Tuned Hosting User Reviews

Based on 42 user review in 1 language
7.9
Good

Customer score for Tuned Hosting

  • Reliability
    7.3 / 10
  • Pricing
    8.6 / 10
  • User Friendly
    8.1 / 10
  • Support
    7.6 / 10
  • Features
    8.0 / 10

Detailed Scores / Summary

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David Wendt
Australia
  • Reliability10
  • Pricing8
  • User Friendly10
  • Support10
  • Features10
9.6

Quality at last!

Service used: Shared - Starter
So we feel we have finally found a hosting company that is honest reliable and has great support and knowledge. Rick has been a real blessing letting us know everything from common knowledge things right through to some highly technicals things. very confident about having a long relationship.
Robert Githens
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Change My Review

Service used: VPS - VPS-2
I recently (Feb 2018) gave a great review since Tuned Hosting assisted on some very complicated site issues for me. They were all resolved and I received personal assurances from Rick (not through the bulk email, but direct) that ...Read More
Tuned Hosting
We certainly have grown a lot since this time when we had our issues with our underlying network providers, now switch not only to a new company name but also completely new network provider, using UpCloud, for our data centers an...Read More
Allen B
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Tuned Hosting is The WORST HOSTING I Have Ever Encountered

Service used: Shared
I have literally been down more than I have been up with Tuned Hosting. I recently placed a site back on their hosting platform after leaving for another hosting company. I thought after a year they would have better service. I wa...Read More
 
Susan G
Susan G
I'm surprised you can even get a connection to even see that page Allen. Rick was literally sending out emails about an affiliate giving away 30 3 month hosting package coupons trying to get affiliates to buy his $99 coupon deal o...Read More
Tuned Hosting
Sorry we lost you as a client, this situation was caused by our underlying network provider and the illegal actions they took on our account with them.

We have since moved to UpCloud's network, we and our clients couldn't be ha...Read More
Tuned Hosting
Yes, we went through some trials and growth pains dealing with our underlying network providers we used previously who caused us all sorts of downtime issues due to their issues, which then reflected poorly on our services.

We ...Read More
Alfonso Sánchez
Spain
  • Reliability2
  • Pricing6
  • User Friendly6
  • Support2
  • Features6
4.4

The worst support I've ever known

Service used: Shared - Enterprise
The service is continously down. This week 2 times in four days. At his moment the service is down and support does not give any answer to tickets
Tuned Hosting
I know we had issues in the past, those issues are so very far behind us.

I thank you for your continued patronage, we hope you are enjoying the new cloud hosting network we have your account on with its 100% uptime and amazin...Read More
ENRIQUE ARREOLA C.
Mexico
  • Reliability2
  • Pricing8
  • User Friendly6
  • Support2
  • Features6
4.8

What Happened to Tuned Hosting.... : C

Service used: Resellers
It's been a fail after a fail....downtime its happening too often :C ...the sad part is that I can't afford to stay away from their service right now *purchased 2 years into the service...so not sure what to do.....they have inves...Read More
 
 
Penny
Penny
Very disappointed in this hosting. Sites has been down (AGAIN) for almost 24 hrs and now you can't even access cpanel! I really had high hopes that they would get it together and these constant everyday downtime issues would be re...Read More
Tuned Hosting
Penny,

I know we had issues in the past, I trust you are enjoying our new amazing data centers for our cloud hosting and all the performance you get now, along with the 100% uptime. ;)

We would love to hear from you!
Mega Tjandra
Indonesia
  • Reliability2
  • Pricing4
  • User Friendly2
  • Support2
  • Features2
2.4

your team has NO attention to the support services.

Service used: Shared
Dear Sir,

I am very disappointed knowing your team has NO attention to the support services.
I already messaged you many times everyday for a week but NO respond.
It shows your team has NO responsibility.
I already copy and ...Read More
Tuned Hosting
This user's account was terminated for violating our TOS, this review is just part of their smear campaign against us.

We are still waiting for your American legal team to 'sue' us, but scammers don't have legal teams, do they?
Pinaksh Global
India
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Un Tuned bad experience

Service used: Shared
Wasted my 156 $ (USD) in buying this hosting and moved almost all sites from there on another hosting provider. Worst support and daily you need to raise a ticket for n number of issues and your complaint may be closed in one month or so no surety of getting closed as well.
Tuned Hosting
Pinaksh,

I know we had some issues in the past with your account, hence this review.

I trust that you are happy with the new network and our amazing performance and 100% uptime services now, we are pleased to still be your webhost and would love to have an updated review from you.
Vic Cherikoff
Australia
  • Reliability2
  • Pricing10
  • User Friendly2
  • Support2
  • Features2
3.6

Still struggling with Tuned Un-hosted

Service used: VPS
Moved from BlueHost
What a rubbish company! Do not even consider them for anything other than your Grandma's website. It is down 30% of the time and not working well the rest of the time. No emails for 12 hours is the norm for them. Move on.
Robert G
Robert G
Vic...have you received any responses from Tuned Hosting for the past couple of weeks? I am not receiving any responses to emails, tickets and Facebook. Wondering if anyone else if having this issue. Thanks.
Vic
Vic
Hi Robert,
Essentially nothing. I saw their notification as to moving from the Google platform that keeps getting DOS attacked from hackers. But no attention to any of my open tickets.
I'll stick with TH for a little longer but coming up to the limit of what makes sense from a business standpoint.
Robert G
Robert G
Vic...thanks so much for the response...

