Last Update | January 2022
Monthly Update - January 2022
|Hosting Plans||Shared Web Hosting, Cloud Hosting, WordPress Hosting, cPanel Hosting, VPS Hosting, Minecraft Hosting, CyberPanel VPS Hosting, Web Hosting for Agencies|
|Top Features||99.99% Uptime; Automated Backups; WordPress Acceleration; Unlimited Bandwidth, Subdomains, Disk Storage and Email Accounts; Drag-and-Drop Website Builder; 24/7/365 Customer Support; 30-Day Money-Back Guarantee|
|Customer Support||Live Chat; Email Support; Knowledge Base; Tutorials; Blog; Hostinger Academy|
During January, Hostinger:
- Had 8 incidents, including network maintenance, VPS API maintenance, degraded server SG-352 performance, hPanel internal email service maintenance, issues with Billing infrastructure, hPanel accessibility issues, and Cloudflare connectivity issues.
- Offers a 10% student discount.
When choosing the best hosting provider for your individual or business needs, you have to factor in many aspects. And as odd as it sounds, your personality also plays a role in the process.
As time went by, web hosting providers invested in better technologies, continually upgrading their offers. A low price is no longer an indicator of poor performance. It’s quite the contrary. Some of the cheapest plans can sometimes deliver you the best available customer experience.
Wait, wait; don’t believe my thesis just YET. For convenience, we’ll test my statement out. Today, I am here to introduce Hostinger - one of the cheapest yet most superior available web hosting solutions on the market! I will not lie; Hostiger genuinely piqued my curiosity, so I’ll take the time to review each aspect of its operation and report straight to you (you know that, as always, I’ll maintain my objectivity)!
Getting Started with Hostinger
Well, well, if not greeted by a sweet offer. At the time of my purchase, I stumbled upon no less but Black Friday sales - offering up to 80% off on web hosting deals, along with several freebies.
What amazes me about Hostinger is its incredible ease of use. Its website is self-explanatory and well-organized. You can immediately find languages in the top left corner for instant convenience as soon as you enter it.
Anyways, I’ll stick to English for universality.
Continuing to the Main Menu - you can find Hosting, Email, Domain, Pricing, Log In, and Cart.
Hostinger has a broad offer, serving the needs of different niches and customers. Within Hosting, you can choose from Shared Web Hosting, Cloud Hosting, WordPress Hosting, cPanel Hosting, VPS Hosting, Minecraft Hosting, CyberPanel VPS Hosting, and Web Hosting for Agencies.
Still, that’s not the end of Hostinger’s offer - but the sole beginning. You can also purchase Google Workspace Email Hosting, Titan Email Hosting, Domain Checker, WHOIS Database, and Domain Transfer.
Next, the Pricing tab summarizes all offers for easier decision-making. First, you get to select the type of hosting you need. Then, you can scroll a bit down and compare all plans with their respective features.
See, when we discuss Hostinger, “the elephant in the room” is that Hostinger is one of the cheapest options out there. Not many other companies on the market, especially top-of-the-line ones, come even close to having such an affordable price tag for web hosting.
Now, think about it. What are you looking for: fast speeds, high processing power, unmetered bandwidth, or a large amount of RAM?
As a beginner, you probably are not quite sure how much of these variables you might need, so the obvious decision in this case to make would be to start with the cheapest plan and work your way up if you ever need to make an upgrade.
With that out of the way, let’s dig deep inside the world of Hostinger. I will guide you in the process, meaning I’ll also get the cheapest available plan for testing purposes. Getting a shared hosting plan allows me to check what the provider has to offer at a minimum. And from the starting point - things can only improve!
Hostinger offers three Shared Hosting plans: Single Shared Hosting, Premium Shared Hosting, and Business Shared Hosting.
With the cheapest offer, you can get access to one website, 30 GB SSD, 100 GB bandwidth, 10,000 monthly visits, two databases, and one email account. Hostinger offers a free SSL in all its plans, which is pretty great. Furthermore, you can benefit from WordPress Acceleration and Managed WordPress. However, the free domain and Google Ads credit are excluded from this plan.
If this is not sufficient, you can upgrade up to 100 websites, 200 GB SSD, Unlimited Bandwidth, 100,000 monthly visits, Unlimited Databases, and Free Email. The Business Shared Hosting plan also offers Free SSL, Free Domain, GIT Access, SSH Access, Daily Backups, and Free CDN.
