot of different options so you can be sure to get exactly what you need.  Most people are going to be very happy with the level of service they are given with OVH.

Pros:

  • Great data centers
  • 99.99% uptime guarantee (plus 5 minute response time guarantee)
  • Fair prices

Cons:

  • No shared hosting options
  • So many choices may be confusing to customers without hosting experience

OVHcloud Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Personal plan 100 GB Unlimited 5 £4.48 2.8 Details
Professional plan 250 GB Unlimited 10 £8.96 2.8 Details
Performance plan 500 GB Unlimited 500 £15.24 3.4 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
VALUE 40 GB 1 x 2.40GHz 2 GB £4.49 3.2 Details
ESSENTIAL 80 GB 2 x 2.40GHz 4 GB £8.97 3.3 Details
COMFORT 160 GB 4 x 2.40GHz 8 GB £17.94 4.0 Details
ELITE 640 GB 8 x 2.40GHz 31.25 GB £26.91 2.0 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
Rise-1 Unlimited 4 x 3.50GHz 125 GB £55.39 4.3 Details
Rise-2 Unlimited 4 x 4.20GHz 125 GB £59.65 2.9 Details
Rise-3 Unlimited 6 x 3.60GHz 125 GB £80.96 2.0 Details
Rise-4 Unlimited 16 x 2.40GHz 125 GB £153.40 6.4 Details
Rise-5 Unlimited 24 x 3.50GHz 375 GB £157.66 3.1 Details
RISE-APAC Unlimited 4 x 3.90GHz 62.5 GB £42.60 3.1 Details
Rise-APAC-1 Unlimited 4 x 3.90GHz 62.5 GB £46.87 3.1 Details
Rise-APAC-2 Unlimited 4 x 4.50GHz 62.5 GB £55.39 3.1 Details
Rise-GAME-1 Unlimited 6 x 4.40GHz 62.5 GB £59.65 3.1 Details
Rise-GAME-2 Unlimited 8 x 4.50GHz 125 GB £85.22 3.1 Details
Rise-STOR-1 Unlimited 4 x 2.70GHz 15.6 GB £59.65 3.1 Details
Advance-2 Unlimited 8 x 4.60GHz 125 GB £98.00 3.5 Details
Advance STOR-1 Unlimited 6 x 4.20GHz 125 GB £119.31 4.0 Details
Advance-3 Unlimited 12 x 4.80GHz 125 GB £123.57 3.2 Details
Game-1 Unlimited 6 x 4.60GHz 62.5 GB £85.22 3.1 Details
Infra-1 12 TB 4 x 4.00GHz 32 GB £94.82 2.4 Details
Infra-2-LE 1.88 TB 8 x 3.60GHz 32 GB £113.78 2.0 Details
HOST-64H Unlimited 8 x 2.70GHz 62.5 GB £102.26 3.1 Details
Game-2 Unlimited 8 x 4.70GHz 125 GB £127.83 5.9 Details
Advance STOR-2 Unlimited 8 x 4.40GHz 125 GB £170.44 4.8 Details
Advance-4 Unlimited 16 x 3.70GHz 976.6 GB £157.66 4.8 Details
HOST-128H Unlimited 8 x 2.70GHz 125 GB £140.61 2.0 Details
Advance-5 Unlimited 24 x 3.60GHz 976.6 GB £217.32 3.1 Details
Infra-3 12 TB 16 x 3.10GHz 128 GB £208.61 3.1 Details
Infra-4 12 TB 24 x 2.20GHz 96 GB £218.09 3.1 Details
MG-256 Unlimited 20 x 3.00GHz 250 GB £259.93 3.1 Details
Advance-APAC Unlimited 6 x 4.50GHz 125 GB £69.02 3.1 Details
Advance-1 Unlimited 6 x 4.70GHz 125 GB £76.69 3.1 Details
Scale-1 Unlimited 24 x 3.35GHz 976.6 GB £306.80 3.1 Details
Scale-2 Unlimited 32 x 3.30GHz 976.6 GB £363.32 3.1 Details
Scale-3 Unlimited 48 x 3.30GHz 976.6 GB £403.69 3.1 Details
Scale-4 Unlimited 32 x 3.90GHz 750 GB £379.47 3.1 Details
Scale-5 Unlimited 40 x 4.10GHz 1.4 TB £427.92 3.1 Details
Scale-6 Unlimited 48 x 4.00GHz 1.4 TB £460.21 3.1 Details
HGR-SDS-2 Unlimited 24 x 3.35GHz 97.7 GB £565.17 3.1 Details
HGR-SDS-1 Unlimited - 0 B £0.00 3.1 Details
HGR-HCI-4 Unlimited 32 x 3.35GHz 1.91 TB £613.62 3.1 Details
HGR-HCI-1 Unlimited 32 x 3.90GHz 1.4 TB £645.91 3.1 Details
HGR-HCI-5 Unlimited 48 x 3.35GHz 1.91 TB £0.00 3.1 Details
HGR-HCI-2 Unlimited 40 x 4.10GHz 1.4 TB £0.00 3.1 Details
HGR-HCI-6 Unlimited 64 x 3.30GHz 195.3 GB £734.73 3.1 Details
HGR-HCI-3 Unlimited 48 x 4.00GHz 1.4 TB £807.40 3.1 Details
HGR-STOR-1 Unlimited 24 x 3.50GHz 750 GB £847.77 3.1 Details
HGR-AI-1 Unlimited 32 x 3.90GHz 1.4 TB £2,179.98 3.1 Details
Advance-6 Unlimited 24 x 3.60GHz 500 GB £217.32 3.1 Details

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