Vic, I see you also have open tickets. Let me know if you receive a response from a tech (not the auto-generated response). I have 7 outstanding tickets and with a couple actually begg...Read More
Robert Githens
Robert Githens
I have just been informed that there was a personal medical issue and a technical issue and for those reasons, tickets and emails were not being answered. I did advise it would be a good idea to have a process in place in case of an unforeseen issue happening so the issue can still be resolved.
Tuned Hosting
Vic,

I know we had issues in the past, I hope that you are really enjoying our new cloud network and the 100% uptime and ultra high performance of our services now.

We would love to hear how you think we are doing now!

Th...Read More
Vic Cherikoff
Australia
  • Reliability2
  • Pricing10
  • User Friendly6
  • Support4
  • Features4
5.2

Forget Tuned Hosting or is that Tuned Nothing?

Service used: VPS
Moved from BlueHost
I moved across from BlueHost because of cost but learned that you get what you pay for. Tuned Hosting is rubbish. It is always down. I have customers complaining they can buy from my store (at least they ring us) but emails are do...Read More
Tuned Hosting
Vic,

Replied to other review you left, hopefully we have earned a better review now with our 100% uptime cloud hosting and blazing performance of our network and upgraded support.

We love our clients, even those who complain...Read More
Vic Cherikoff
Vic Cherikoff
Hi TH,

I will give TH another go this year and provide a review when I have the results. Thanks for your email prompting me to change my previous comments. I want to be fair too.

Cheers,
Vic
eagle flux
Malaysia
  • Reliability2
  • Pricing8
  • User Friendly6
  • Support6
  • Features4
5.2

This hosting sucked!

Service used: Shared
In one week there are several downtime.Really really bad. Host on Google Cloud Platform (GCP) but there is downtime? What a funny thing. Lost a lot of money from my paid marketing campaign due to this suck. Bad experience
Tuned Hosting
Sorry you had issues with us in the past, we are completely different company now with our new network, UpCloud, moving away from Google Cloud Platform.

Yes, GPC caused downtime for us, when we had to rebuild your server node d...Read More

Typical Tuned Hosting Prices

Service Monthly Price Range
Shared Hosting £5.29 - £15.13 3 plans
VPS £14.38 - £74.91 4 plans
Cloud Hosting £5.29 - £15.13 3 plans
Resellers £3.78 - £60.53 5 plans
The Services & Prices are taken from tunedhosting.com

Tuned Hosting Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Unlimited Unlimited £5.29 9.6
Unlimited Unlimited £9.83 7.9
Unlimited Unlimited £15.13 4.4

VPS Hosting Plans

Plan Name Space RAM OS Price Score
100 GB 2 GB £14.38 2.0
200 GB 4 GB £29.51 7.9
300 GB 8 GB £59.77 7.9
500 GB 16 GB £74.91 7.9

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
Unlimited 100 GB Unlimited £5.29 7.9
Unlimited 100 GB Unlimited £9.83 7.9
Unlimited 100 GB Unlimited £15.13 7.9

Resellers Plans

Plan Name Space Bandwidth Price Score
RH 1 10 GB Unlimited £3.78 7.9
RH 2 20 GB Unlimited £7.57 7.9
RH 3 40 GB Unlimited £15.13 7.9
RH 4 80 GB Unlimited £30.27 7.9
RH 5 160 GB Unlimited £60.53 7.9
A Free Domain is included when purchasing any hosting service from Tuned Hosting
Submit a Tuned Hosting Coupon

A few words from Tuned Hosting

Tuned Hosting provides Shared Cloud and Reseller hosting built on an amazing cloud infrastructure that provides enterprise performance at highly competitive prices and with more resources, RAM and CPU cores than our direct competitors, at a price you will LOVE!

Our ability to pick and choose the data centers we work with allows us to build our shared and reseller hosting on the World's most advanced data center networks, with amazing machine specs and network performance of 10Gbps ports and best of class fiber network, etc., you can't go wrong with either using our shared hosting or marketing our shared hosting and white labeling it under your own brand as a reseller with us.

All of our hosting packages come packed with performance and value:

Up to 8 CPU cores and 32GB of RAM for your shared hosting or for any package you want to create as a reseller with us, compare that to the competition and we CRUSH them, which means you will be able to CRUSH your competitors when your clients try to shop you for features versus price!

90 Days of FULL account backups and file level restores on all TUNEDCLOUD Shared and TUNEDCLOUD Reseller hosting packages at no additional cost.

Highly advanced web-stack for Apache/NGINX, with multiple versions of PHP per domain, sub-domain or even sub-folder app installations! Plus, you can run Ruby and HHVM!

Our advanced web-stack comes with Redis, Memcached and OPCache for performance built right in, specifically designed for popular applications like WordPress, Drupal, etc., all with Full page in memory cache available!

If you need support, we have a full 27+ person team of Level 1-3 techs to support your daily needs and even level 4 and 5 system admins when you need them. Our average support ticket is under 30 minutes to be answered and our staff is incredibly knowledgeable and will get the job done right the first time if you should have any issues.

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