3.1
DECENT
  • User Friendly
    3.6
  • Support
    3.0
  • Features
    3.0
  • Reliability
    2.9
  • Pricing
    3.1
Write Review Visit Bravenet

Bravenet Review - Expert and User Insights by Paid Customers

Pricing Range

Shared Hosting £1.46 - £7.32
Ollie Brooke

Pinned Review

Ollie Brooke,
5.0
I've used Bravenet for well over 15 years now.
I've punished their servers by building crazily resource intensive code and they've never been anything but courteous and helpful.
I have no hesitation in recommending their product, customer service and dependability
Review Language
Sayed Haseem
Sayed Haseem from United Arab Emirates,
Moved from HostGator

Excellent Support!

4.2
I have been a loyal client to the hosting service just because they have the most amazing support staff I have every interacted with. I have had hosting subscriptions with other well known providers such as Hostgator (they are the...Read More most terrible by far!), but the prompt resolution provided by bravenet support team is un-paralleled. Most courteous in their response. Especial vote of thanks to Mr. Tim - Director of customer service, who has always been most cooperative.Less
Shazia Bate
Shazia Bate from India,

Very good experience with the support team

4.6
I have a very good experience with the support team. I was having a problem with getting my database setup and uploading. I received a quick response, I would like to recommend bravenet to others also I find Big Rock, Domain Racer, and In motion good in terms of support.
Solomon Roberson
Solomon Roberson from United States,

Used To Be Great

3.0
I been with bravehost since 2007, I love its easy to use. However, their servers have became terrible slow over the years, and I can't transfer any files to my site using ftp. The ftp server keeps closing doing file transfer, I em...Read Moreail support many times and they kept telling me things I already know is not the issue. They complaint about having to fight off dos attacks which I had to wait hours to use ftp.

Then they change my ftp username without letting me know and act as if I didn't know my own username when I contacted support. I can't run a business site like this, I don't have time to upload one file at a time. Ftp still not working and works whenever it wants to, then disconnects whenever it wants to. I need the ftp to work. Hate to leave but enough is enough...
Less
Andrea Kollo
Andrea Kollo,
You do know that they don't control ftp right? Its filezilla and if there's an issue then its there. I just transferred website information that's been sitting there since 2013, but, I've been paying my pro fees so my information will not go anywhere while I continue to do that.
Johannes van Raamt
Johannes van Raamt,
I have been with bravenet for 12 years, never had any problems with ftp. I use filezilla for ftp.
Jesus Glez
Jesus Glez from United States,

Do not waste money, is trash

1.0
horrible in all aspects. and lastly they modified the page they put pictures of spaghetti dishes over my information, I had to close that website urgently, where is the protection of the bravenet clients?
Barnard Levine
Barnard Levine from United States,

Absolutely horrible--'Unlimited Bandwidth' is a complete lie

1.0
Bravenet advertises 'unlimited bandwidth' but this is a lie. Unknownst to the user, they put what they call 'soft limits' on your bandwidth usage, so if you go over that they will, without notice, take your sites down for being 'o...Read Morever bandwidth'. You have to contact them (via online support ticket--there is no 'live' help, telephone number, etc) and have them fix your sites. Even then (if you can finally get a response from anyone), all they do is make sure you're not 'abusing' (their mysterious determination) and then increase your 'soft limit' incrementally. So next month you may go over again, they shut your sites down, you have to contact them again, etc. Bravenet's 'unlimited bandwidth' is a lie and the company is a clown show. I was a customer for 15+ years but finally got tired of their excuses, lies and abuse. Good riddance.Less
anthony dias souza
anthony dias souza from United States,

Liked Bravenet hosting over others I have tried

3.4
About four years ago, I searched the web for a hosting service and after trying several, I hit upon Bravenet and ultimate had three simultaneous sites with them for about three years but had to give up my sites when I was hospital...Read Moreized. Now that I recovered and fit, I am back with Bravenet, I still think they are the best especially for someone who writes their own code, No convoluted and limited editors to deal with and full access to your sites almost 24/7 with little down time. I can construct my site on my laptop and easily upload it to my site at Bravenet. What can I say: I am a fan of the service.Less

Expert Review

Craig Timmins
Craig Timmins
Hosting Expert

Overview

One Plan, One Price, One Great Hosting Solution

Bravenet are a fairly well known company that have been about for quite some time now, and have managed to establish themselves as a major player in the hosting world. The cheapest plan on offer is $8.25, and whilst that seems expensive the features you get with the plan are pretty awesome. If you are looking for budget hosting you won’t find it here, but if you are serious about your sites future then the unlimited hosting, support and extra services are certainly worth your time.

