2.9
DECENT
  • User Friendly
    2.9
  • Support
    2.8
  • Features
    2.9
  • Reliability
    2.8
  • Pricing
    3.0
Write Review Visit Bluehost

Bluehost Review - Expert and User Insights by Paid Customers

Pricing Range

Shared Hosting £0.00 - £11.25
VPS £16.12 - £48.38
Dedicated Server £64.51 - £96.77
Website Builder £2.38 - £8.02

Availability

99.9% Uptime

Data Centers

Dr. Charles Ogutu

Pinned Review

Dr. Charles Ogutu,
5.0
Carl was the best at serving me today after 2 other reps failed to resolve my issue. You need to give him a rise. Also he is the best because technically he is very knowlegeable.
Michelle Williams
Michelle Williams from United States,

Excellent Customer Service!

3.8
I spoke with Winn, a Blue Host agent today 01/21/23 and he was EXCELLENT! Extremely knowledgeable, and patient and I genuinely got a sense that he wanted to help resolve my issue. I was so impressed that I asked if I could commen...Read Mored him to a supervisor/manager because I wanted to let them know that he is a rare gem, a rare commodity in this day and age. Thank you Winn for restoring my faith a little in US companies, most of them are very poorly managed and they usually don't give a damn! You are a treasure and I really hope your company values you enough to pay you a decent salary.Less
Taylor Rogers
Taylor Rogers from Austria,

Good service!

5.0
I requested consultation, they attempted to call me several times but I never answered(totally my fault) but they definitely did try to reach me. Time differences just always had the calls coming in in the middle of the night for me. I figured out what I had needed. Thank you
Rick Byers
Rick Byers from United States,

Quick and Easy. Lots of support

5.0
My transition to Bluehost could not have been easier. I did read and watch a lot of support and how-to guides. I had one problem (my fault) as I left an outdated plugin active which caused a problem. One chat to support, offending plug-in handled, everything back up.
Mary E Hart
Mary E Hart from United States,

Excellent Customer Service

5.0
January 12, 2023: Disaster. My website builder stopped working, on the day before, hours before, I came to a satisfied product. I panicked; I didn't know what to do; So I slept on it.
Cut to the next morning. Stricken with worry,...Read More I was paralyzed with what to do. After some research and trying some things myself, I came to the conclusion, that I...needed help.
And I found Swathi.
And in a matter of minutes, Swathi understood my plight and knew how to solve my problem and did so. I am thankful to Swathi. I will tell stories of Swathi to my children, and my children's children for helping me this day.
Sincerely yours,
Mary Hart
Founder Nature's Ale LLC
Less
Robert Taylor
Robert Taylor from United States,

Good Experience changing

5.0
I had to change my hosting service when my previous provider made my site unusable through several migrations in a month. It was easy to get changed and it is much cheaper as well. Thanks.
Fredy Hernandez
Fredy Hernandez from Colombia,

No access to my server because bluehost fails for days

2.4
If you purchase bluehost you will face the following errors when accessing your host

ERROR - An error has occurred while communicating with your server. Please wait a few moments and try again. If the error persists, please con...Read Moretact Technical Support.

ERROR - To avoid potential problems, certain operations or information may be unavailable while a known server issue is investigated and resolved. Please wait a few minutes and try again. We apologize for any inconvenience this may cause. If this problem persists, please contact Customer Support.


Support will tell you the following

Thank you for being on hold. I have checked your account and it is confirmed that the server on which your account is hosted is currently having performance issues. Our admins are working on reducing the server load and getting the server back to full functionality. It may take a while to get this resolved.

day 7 waiting for a solution with the sites failing
Less

Expert Review

Bruno Mirchevski
Bruno Mirchevski
Hosting Expert

Every hosting newbie and expert knows BlueHost… so it makes sense I made a straight talking review to help you decide if it’s the one for you. My personal website itself is hosted on BlueHost and they’re one of three hosts recommended directly by WordPress (incredible bragging rights). In the rest of this piece, I’ll share my thoughts on the host’s pricing plans, support, user friendliness, and overall features… and why I’d recommend them to you. Let’s dive in!

BlueHost Review

BlueHost was founded just shy of two decades ago in 2003 and is now a reputable hosting giant serving over 2 million domains worldwide. BlueHost claims they’re ‘committed to WordPress’ and their native software is open-source to help their community thrive.