As mentioned, I will go with the first option since I am here for the testing only. However, make sure to match the plan with your requirements to prevent insufficient performance and speeds.
How To Register For A Hosting Plan On Hostinger?
For those not keen on videos, here’s the registration process in writing.
In general, you can use one of two ways to register on Hostinger. You can find the plans within the ‘Hosting’ tab or the ‘Pricing’ tab within the main menu. Next, click on Shared Web Hosting.
Once you decide upon a plan, you need to click Select.
It will transfer you to the following screen. At this point, you need to complete a three-step process to complete your order. First, choose your billing period.
Second, you need to create your account using email or social media accounts. At last, you need to enter your payment information. Here, you can choose between Credit Card, PayPal, CoinGate, GooglePay, and Alipay.
Once you fill in everything, click on ‘Submit Secure Payment’ to finalize the process.
Setting Things Up at Hostinger
I’m in! The very second you sign up for an account and purchase a plan, the hPanel greets you.
Here, you can find several sections, including Home, Hosting, Emails, Domains, Servers, SSL, Website Builder, Billing, Help, and Store.
We will take a deep dive into each of these features individually, so sit back, relax, and get yourself a drink because this will be one long adventure. Hopefully, by the end of it, you will know if this less-than-a-parking-ticket hosting plan is right for you!
On the Hosting tab, you need to set up the Single Shared Hosting.
To do this, click on “Set Up.”
Here you will be greeted by a lady and her cat. At this point, you can either Buy a Domain Name or use an Existing Domain name that you have purchased on another registrar on the subsequent menu. Keep in mind that some packages of Hostinger even come with a domain name free of charge, so you can always select that package from the ground up if this is your first website.
Enter your website address if you have one, create a new one, and click on next.
Here you can build a new website, migrate your pre-existing website, or start from scratch.
Next, you will be asked if you have the experience or have ever built a website in the past. I have the needed skills.
Still, I’ll click on the “It’s my first-time” section just to see what they’d teach people who aren’t.
Hostinger has its website builder, which is relatively new, but the chances are high that you are building your website in WordPress. To begin with, so I’m just going to select WordPress for the time being. The good thing about this is that your choices are varied, even if you are inexperienced, so give both options a shot; who knows, Hostinger might have re-invented website building.
If you are uninitiated, these are WordPress themes and the specific ones that Hostinger recommends based on their network and server speed for optimal results, or maybe they are from theme manufacturers who’ve paid to be on this list. We’ll never know, and it doesn’t even matter as you can always change them, but just pick one that you like for the time being.
That’s all there is to it. Click on “Finish Setup,” and you are good to go.
At last, let the virtual workers known as bots do the heavy lifting for you.
Once installed, you can go to the “Manage” section on the right side of the screen. Here you’ll have multiple menus. So, let’s review them one by one.
In WordPress, you can access the Dashboard and Plugins.
Beginning with the dashboard, we have:
- Force HTTPS
- Flush Cache
- Maintenance mode
- WordPress Updates
- Speed & Security including WebArx, LiteSpeed, SSL Certificate, and Cloudflare.
- You can even install another WordPress.
You also have a clear view of the PHP Version as well as the version of WordPress.
On the Plugins tab, you can review your installed and active plugins.
You’ll have a few installed by default, but you can enable or disable them as you see fit. It’s all nice and cozy.
In the second tab, Order, you can access Order Usage, Renew, Upgrade and Set Main Domain.
Furthermore, you can review the CPU usage, Memory usage, Processes, and Entry Processes on order usage.
On the Renew tab, you can renew your subscription.
Upgrade, as the name might imply, gives you the chance to upgrade your package. You can upgrade to a better, shared hosting service or even a dedicated hosting service.
Each of them has its benefits, and this decision is ultimately based on your website content, function, and level of traffic.
Once you click on “View Plans,” you can see all of your available upgrade options.
On the set main domain, well, you can set your new primary domain. This feature has a simple function, and that is to re-name your hosting account name. It does not influence the website files themselves.
Next is Accounts - in this section, you have two options, including Details and Change Password.
The details section showcases your nameservers, website details, e-mail details, and file upload details.
Change the password, as the name might imply, simply allows you to change your password. It’s that simple.
Emails are where the fun begins! Here you have email accounts, email forwarders, autoresponders, Edit Mx Record options, and Mail Service Control.
