THCServers is a newer company, founded back in 2013. It was founded by a small group of college friends who continue to run the company today. They offer low cost shared hosting, VPS hosting and dedicated servers as well as VPN services and SSL certificates. They operate out of Australia and market themselves as a hosting company “For Geeks, By Geeks.”
While they may market their services toward tech geeks, they do seem to have a good understanding of how to make their services clear to those who are not knowledgeable in this area as well.
Uptime & Reliability
Some Concerns for Reliability
You’ll only get a 99% uptime guarantee with this company, which is significantly lower than the standard 99.9% or 99.99% that most companies offer today. In addition, given the low prices of the shared hosting servers it seems likely that they will be overselling them, at least at the lower level packages. This can result in slow response speeds.
The hardware itself is nice and configured properly to prevent outages so that shouldn’t be a concern. They don’t provide much information about their data centers, which is unfortunate.
I tried to find customer reviews on this company but since it is a fairly new provider there wasn’t much to go on from real customers.
Easy to Understand Feature List
The features with this company are laid out in a very simple to read and understand chart. The shared hosting options have unlimited disk space and bandwidth on each of the three packages. You are limited to 5 or 10 email addresses on the first two, but the third has unlimited. They all include nightly backups and MySql databases as well as unlimited FTP accounts.
When you move to the VPS solutions you’ll have more choices to make, but it is still easy with an interactive buying guide. You slide the bar to the package you want, select whether you want cPanel or no cPanel and it will give you the price. VPS start with 1 CPU and 1 gig of RAM and can go up to 4 CPUs and 5 gigs of RAM.
Their dedicated servers all have SSD for the OS and SATA drives for data, which is a nice way to do it. They have six total options for dedicated servers so you can get exactly what you want. They also have the option for both Intel and AMD based machines, which is a nice option that most companies don’t have.
Easy to Reach Tech Support
The tech support team is there 24/7 and can be reached through email or a ticketing system. They also have a nice knowledge base with a good amount of information in it to get yourself up to speed with their hosting services.
Low Priced Hosting
The prices for all their hosting packages is quite low. Shared hosting starts at just $1.95 per month and tops out at $5.95. This is significantly lower than most other companies would provide for similar service levels. VPS ranges from $14.95 per month all the way up to $95.95 per month depending on the features you require. Finally, the dedicated servers range from $99.95 per month up to $349 depending on what you need. At each level the prices are below what I would expect based on the hardware included.
Nice Hosting with Some Concerns
The hosting with this company is quite good and very affordable. There are come concerns regarding the uptime and reliability, but even that isn’t likely to be a major issue.
Honestly, THC understanding and kindness is in top tier with their outstanding customer service and technical prowess. They won't suspend you even if you have not renewed and emailed them you have little money problem, they will extend your invoice.
Tickets are answered in few minutes and service is non to be compared. I have been with them over five (5) years, one reseller and several individual hosting packages.
Hi, We had more than 30 websites on their servers and each one had a separated host, first of all speed is very low and if your website alexa rank be even upper 1 million the loading is socks. Also they suspend accounts without any rational reason. They accept all small businesses and gambling sites and after they suspend accounts ask about real documents. They consider e-mail marketing (sending email to website members only) as spam and violation. Very impolite staffs. They cut conversation. I give 0/10 DO NOT USE THCSERVERS.
Best bitcoin hosting so far. I can buy the domain name and ssl with bitcoin too. I have unlimited disk space and bandwidth even on the cheapest plan. I've been using the softaculos auto installer which makes scripts installing really easy, like 2 clicks and you're done. Didn't have the need to contact the support yet and I hope I won't have to either, it's been a smooth ride so far. I am happy, keep up the good work guys!
Been with them like forever. Actually, from the beginning of 2015, started with a small geek account, monthly billing and now own a Giant reseller account with 17 websites hosted on it and already paid triennially. Came for the price and stayed for the support. They have helped me setup almost all of my websites, installed scripts for me, SSL certificates, setup cron jobs, cloudflare, etc. I was almost daily on chat with one of the support member, helping me out with all kinds of stuff. I would not be able to get and keep all my 17 clients if it wasn't for their help. I want to thank them and I would gladly recommend their service. As a con, I could really need more disk space as the 50Gb that I have seem to not be enough and I always need to keep an eye on my available disk space and delete the unneeded files.
had a good experience with them, since i left hostgator for horrible support and bad price and service. they help me move my account for free and help me setup my woocomerce shop. i did get block by firewall a few times but contact support and unblock me fast. more than 1 year since am with them and am really happy. i recommend.
Their Support is 10+ . Very good and reliable company.
In my opinion, the support is a key aspect when it comes to use a great hosting service. They need to have lower wait time for support staffs to answer your questions and rectify issues quickly. To me, you need to have indubitable 24/7 support system that includes live chat and THCServers succeeds very well in this area. As first step, I submitted a ticket to the support team asking various questions on the services they provide and they responded back within 10 minutes. In most cases, other companies reply back within a couple of hours.
They were extremely patient and pleasant with me and all of my random questions I asked.
So far, I haven't experienced any downtime with the hosting account. The Control Panel is user-friendly and easy to navigate around. Features, benefits and perks that are very affordable. So, if you're looking for a great hosting service with prestigeous support system and affordable price, looking no further than THCServers. I guarantee you, you won't be upset.
I am with THCServers for over one year and i never encountered any problems with their hosting. When I started with them their support was there to guide me when I needed assistance and their cPanel gives me access to lots of programs that I can install - all programs on 2 3 clicks install ... Thank you guys for the exceptional service !!
This is the best hosting option for our business. Support is outstanding and never had anything to complain about. In fact, the reason we are posting this review is because the support team has been so nice and always helped up - even though not all our problems were hosting related. So, this is our way of saying thank you THCservers.com ! P.S.: we have the lowest hosting package and that is how we found out that we can get great services for less money - our previous hosting company never helped us :(
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