BlueHost offers shared, VPS, and dedicated hosting… plus a suite of plans dedicated to WordPress and WordPress-native apps (WooCommerce etc). BlueHost also offers third-party reseller plans. BlueHost is popular for their versatile plans and ease-of-use and that’s why I decided to review them.

BlueHost has an A+ rating on BBB and an overall rating of 4.0/5 on Trustpilot compiled from over 5,100 reviews.

Pros and Cons

Pros

  • Versatile hosting plans
  • Awesome value for money
  • Free SSL and domain (every plan)
  • Recommended by WordPress for WordPress
  • Very easy to use
  • Open source software

Cons

  • Auto backups are not available on every plan
  • Not the cheapest plans on the market

Pros and Cons

BlueHost has everything you’ll need for your website, especially WordPress!

Ready to give your brand an online presence or migrate from your old host? Check out BlueHost today.

Visit Bluehost

 

Rating Breakdown

There are many hosts on the market. How to effectively compare and rate them? Our experts at HostAdvice create a standardized hosting rating methodology that helps us compare each host based on a number of factors and give them relevant scores.

With these, you’ll be able to see real numbers that give you an idea on each host’s quality and can decide which is better for your website.

ParameterScoreWhy we gave this score
PRICES8.0BlueHost has fair pricing plans but they’re not the cheapest. I gave them an 8.0 because while their packages are great, many other hosts offer more affordable plans.
FEATURES8.7Excellent features overall – a free domain & SSL, SSD, free CDN, etc. However, I gave them an 8.7 because BlueHost only offers free migrations for WordPress.
PERFORMANCE 9.0300 ms average response time, 99.9% uptime guarantee, high-performance SSD, etc. However, I give them a 9.0 because some hosts are even faster.
USER-FRIENDLINESS9.5Auto WordPress and popular app installs, a modern cPanel, and the BlueHost builder take the hassle out of managing your website and getting it up and running. However, I gave them a 9.5 because other hosts are now offering custom panels for even more ease of use.
SUPPORT8.5BlueHost offers 24/7 support through vast knowledgebase, live chat, phone, and socials. However, I’d give them 8.5 because it took a while for the agent to join the live chat.

 

BlueHost Prices & Plans – 2023

BlueHost offers shared hosting, dedicated hosting, VPS, and WordPress-heavy plans. On every plan, you get a 30-day money-back guarantee on every plan (minus domain names) and their plans are changed on at least 12-month durations and also 36-month durations.

BlueHost accepts different payment methods depending on your locations – but mainly via a credit card or Paypal.

Wondering what plan to choose? We’ll now see the different plans offered by BlueHost, their pricing, and who they’re best suited to:

Shared Hosting

Charged for 12 months

Plan nameSpaceBandwidthPanelNumber of sitesPrice
BASIC10 GBUnlimitedcPanel1$2.95
PLUS20 GBUnlimitedcPanelUnlimited$5.45
CHOICE PLUS40 GBUnlimitedcPanelUnlimited$5.45
PRO100 GBUnlimitedcPanelUnlimited$13.95

Charged for 36 months

Plan nameSpaceBandwidthPanelNumber of sitesPrice
BASIC10 GBUnlimitedcPanel1$4.95
PLUS20 GBUnlimitedcPanelUnlimited$7.45
CHOICE PLUS40 GBUnlimitedcPanelUnlimited$7.45
PRO100 GBUnlimitedcPanelUnlimited$18.95

BlueHost’s Choice Plus is their recommended shared hosting plan as on top of the basic shared features, you get free domain privacy, free backups for 1 year, and other pro tools like updates, plugins, client invoicing etc. at $5.45/month (charged for 12 months at once).

Tip: BlueHost’s shared hosting plans are best for small and new websites with small data or don’t get a lot of traffic. Think – portfolio websites, single landing pages, etc. Most websites start out with shared hosting plans.

VPS Hosting

Plan nameSpaceBandwidthPanelNumber of sitesPrice
STANDARD30 GB1 TBcPanelUnlimited$19.99
ENHANCED60 GB2 TBcPanelUnlimited$29.99
ULTIMATE120 GB3 TBcPanelUnlimited$59.99

BlueHost’s ENHANCED VPS plan gives you double the resources on their basic VPS – storage, RAM, bandwidth. You also get 25 extra cPanel accounts and 2 dedicated IPs.

