For over 10 years, Digital Pacific has been offering hosting services for individuals, small to medium sized businesses and corporations. They have an emphasis on being green and carbon neutral and showing their commitment to the environment through their sustainable web hosting initiative. They have a strong customer support base in order to provide their quality services. They also have a focus on being green, sustainable, and earth friendly by reducing emissions, paper waste, and recycling as much as possible. They also have a number of socially responsible local and global events they participate in as well.
This company offers reseller hosting, personal and business hosting, and VPS hosting depending on what customers are looking for. They also offer Cloud hosting, dedicated servers, and other add-ons such as SSL certificates and additional upgrades. They also have domain services including registration, hosting, and transfer.
Uptime & Reliability
99.99% Uptime Guarantee
This company claims a 99.99% uptime guarantee, which is an excellent uptime. They also offer pro-rated credits to your account if your services is not operation for the guaranteed amount of time on managed dedicated, VPS, and Cloud servers.
Features
Typical hosting options
Digital Pacific has many options in their hosting features with many add-ons and the availability to scale up your services as your needs increase. Domain services include domain renewal, management, registration, and transfer. Hosting plans have personal and small business options that come feature and support loaded for ease of use. Reseller hosting is also offered, and partnered with a number of affiliate programs.
Personal and business hosting plans come with a ton of features including cPanel control panel, email accounts, webmail, ecommerce tools, and programming and development tools.VPS hosting packages come managed or unmanaged with a host of features including server support, virtuozzo control panel, and many downloadable software options. Add-on hosting features for all plans include shopping carts, domain services, account upgrades, SSL certificates, extended support, and hundreds of applications.
Support
3 Hour Responses
Their support is available 24/7 and they have a 3-hour response time guarantee. They prefer the ticketing system in order to track what is needed, but you can call in to their support network as well.
Pricing
Slightly above average
Personal plans come in yearly subscriptions and start with 1GB of storage space and 10GB of bandwidth a month. Business hosting starts with 25GB of storage space and 100GB of bandwidth a month. These hosting options start at $4.90 a month and package option sizes go up from there depending on your needs. Their basic hosting packages are fairly reasonably priced. There are cheaper options, but you definitely get a ton of features for what you are paying. VPS hosting prices start at $44.90 a month and this is fairly comparable to other VPS hosting services.
Domain services start at $9.95 a year for an Australian based domain, and $14.95 a year for .com or .org domains. These prices are only slightly above average, but not significantly. Many domain registration sites hover around $12-$15 a year. They offer a 30 day money back guarantee for shared personal and business plans as well as for their reseller hosting plans. They have a 10 day money back guarantee for dedicate servers, VPS hosting, and Cloud hosting.
Summary
Good hosting from eco-friendly company
Digital Pacific is a very green, eco-friendly hosting company that offers many options to business owners and personal needs. They rely on their customer service in order to give you the best service possible, and have high quality hardware in order to supply a high uptime.
Pros:
- 24/7 support
- Eco-Friendly hosting
- 99.99% uptime
Cons:
- So many hosting options can be confusing