Uptime & Reliability

Limited Information on Reliability

There is not too much information around about their reliability.  They have been growing in popularity over the past several years, however, so that is a good sign.  When I browse through what actual users have said about the service, it is clear that they are happy and are not complaining about frequent outages.  Overall it seems that there aren’t any major concerns with uptime and reliability.

Features

Very Customizable

The hosting through this company can be customized to your specific needs.  You can select which options you want such as traditional hard drives vs. SSD’s.  You can also choose how much memory you need dedicated to your site.  As you make these adjustments, your price will adjust to match it.  This great flexibility is very nice for many people.  Of course, some web masters don’t really have a firm grasp on the details of the technology behind what they need.  When this is the case, it can be confusing and difficult to select options like this.

They have unlimited MySQL databases available, a money back guarantee, free backup and they list the average load you can put on each server.  These are all nice features, and can be very useful, especially for more experienced webmasters.

Support

Tech Support is Easy to Contact

The support teams are online for live chat or email support 24/7.  They also have an easy ticketing system and can help you to resolve problems quickly and easily.  They don’t have any self-help documentation that I was able to find, which would be helpful to some people.  It seems they are mainly targeting experienced webmasters though so that may be why.

Pricing

Typical Prices with Customization

The prices from this company are quite competitive.  The fact that you can adjust your price by customizing your plan makes it even nicer for many people.  You can get great service without having to select from a generic plan. They do have some pre-configured plans, however, so that will be fine for those with less experience.  The entry level hosting plan is $3.90 per month and comes with a nice set of features.  The higher end shared option is $19.90 per month, and you get more of everything.

Summary

Overall Good Hosting

This company seems to do quite a good job.  There are some limitations and they may not be right for people with minimal experience with web hosting, but overall they are good.  THey were chosen by major companies like Mazda and Suzuki for their regional hosting, which means they can handle larger sites.

Pros:

• Money back guarantee
• Configurable hosting
• Used by name brand companies

Cons:

• Some options can be confusing for newer webmasters