Tips: BlueHost’s VPS plans are best for businesses that need more resources and scalability as their websites grow in traffic and data demand. Ecommerce businesses, edu websites, big blogs, are some kinds of websites that thrive with VPS plans.

Dedicated Hosting

Plan nameSpaceBandwidthPanelNumber of sitesPrice
STANDARD1 TB5 TBcPanelUnlimited$79.99
ENHANCED2 TB10 TBcPanelUnlimited$99.99
ULTIMATE2 TB15 TBcPanelUnlimited$119.99

BlueHost’s ENHANCED (mid-level) dedicated hosting plan is their recommended and gives more CPU power, a bigger cache, bigger RAM, twice the storage, and double the bandwidth on their basic dedicated plan.

Tip: BlueHost’s dedicated plans are best suited to large enterprises and businesses that handle a lot of sensitive data and give exclusive access to a whole server. Have your own dedicated IT team with experience managing servers, these plans are best for you.

WordPress Hosting

Regular WordPress

Charged for 12 months

Plan nameSpaceBandwidthPanelNumber of sitesPrice
BASIC10 GBUnlimitedcPanel1$2.95
PLUS20 GBUnlimitedcPanelUnlimited$5.45
CHOICE PLUS40 GBUnlimitedcPanelUnlimited$5.45
PRO100 GBUnlimitedcPanelUnlimited$13.95

Charged for 36 months

Plan nameSpaceBandwidthPanelNumber of sitesPrice
BASIC10 GBUnlimitedcPanel1$4.95
PLUS20 GBUnlimitedcPanelUnlimited$7.45
CHOICE PLUS40 GBUnlimitedcPanelUnlimited$7.45
PRO100 GBUnlimitedcPanelUnlimited$18.95

BlueHost’s regular WordPress hosting plans are priced exactly the same and feature the same resources as their shared hosting plans. You also get 12-month and 36-month billing periods.

Tip: These WordPress plans are best suited for websites built on WordPress. Want to host your WordPress on BlueHost, you’ll have WordPress acceleration features right out-of-the-box.

WP Pro

Plan nameSpaceBandwidthPanelNumber of sitesPrice
BUILDN/AN/AcPanelUnlimited$19.95
GROWN/AN/AcPanelUnlimited$29.95
SCALEN/AN/AcPanelUnlimited$49.95

BlueHost’s WP Pro GROW plan is the recommended as it features everything you get in BUILD plus business review tools, JetPack ads, video compression, and BlueSky ticket support.

Tip: BlueHost’s WP Pro (WordPress Pro) plans are basically WordPress plans on steroids especially focused on businesses. You get a full suite of marketing tools, SEO tools, 100+ themes, malware protection, extra support, JetPack ads, etc. If you don’t want to just build a WordPress website but also need marketing tools to grow, these plans are for you.

Reseller Hosting

BlueHost doesn’t offer reseller plans directly, but rather, recommends ResellerClub as your best reseller provider.

 

BlueHost Features

Key features

  • Shared; VPS; dedicated; WordPress hosting
  • Automatic WordPress installs
  • Free domains and SSL certificate
  • Free CDN
  • 24/7 support

Of all BlueHost’s key features and out-of-the-box goodies, I’d say their most unique offering and package are their WP Pro plans – WordPress plus marketing tools.

BlueHost is now not only offering WordPress plans, but all the analytics and other marketing shenanigans to help you monitor and scale your business and campaigns, You get SEO tools, marketing tools, client management software, ads compatibility, and an all-in-one marketing center and dashboard.

Final: BlueHost review

 

Performance

The next factor we’ll consider to rate BlueHost is its performance… based on a number of important metrics namely – speed, uptime, and average website loading time.

The host’s server speed (time to first byte or TTFB) shows how quickly their servers can send the first byte of data to a user visiting your website. Also, a host’s uptime or online time, is how reliably their servers can stay online and keep your website ‘live’.

Then summing both factors, your website’s average load time is how long it takes for a web page to be fully loaded and functional (clickable) after a user clicks on it.

What do these metrics mean for you? The quicker the load time i.e server speed, the quicker your website pages will become available. I.e: increased retention rates, more time spent per session, and better search engine rankings for you.

