Uptime & Reliability

Redundant Services for Excellent Reliability

Anyone who uses this hosting company can expect an extremely reliable system. They have a 100% network uptime guarantee, which essentially means your service won’t go down due to their network or power equipment. They also do a great job keeping their hardware up to date so the risk of hardware failure remains very low. With technical staff on site at all the datacenters, they can also respond to issues very quickly so they will have problems addressed right away.

Features

Features Focused on Quality

One of the best features about working with this company is that you can have your site hosted in one of 11 different datacenters located throughout Australia. This is a great way to make sure your website is physically located near your target audience. The specific hosting features include colocation options that allow you to place anywhere from a single server up to full racks of devices into their datacenters, 500+ racks, ISO9001:2008 Certification, and more.

Virtual servers are all run on modern servers built for web hosting, which include Xeon E5 processors. You’ll have access to a 1Gbit port to ensure fast response times, and many other excellent benefits. The dedicated servers can be custom built to your exact specifications to ensure you get exactly what you need. You can even choose which datacenter you want it hosted in. The list of features for each type of hosting is just too long to give here, but suffice it to say, they work hard on behalf of their customers to provide best in class hosting features.

Support

Top of the Line Customer Support

The technical support teams do a great job at watching their network and datacenter environments 24/7. When they find issues, they take action to get it fixed before it causes any type of outage or other customer impacting problems. If you need to get in touch with them to talk through an issue, they are available to work with you to help no matter where the issue lays. You can get information from their support center, live chat, blog, or other resources provided on their website.

Pricing

You Get what You Pay For

This is definitely not one of the cheapest hosting providers out there, but it isn’t the most expensive either. They clearly took a lot of time to determine their pricing based on the exact features and equipment used. VPS’s start at about $20 and go up to over $200, with a big range of RAM, CPU Cores, and other features available. The dedicated servers are going to cost anywhere from nearly $300 all the way up to over $1000 per month depending on the specs you need. If you just need colocation services, the prices are based on the type of rack you need, how much space you need, and other things. The price will include the space in the rack, the power, the network connection, datacenter support, and more.

User Friendly

Very Helpful & Focused on Quality User Experience

When browsing through their website you will see that they have everything organized in such a way as to make it very easy to find what you need. Sometimes you need to scroll down several pages to find the prices, which is mildly inconvenient, but beyond that there are no issues. If you need live help, you can get in touch with their service team quickly and easily to get the assistance you need. No matter what it is you need, they will be more than happy to assist to ensure you are happy.

Summary

Australian Hosting For Higher End Sites

Anyone who needs hosting for a higher end web experience in Australia will want to look at this provider. They started off with great services, and have only grown and expanded over the years. The vast majority of customers who have commented on this company have found them to be very good and able to meet all their needs.

Pros:

• Lots of High-End Options
• Very Helpful Support Teams
• 11 Datacenters to Choose From

Cons:

• No Entry Level Hosting