The first and obvious thing we need to learn from 2020Media is the fact that they operate for site owners based in the UK or at least have an audience that targets the UK. Due to the fact they have limited their outreach, it has meant that 2020Media have been able to really fine-tune what they offer to customers.
You will find a good range of features, hosting plans and additional services such as domain registration. 2020Media provide a free installation on all packages and offer a 30-day money back guarantee.
Let’s check it out.
Network Infrastructure That is Virtually Next Door
As 2020Media are all based in the UK, nothing is outsourced which means important assets are close to the company (ie servers and networks). The only reason you would choose 2020 is if you live in the UK or if your audience is primarily British, so what you get here is a faster response through a UK network.
What this means for you is that everything is within an arm’s reach for the tech guys, so you can sleep at night knowing that reliability is of the highest order.
Everything you Need in a Host Provider
As expected 2020 Media offer a good range of hosting packages from CMS systems such as Drupal and WordPress, through to eCommerce packages and Add Ons.
Your general PHP hosting plan offers a great range of features which include security features such as Anti-Spam and anti-Virus, through to the likes of Webstats so you can keep track on how well your site is performing and to measure visitor patterns. Dependent upon which package you select you can get anything from 2GB bandwidth and 60mb storage up to 50GB bandwidth and 1GB storage.
You will also get PHPMyAdmin, databases, CPanel and an SEO control panel to help you optimize your site ready for search engines such as Google. With each hosting plan you get free installation, and the servers are all UK hosted.
UK Based Support Operatives
The 2020 staff are all based in the UK, which is a point they really try to drive home on the site. You will see this as an on-going theme across all areas of the site, such as UK servers, UK billing and UK networks.
Therefore if you are based in the UK or need a site based in the UK they are a perfect fit. The support staff are available 24 hours a day, 365 days of the year which is a confidence boosting stat. What is even better is that you can contact them on telephone, web and through email 365 days a year.
Unfortunately they don’t offer a live chat, which seems to be an increasingly popular and quick way of resolving a query. However they do offer social media, and a call back request feature on the site which are very helpful.
- 24/7 support
- UK Based
- Friendly agents
- Social Media
- Call Back Service
- No Live Chat
- Only UK Support
- No Ticket System
Good Starter Prices, Expensive Upper-Teir Plans
You will be quite surprised at the pricing structure at 2020 Media as the basic packages are prices really well when you consider the Light User hosting plan comes in at £49.99 per year, which is just over £4 per month. The next tier up does get a little more expensive at £9.99 per month and if you are looking for a reseller plan then expect to pay £50 per month.
The additional CRM services start at £27.50 per month and climb to £120 per month for a dedicated server, but CMS systems are free of charge, which is a nice touch.
Like so many good companies offer, 2020 also give you a 30 day money back guarantee if you are not happy.
A Dedicated UK Hosting Provider That Has it All
Whilst many hosting companies offer a broad spectrum of servers and support centres across the World, 2020Media have decided to focus in on the UK and keep all of its assets within the border of the UK. The idea is to provide UK based sites and webmasters the opportunity to run a fast website with UK call agents on hand for any questions.
If your audience isn’t primarily aimed at the UK or if you aren’t based in the UK then this hosting provider may not be right for you, as they are focusing their attentions towards a select group rather than outsourcing or growing outside the UK.
Overall what they offer is minimal but they really have perfected each part of their service in order to give UK based sites and owners the best service possible, which they have done well.
- UK Hosting, Servers and Network
- Competitive Prices
- Decent Server Specs and Storage
- Reliable servers that are locally based
- Plenty of hosting packages to select from
- Money-back guarantee
- UK Only Focused
- Expensive upper-tier prices
- Missing useful support features like live chat