Why Choose Bravenet Hosting?

  • One price, one plan
  • Unlimited options
  • Secure and reliable
  • User-friendly and good support options

Want to know if Bravenet Hosting is right for you?

Let’s check it out.

8.3

Good

Rated by Craig Timmins

  • User Friendly
    8.5

  • Support
    7

  • Features
    8.5

  • Reliability
    8

  • Pricing
    9.5

Reliability

Secure and Robust, but Could Offer More Uptime Stats

It is hard to find stats and details on reliability and uptime for Bravenet, but what we do know is that daily backups are created of your site, and then stored offline. Most reviews out there of the Bravenet service point to good uptime and secure servers, which goes to show as they claim to have a robust sever and connection monitoring. Add on to that the UPS and generator power backup and you are safe as houses.

Features

Unlimited Plan With Great Hosting Tools

There is a lot of Unlimited talk with the Bravenet hosting plan, which can only mean a good thing. For $8.95 per month you have the ability to add unlimited websites into one plan, and benefit from not just unlimited email accounts but also unlimited storage and bandwidth as well.

Analytics, spam and virus protection, and access to plenty of webmaster tools are just some of the other perks of taking out your hosting at Bravenet.

Support

Dedicated Support Centre, but Lack of Phone Number

Bravenet have a dedicated support section on the site which at first appears to be overwhelming with information, categories and links to many different places. Unfortunately live chat, email and phone numbers are not present on the site which is a shame for a service that seems to offer everything.

What you do get though is a wiki documents section, a member’s forum, and a ticket support area. They seem more interested in you providing your issue by submitting a form in order for them to get back to you.

  • Wiki Documents
  • Knowledge Base
  • Ticket System
  • No live chat
  • No support team location mentioned
  • No Direct Email
  • No Telephone Number

Pricing

One Price With Discounts on Terms

There is just one price with Bravenet Hosting, no messing, no confusion just one price with discounts for how long you commit for. For example you pay $8.95 on a monthly rolling contract but if you were to pay yearly you will pay just $99, and for two-years the price equals $179.

The price offers you good value for money, as the features and tools that come with this Bravenet plan are useful and very much needed for a successful site.

User-Friendly

A Pleasant Experience With Lots to Offer

The site itself is very stylish and laid out in a manner that will help you navigate to the areas you need. The only problem is that not much information is given on the hosting offered by Bravenet unless you sign-up for a free account – which is a great strategy to capture your details regardless of whether you are going to commit to a paid hosting plan.

With FTP access, a site builder to help you create a company site from the ground upwards, as well as a CMS system, and you have usability in the palm of your hands.

Summary

The Host with One Plan and One Brilliant Price

I’m quite impressed by Bravenet, apart from a few glitches in the support department they offer a fantastic product for a fantastic price. There is no confusion on which plan is better, or what price suits you because its one plan for all.

The unlimited feature options, reliability, and usability are all above average, which makes Bravenet a tempting option for small businesses and individuals. If you are looking for budget level hosting or enterprise level hosting you are best shopping elsewhere, but for everyone else Bravenet provide you with a good alternative.

Pros

  • One Plan for One Great Price
  • Secured and Monitored Servers
  • Unlimited Options
  • Tools and Features Are Exceptional

Cons

  • Support is missing vital contact details
  • More details on uptime and stats
  • No good for enterprise size businesses

Bravenet Prices, Plans & Features - 2023

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Starter 49.97 MB 2.97 GB 1 £1.46 2.9 Details
Basic 500.02 MB 24.99 GB cPanel 1 £2.92 4.2 Details
Advanced 10 GB 199.99 GB cPanel 10 £5.37 3.1 Details
Corporate 20 GB 599.96 GB cPanel 20 £7.32 3.1 Details

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