CastHost's main objective is to have tenured staff available to support you every step of the way so you don't have to worry about anything. We’ve decided to make it easy for our clients to operate their online radio channel. With our unlimited bandwidths, we offer quality radio stream hosting services at prices that facilitate the operations of the online radio station. Our cl… See More
CastHost's main objective is to have tenured staff available to support you every step of the way so you don't have to worry about anything. We’ve decided to make it easy for our clients to operate their online radio channel. With our unlimited bandwidths, we offer quality radio stream hosting services at prices that facilitate the operations of the online radio station. Our cl… See More
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Been trying for 3 straight days to get several issues fixed using the chat with no results.
Where do I start....I've spent over 15 hours during the past 3 days chatting with tech support to get several bugs on their side fixed with no results. 1. The first one that still not fixed is the jingles I uploaded. one don't play entirely after the correct Interval, It plays a part and then it freezes up the media player with no music, the other 2 don't play at all and it shows an UNKNOWN TRACK message before the media player freezes up. Tech support has been working on this for 2 days and they tell me that everything is fixed and working and it still does the same thing. They giving so many reasons why is not working but no results. 2. The image attached to the mp3 jingle file does not show, they told to upload the .jpg file to my media folder and it would work, it does not. I've been VERY patient but..., 3. They also have bugs with the calendar which does not show the playlist I chose for certain day and time. 4. The media files that show in my playlist to choose from shows the same songs several times even though it's been uploaded only once. I could keep going.... but the worst part is that they don't have any phone support and GET THIS...they don't give out an email I can use. The tech told me that they don't give out the company email. SMH...I've never heard of a hosting site not having an email address for customers. The last tech I chatted with told me he cant help me anymore and told me to look at the log files for errors...I'm paying for the service and also have to look at the code to see what's wrong. For 3 DAYS I've been trying to get these things fixed. I'm ready to throw in the towel and request a full refund. Enough said.
These guys are incredible, and personable. They are top notch knowledgeable, but it's like chatting with an old friend. Can't wait to see what the future holds!
Being honest I do not think I have ever rated any other companies with a full 10 stars. This company is honeslty amazing and the customer service is quick and reliable. The prices are super reasonable and truly I feel I will keep my busniess here. I highly suggest to anybody who needs a internet radio hosting. Thank you to the support team and all of the staff at Cast Host.
came accross Casthost while searching google for possible ways to host my radio podcast for my church , and i have to tell you this is the best hosting company i have came across. Not only there are affordable, they customer service is excellent. I have dealt with Bradley and Irman and there goes above and behond to make sure my issues are resolved. I am extremely happy with the service, site security, userfriendly dashboard, and straight forward pricing. I really love their services.
I have been using CastHost for the last couple years to host my radio station as well as the free web hosting that comes with my streaming plan. They have been very friendly and helpful. If they are unable to answer right away they do come back with an answer later on. They have even given me some good idea's to make my station more visible online. Thanks for all your help, I would highly recommend giving them a try.
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4.8 