Now, you can purchase a business email subscription that allows you to create up to 50 emails for $0.99 and offers email storage of up to 10GB per account when it comes to email accounts.
All you have to do is enter the email and password.
Email forwarders re-send an email message delivered to one email address to another email address. You can create up to one forwarder.
Email autoresponders, as the name might imply, are in a way scripts automatically sent to people who send you an email. You need to create an email account before setting up an autoresponder.
An MX or a mail exchanger entry tells a client what server receives a mail sent to a domain name. You need to edit the pre-existing MX record using this form to get this email delivered to another server.
When it comes to mail service control, you can enable managed Sendmail services and managed SMTP services.
The subdomains, parked domains, add website section, redirects section, and Cloudflare section are all part of the Domains sections.
On the subdomains tab, you can create a new subdomain.
On the parked domains section, you can park a new domain on top of your pre-existing one.
You can add a new website on the add website section by adding the domain name and password.
On the redirects page, you can create a redirect.
A redirect page is a way for inexperienced users to send users and search engines to a different URL from the one they initially requested. It uses a 301 redirect type.
Finally, you have the Cloudflare control section. Here you can speed up your website and protect it against DDoS attacks for a fee.
On the website section, you have:
- The auto-installer
- The import website function
- The Migrate Website function
- The Error Pages
- The Learn to Code Section
- The SEO Toolkit
The import website function allows you to import your website from a previously downloaded archive from another web hosting provider.
The Migrate Website function allows you to migrate your previous website onto the Hostinger hosting service. You can do so by requesting a hosting migration.
Here you have a few migration options, including:
- WordPress Migration
- cPanel Migration
- Other Control Panel
- Other FTP migration
Error pages showcase which of your pages are showcasing users some kind of an error so you can resolve them. Learn to Code is an option in collaboration with BitDegree.org that teaches you everything you need to know about coding as a service. The SEO toolkit helps you discover and manage your website through Search Engine Optimization.
The files tab has a file manager, a backups function, and an FTP accounts section.
The file management section allows you to manage the files within your website. It includes both the system files and the individual images and documents attached to the website itself.
As the name might imply, backups allow you to generate backups and restore previously generated backups. It is an excellent feature for people who want to try out new WordPress plugins and experiment without the risk of breaking their website thoroughly.
FTP accounts allow you to set up multiple accounts. FTP accounts are used to upload and manage files on the website.
When it comes to the Databases section, you have MySQL Databases, phpMyAdmin, and Remote MySQL.
You can create a new MySQL Database here, and once you do so, it will appear on List Current MySQL Databases and Users, where you will be able to manage it freely.
phpMyAdmin allows you to access the database, and you do so by clicking on “Enter phpMyAdmin.”
Before connecting to these databases remotely, the IP working through remote connections must be allowed on your account’s side. To allow this remote connection, you need to access your hPanel, navigate to the Remote MySQL menu in the Databases section, and create a remote database connection.
You will see the IP (IPv4 or IPv6) field here, and you need to fill in the IP addresses from which the remote connection will be initiated. You can connect from any IP by clicking on the “Any Host” checkbox.
Advanced has many features, including DNS Zone Editor, PHP Configuration, Cron Jobs, PHP Info, Cache Manager, GIT, and SSL.
The DNS Zone Editor allows you to quickly and efficiently change DNS records for your domains.
DNS servers create DNS records to provide important information about a domain or hostname, specifically the current IP address. The most common DNS record is the Address Mapping Record which stores a hostname and its corresponding IPv4 addresses.
PHP Configuration essentially allows you to change the PHP Version, the PHP extensions, and the PHP options.
The Cron Job menu allows you to create a new Cron Job.
PHP Info shows you everything you need to know about your PHP configuration.
Cache Manager, as the name implies, manages your cache to speed up your website. Here you can enable automatic cache, improving the SEO.
The Git Menu allows you to create a new repository and deploy an application directly from the public Git repository.
The SSL menu allows you to set up your SSL certificate through an automatic setup or a Custom SSL.
The Other tab gives you access to:
- Password Project Directories
- IP Manager
- Hotlink Protection
- Folder Index Manager
- Fix File Ownership
- Activity Log
- Reset Account
- Deactivate Account
Password Protect Directories allow you to keep your directories secure by setting up an individual password to every directory.
Simply select the directory you want to protect and enter both the username and the password.
The IP Manager allows you to allow IP addresses as well as block IP addresses.