Like most hosts on the market, BlueHost promises a 99.9% uptime guarantee. To measure the host’s performance metrics, I used GTMetrix to test the performance of corporatelaw.jdsupra.com – a website hosted on BlueHost.

These were the results:

The website had a super impressive TTFB of 150 ms but a fair fully loaded time of 2.0s. They also had an excellent overall performance of 94%:

Final: BlueHost review

 

Level Of Support

BlueHost offers 24/7 support via phone, live chat, and a vast knowledgebase.

Phone Support

You can call BlueHost’s sales, support, and international lines for any help you may need. Phone support is especially great if you need answers to urgent questions or solutions to urgent problems.

Final: BlueHost review

Note that these phone numbers, however, may not be available depending on your region.

Live Chat

The website owner’s support portal of choice – live chat. BlueHost offers live chat support powered by a bot. I tested out their live chat and had to answer a few screening questions before being redirected to a live agent.

Final: BlueHost review

It took a while ( a little disappointing) but the agent eventually joined and I was able to ask questions and get detailed answers in time. They were super courteous and well-knowledgeable.

Knowledgebase

Don’t want to wait in queues and can figure things out on your own? BlueHost’s knowledgebase powered by a search engine has answers to nearly every question you’ll ask:

Final: BlueHost review

 

User-Friendliness – Ease of use

Registration

Registering and signing up on BlueHost is incredibly easy. To register on BlueHost and have a functioning hosting account, you’ll have to buy one of their hosting plans.

You can go straight to the host’s WordPress plans from their homepage and by clicking the “Get Started” button:

Final: BlueHost review

After choosing a plan, you’ll be redirected to the domain page where you can choose to register a new domain with the host or use a domain you currently own… or proceed without a domain.

Next, fill in your info and personal details:

Final: BlueHost review

On this page, you can also decide if you want any package extras like Yoast, CodeGuard, and SiteLock. Once confirmed, fill in your payment details and click “Submit”. And voila. You now have your account.

After choosing a username (domain tied to your plan) and password, you’ll be able to login to BlueHost’s super-intuitive dashboard:

Final: BlueHost review

From here, you’ll be able to manage your domains, active websites, login to WordPress directly, and your cPanel in ‘Advanced’.

BlueHost Control Panel

BlueHost features a modern, updated version of the traditional cPanel control panel allowing you manage all your hosting and website backend from a single dashboard:

Final: BlueHost review

To login to your cPanel, simply click “Advanced” and you’ll be prompted to input your details. It’s smooth sailing from there on. BlueHost’s cPanel is clean, intuitive, and feature-packed to give you control over everything that matters for your website.

Installing WordPress on BlueHost

This is where it gets super-sweet. On BlueHost’s plans (especially their shared and WordPress), once you checkout, WordPress is automatically installed. In fact, BlueHost’s website builder has been designed specifically for creating WordPress websites.

Final: BlueHost review

Your WordPress is also updated automatically. So no need to worry about installing the right and most updated form of WordPress for your website. BlueHost does it all for you!

Add an email account on BlueHost

It gets a little head-scratchy here but follow me.

BlueHost offers two kinds of user interfaces – Bluerock and Legacy. The one I showed above is the Bluerock with the navigation options arranged vertically and on the left and is likely what you’ll see.

You can use the Emails & Office button or create an email using cPanel.

Using the Emails & Office

Using Emails & Office on the left nav bar (only for Bluerock), you can purchase an email plan or click manage if you have emails included in your plan.

Then click ‘Create’.

Using cPanel

Login to cPanel and click ‘Email accounts’. Click ‘Create’.

Both methods should open a similar prompt with input fields where you’ll be asked to choose the domain you want the email assigned to, email address (username), password (you can generate this), and then optionally set an email quota:

Final: BlueHost review

Once you’re done, click ‘Create’. To see your emails, head back to ‘Email & Office’ or ‘Email accounts’ and you can make changes and manage them from there.

 

Conclusion: Do We Recommend BlueHost?

It’s an easy YES. BlueHost is an incredible web hosting provider especially if you own a WordPress. Their plans are reasonably priced and their performance justifies it. BlueHost also has an easy-to-understand suite of packages and even a hosting newbie will have no problem using the platform.

Their WP Pro plans show their commitment to WordPress and it’s no wonder they are the No. 1 WordPress recommended host and have been for a really long time.

