Uptime & Reliability

Very Stable Hosting

The stability of this company’s hosting does seem quite good.  They don’t seem to have a uptime guarantee that I could find, but their reputation is good for stability.  They even are respected for having fast load times no matter what type of hosting you choose to go with.  It is unlikely that you’ll run into any issues as far as outages or anything like that.

Features

Some Concerns with Features

At first glance there are some concerns with the hosting features they provide.  Most of what you see is fairly standard, but then they have a variety of problems.  First, their entry level shared hosting service is missing a lot of the key features.  They only have 1 gig of space, limited to 1 domain, don’t offer priority support or space on their pro server.  They also don’t provide the LiteSpeed web hosting, which is a nice and fast hosting option. It would really be better if they didn’t offer this level of hosting at all if they can’t provide the quality experience their customers will want.  To make it worse, the price isn’t very low for the entry level hosting so it really isn’t worth it at all.  When you move up to higher hosting options the services do get quite nice and they should be able to handle just about any type of site, save for large enterprise pages.

Support

Quality Tech Support

The support team with Pro ISP is helpful and responds fast.  I didn’t find anyone who was complaining about the service they got from their tech team.  If you run into any type of issue with your hosting, just reach out to them and they will help you get it fixed.

Pricing

Prices are Too High

The prices with this company are too high for just about every hosting service they offer.  First of all, even for their traditional shared hosting they charge $99 for a setup fee.  Very few hosting companies charge setup fees anymore, and when they do it is really only for dedicated servers.  To me, having this fee in place is a deal breaker and I wouldn’t go forward at all if it were for my personal sites. Second, the entry level option is $10 per month for a very limited hosting package.  For a premium (shared) hosting service you have to pay $99.  If you want a VPS the prices start at $104 and go up significantly from there.  No matter how you cut it, their prices are just too high.  There is a 14 day money back guarantee though, so at least you can get the money back if you want.

Summary

Good Hosting – For a Price

The hosting with this company is going to be quite good.  You have to be careful to select the right hosting package since some of them don’t have much to offer, but the quality is there.  If you don’t mind paying extra, this hosting company may be good for you. Pros:

• Good Uptime Reputation
• Growing Company
• Good Quality Hardware

Cons:

• Prices are way to high
• Some limitations on hosting packages are too low