Hotlink Protection allows you to prevent other websites from directly linking to files and pictures on your website. They will only be able to link to a file or an image that you do not specify.
The Folder Index Manager allows you to set up the indexing type. It can be:
- Default system settings
- Fancy Indexing (filename and description)
- No index
- Standard Indexing (filename only)
The Fix File Ownership menu allows you to resolve any issues with editing or deleting files that you might have accidentally deleted from the public_html folder.
The Activity Log menu allows you to see what has occurred within the server throughout a certain time frame.
Reset Account, as the name implies, allows you to reset your account. Here you can also stop running processes. It will enable you to refresh your account with default settings and remove all your account files. This change is permanent.
The Deactivate account allows you to cancel your hosting account either immediately or at your expiration date.
When it comes to the email plan, typically generated with your hosting. However, you can create a new email plan.
What I love here is that you have plenty of options on the sidebar. It allows for easy navigation. Here you can set up email accounts, email forwarders, autoresponders, edit MX records, and access the mail service control center. You have everything you might initially need in simpler words, and you are getting a solid deal for a dollar. Now, the domains section showcases your domains. You can also transfer a domain here, get help, or even get a new domain.
And that’s all about it!
Performance, Speed, and Uptime
First things first, Hostinger provides a 99.9% Uptime Guarantee in all plans. The team is dedicated to maintaining this standard, so it has assigned an expert team of admins and engineers to monitor the servers 24/7, boosting security.
Hostinger has a well-distributed server network with six globally connected Tier-3 datacenters. In turn, it can provide unmatched reliability and fast connections with no latency in every country.
You can benefit from LiteSpeed web servers, full SSD servers, and Cloudflare integration as a customer. Adding to the security, Hostinger also operates its servers on CloudLinux – the leading OS for hosting providers. Still, the best part is, the provider is dedicated to improvement, continually updating its technology to the newest versions and latest standards.
With all technologies and add-ons it has in place, Hostinger far exceeds its competitors in terms of speed. The primary reason behind this trend is its well-established server network with locations across the USA, Asia, and Europe (UK), each reportedly connected to a 1,000 Mbps connection. In turn, this ensures stable loading times. The provider averages 11-274 ms response times.
Level of Support at Hostinger
Yet another crucial feature is customer support, as it can either make or break a service. And I can say that Hostinger at first managed to impress me in this regard. It provides a multilingual customer support team with a live chat and integrated Intercom as their primary support system. Still, you can only access the live chat feature if you are logged on into their account.
If you are not an existing customer, you can contact Hostinger’s customer support team via email, use its Knowledge Base, Tutorials, Blog, or the Hostinger Academy.
Hostinger’s Knowledge Base is divided into several categories:
- Getting Started
- SSL Certificates
- Files Management
- MySQL Databases
- Profile Management
- Affiliates & Referrals
- About Company
- Video Tutorials
In tutorials, you can find how-to guides regarding different aspects of a web hosting experience. At this point, you can use the search option to save time. Better yet, Hostinger specifies the most popular searches (WordPress, VPS, Joomla, Drupal, Email, Glossary, Video Tutorials, and Webinars) in the top menu. If you click on one of these, the provider will immediately redirect you to the proper tutorial.
On the Hostinger blog, you can also find a few categories - News, Engineering, Marketing, and Daily Life.
Finally, if you click on Hostinger Academy, the provider redirects you to its YouTube channel - a rich set of videos and tutorials.
I have to say, I am amazed by Hostinger’s offer.
How To Get Customer Support from Hostinger?
Here’s how you can get help from Hostinger as a potential or an existing customer.
Security and Backups
The provider offers the latest technology to secure its network. All of its data centers feature multiple levels of fail-safes, RAID-10, daily or weekly backups. You can benefit from Let’s Encrypt integration, Wanguard real-time anti-DDoS protection on Switches, and an in-house developed WAF (Web Application Firewall), in addition to the speed-enhancing features (as explained earlier), in-house built hPanel, and Access Manager.
Furthermore, Hostinger’s servers have advanced security modules, such as mod_security, Suhosin PHP hardening, PHP open_basedir protection, etc. Essentially, they allow the company to guarantee the highest security level available today.
SSL certificates essentially enable your website to go from HTTP to HTTPS. Don’t worry if that sounded confusing. It did to me as well. But, to understand it on a deeper level, an SSL certificate is a data file hosted on the website’s server. These make SSL/TLC encryption possible, and they contain a website’s public key, its identity, and other information.