The only thing other hosts may have against BlueHost is that they are one of the daughter brands of Endurance International Group (EIG), a hosting giant with dozens of other hosting acquisitions. But they still shine through.

FAQ

Is Bluehost a safe host?

Yes, Bluehost is safe and secure. They are one of the biggest hosting businesses, with many resources dedicated to auditing and managing security at scale. They also provide various customized security solutions (such as SSLs) for hosted websites.

What kind of assistance do you receive?

Bluehost offers assistance via live chat, toll-free phone calls, and email. These services are available 24/7. They only offer customer care in English; therefore, you should find another host if you prefer another language.

What are the locations of Bluehost's servers?

Accordingly, Bluehost data centers are located in Provo, Utah, and Houston, Texas.

What is the best Bluehost package for WordPress?

Bluehost has three WordPress plans to choose from. The most cost-effective WordPress shared hosting plan is the standard plan. For the most part, this will suffice. They offer WP Pro, managed WordPress hosting perfect for more demanding users.

Is Bluehost able to handle a lot of traffic?

Their shared hosting package managed 100 virtual users without slowing or stopping in our test. These solutions can deal with both planned and unanticipated traffic spikes. However, they have a limited amount of server resources. You’ll have to expand your hosting subscription if you predict significant traffic.

Is it possible to cancel your Bluehost account at any time?

Yes, however, the amount you’ll be reimbursed is contingent on how long you’ve been a customer. Most plans come with a 30-day money-back guarantee, which is plenty of time to see if Bluehost is right for you. If you decide to cancel Bluehost after that, you’ll get a prorated refund for the remaining time on your contract.

What kind of support does BlueHost offer?

Bluehost offers 24/7 via live chat, phone calls, and a support email. The bulk of their customers are English speakers so you may want to opt for their other variants if you want another language. There is BlueHost India and BlueHost China.

What is the best Bluehost package for WordPress?

BlueHost offers its basic WordPress plans and its BASIC plan is great for most entry-level websites. However, if you want more features for full-blown business operations, the WP Pro may be better suited for you.

Is BlueHost good for beginners?

Yes. BlueHost provides an incredibly intuitive and beginner-friendly experience on its hosting plans and services. The UI is clean and easy to understand.

What is BlueHost’s review on Trustpilot?

BlueHost has currently being reviewed by over 5,100 people and Trustpilot and has an overall score of 4.0

Bluehost Prices, Plans & Features - 2023

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Basic 10 GB Unlimited cPanel 1 £2.38 2.5 Details
Plus 20 GB Unlimited cPanel Unlimited £4.40 2.9 Details
Choice Plus 40 GB Unlimited cPanel Unlimited £4.40 2.6 Details
Pro 100 GB Unlimited cPanel Unlimited £11.25 3.0 Details
Free trail Unlimited Unlimited cPanel Unlimited £0.00 2.9 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
Standard 30 GB 2 cores 2 GB £16.12 2.7 Details
Enhanced 60 GB 2 cores 4 GB £24.19 2.2 Details
Ultimate 120 GB 4 cores 8 GB £48.38 1.7 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
Standard 512 GB 4 x 2.30GHz 4 GB £64.51 3.9 Details
Enhanced 1 TB 4 x 2.50GHz 8 GB £80.64 3.0 Details
Premium 1 TB 4 x 3.30GHz 16 GB £96.77 2.5 Details

Website Builder Plans

Plan Name Space Bandwidth Features Price Score
BASIC 10 GB
10 GB SSD Storage
Free CDN
1 Website
Free Domain 1st Year
Custom WP Themes
Free SSL - 1st Year
Malware Scanning
£2.38 4.7 Details
CHOICE PLUS 40 GB
40 GB SSD Storage
Free CDN
Unlimited Websites
Free Domain 1st Year
Custom WP Themes
Free SSL
Daily Website Back Up 1st Year
Domain Privacy
Yoast SEO Free
£4.40 3.3 Details
ONLINE STORE 100 GB
100 GB SSD Storage
Free CDN
1 Website
Free Domain 1st Year
Custom WP Themes
Exclusive Store Theme
Store Analytics
Free SSL
Daily Website Back Up
Domain Privacy
Yoast SEO Free
Unlimited Products
Secure Online Payments
Bookings & Appointments
Shipping Labels
Product Search & Filtering
Gift Cards
Wishlist
Customer Account Creation
£8.02 5.0 Details

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