Okay, so all of this in simple language means that it won't be in plain text when you transfer data from your PC to the website, but it will end up being encrypted, and nobody can understand it as a result. It is excellent to make an account or a purchase on a website, as it keeps your credit card information and passwords secure. So the next time you want to get something online, check if it has an SSL certificate. Oh, and yeah, definitely enable this on your site if you’re going to be trustworthy.
Specific Features of Hostinger
Let’s summarize the review. The question, at this point, is, what makes Hostinger superior? Here are its unique features, accounting for a smooth customer experience:
- CloudLinux - The Leading OS For Hosting Providers
- Smooth and Intuitive In-House-Developed hPanel
- An In-House WP Migrator for Fast Auto Migrations
- WordPress Integrations and Access Manager
- Industry-Leading LiteSpeed Web Servers and Full SSD Servers
- Cloudflare Integration
- Globally Connected Tier-3 Datacenters
- Let’s Encrypt Integration
- In-House Developed WAF
- LVE Containers for Account Isolation
- Wanguard Real-Time Anti-DDoS Protection on Switches
- 24/7/365 Customer Support Via Live Chat
During December, Hostinger:
- Had 11 incidents, including network maintenance, hPanel accessibility issues, degraded server performance, backup dashboard issues, emergency maintenance, and Cloudflare issues.
- Offers a 10% discount off the first purchase on fiverr with the code: HOSTINGER10.
- Announced a giveaway of three Shared Hosting renewals for 1 year.
- Announced that it will share some gifts during this month for Christmas.
During November, Hostinger:
- Black Friday Sale: Up to 80% off on web hosting + Free Domains, SSL, Cloudflare, and a 30-day money-back guarantee
- Introduced Access Logs as a new feature within the hPanel
- Had 61 incidents, including scheduled and emergency server maintenance, cPanel accessibility issues, onboarding accessibility issues, and degraded server performance
During October, Hostinger:
- Had a sale: Get a free .com domain for the first year, free SSL and Cloudflare with premium web hosting for at least 12 months
- Welcomed its 1000th employee
- Started preparing for the opening of a new data center
- Had 196 incidents in total, including server maintenance, accessibility issues, hPanel issues, degraded server performance, emergency maintenance, etc.
During September, Hostinger:
- Juicy Summer Deal for Web Hosting: A free .com domain for the first year and a free SSL certificate with all annual premium web hosting plans
- Had 305 incidents in total, including server maintenance, degraded performance, accessibility issues, domain registrars issues, order usage dashboard issues, emergency maintenance, etc.
During August, Hostinger:
- Had 52 incidents in total, including emergency server maintenance, degraded backup server performance, hPanel order usage section maintenance, order usage data inaccuracy, etc.
- Juicy Summer Deal for web hosting: A free .com domain for the first year and a free SSL certificate with all annual premium web hosting plans
- Partnered with CoinGate to expand opportunities in crypto payments
- Got recommended by Neil Patel as the Best Web Hosting Provider in 2021
- Rebuilt a school to improve the quality of education for a local community with Niagahoster
During July, Hostinger:
- Had 47 incidents in total, including emergency server maintenance, degraded performance, mail service interruptions, elevated Cloudflare errors, etc.
- Bitcatcha.com and Quicksprout.com! listed Hostinger as the #1 web hosting provider in 2021
During June, Hostinger:
- An anniversary deal offering a free .com domain, premium plan for over 12 months, with a free SSL
- Hosted an open day for customers
During May, Hostinger:
- Didn’t issue any new features or updates
- Has completed scheduled maintenance, incurred and resolved several incidents
Now, I’m fully aware that this review was a mouthful to read, to say the least, but if you made it this far, congratulations, you are on the path to becoming a host service expert.
Hostinger is the perfect hosting provider for people who are just starting and are on a budget. I wished for this kind of service when I was beginning, and from my perspective, you are genuinely getting a lot for your money here. People who are genuinely warry of their budget and expenses deserve this superior experience. Hostinger serves as a great starting point for people who are, for the very first time, entering the world of online website hosting. However, it can also serve customers with more advanced requirements since it holds great potential.
Apart from low prices, Hostinger customers can also benefit from incredible ease of use, great set of features, WordPress integrations, lots of freebies (SSL, domains - in some plans), and so on. However, Hostinger doesn’t offer phone support, while the live chat option is limited to existing customers.