Freenom Reviews and Expert Opinion

Based on 207 user reviews in 13 languages
3.6
POOR

Customer score for Freenom

  • Reliability
    3.3 / 10
  • Pricing
    4.8 / 10
  • User Friendly
    3.7 / 10
  • Support
    2.8 / 10
  • Features
    3.6 / 10

Detailed Scores / Summary

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Craig Derrwood
Craig Derrwood
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Bait and Switchers

Went to register domain, it was labelled as free, after entering all my information the site logs me out and then empties my shopping cart. I then go back to the domain I wanted to find that it was now ten dollars. Total scam, avoid if you want anything more than a headache out of them.
aaaa (excuse the name)
aaaa (excuse the name)
Actually, it's not a scam. I actually use it.
Lucky M [IT]
Lucky M [IT]
United States
  • Reliability4
  • Pricing2
  • User Friendly8
  • Support2
  • Features4
4.0

Looks can be deceiving

I have registered my domain with freenom although when reading these reviews I'm starting to doubt on why i use freenom at all because although it looks legitimate looks can be deceiving
Anti Rix
Anti Rix
United Kingdom
  • Reliability4
  • Pricing2
  • User Friendly4
  • Support4
  • Features2
3.2

Utterly incompetent and acting potentially illegally

I have used Freenom for several months. The site is extremely slow and buggy, which makes it difficult to configure your domains. Today, I realised that the free domain I had with them, which I held for several months and which ha...Read More
Mark Dalton
Mark Dalton
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Take down reported hosted phishing site, Freenom!

Reported a fraud site being powered on their servers, still nothing after 4 days. ,cf domains don't appear to care either so I guess people just get ripped off. Hmmm, wake up!!
iWedmak Om
iWedmak Om
Russia
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Account Freeze

last year for some reason i got my account freeze, look at my communications with support in this period, i think its kinda funny and weird,
(reverse order)
Me|| Client
i am not trying to argue, i am trying to understand
basic...Read More

Freenom Expert Review 2020

Written by: Michael Lavnduski

Freenom Rating

  • Reliability
    9 / 10
  • Pricing
    10 / 10
  • User Friendly
    9 / 10
  • Support
    8 / 10
  • Features
    8 / 10
8.8
Rated by Michael Lavnduski
Expert

Expert Overview

Amsterdam based hosting for low cost hosting

Freenom.com is a web-based domain management company located in Amsterdam, Netherlands. Freenom.com offers  a variety of professional domain management and reseller services for large and small businesses. Freenom.com is the world's first and only free domain provider that helps bring people online by connecting them through the latest in website building and hosting technology.

Uptime & Reliability

Good quality hosting with nice reliability

Freenom.com also offers technical support. If you have any questions or need to leave feedback they can be reached by phone or email.They normally reply within 24 hours. Freenom uses the latest AnyCast technology that guarantees stability and performance of all the domains it manages.They offer service monitoring and performance control with Anti Spam and virus protection. They also offer anti hack and abuse technology to keep free domains safe and secure from vulnerable intrusions.

Features

Easy to use features for most sites

Freenom.com offers free domain and reseller hosting packages. You have the option of choosing between unlimited domain registry's under .Tk, .GA, .CF, and .ML. All other Domains such as .com and .net start at $6.71. With Freenom.com there is no commitment and no monthly fees so you can cancel at any time. You can prepay any amount you wish in your account and register as many free domains and paid domains through their intuitive interface and API. Freenom.com reseller program is set up on an extensive API or hosting module and  allows you to have the flexibility to group and list as many customers as owners to your accounts. Their incentive program encourages customers to sign up and offers a 25% discount.

If you have a website or company in need of IP or developer services, Freenom.com offers domain management and administrative tools to help your business to protect a brand that requires increased protection all from one extensive web interface. Freenom is known to be the largest domain provider after .COM. They are well known through Europe all the way to the United States, China and Russia. With the Freenom Ip agency partner account, you can register domains with the domain registration tools that will ensure your customers brand is secure.

Support

Limited contact options

Freenom.com has over two lines of communication. They can be reached by live phone or email.  Once you get in touch with them they seem like they are able to solve your problems fairly quickly from what I have found.  They really don't talk too much about their support, however, which is unfortunate.

Pricing

Low cost hosting

Freenom.com offers unlimited domains for free as long as they fall within the five categories of listed domains. All plans are on a month to month basis and can be canceled at anytime. There is no set up fee to register. Through freenom.com there is only a $10.00 refundable deposit within the first 30 days of service. All Freenom.com service include support and client portal with control panel. If you are not fully satisfied with their services, Freenom.com also offers 30 day money back guarantee depending on the amount of domains registered. More information on their money back guarantee and domain policies can be found on their website under Terms and conditions.

Summary

Great option for free domains and low cost hosting

Freenom.com has a very structured reseller plan that allows users to have the flexibility of managing multiple accounts from one extensive interface. I would recommend Freenom.com based on the amount of  reseller solutions they offer at little to no price upfront. Freenom gives businesses and partnering countries the opportunity to create local content within their community. If you're looking for a company to grow your business with, then I recommend using Freenom for their reseller program. Their free unlimited domains is unmatched in the hosting community. And with no set up fees and only $10 to get started, its a  no brainer to choose them for your next hosting solution.

Pros:

  • 30 day money back guarantee
  • Free domains (specific top level domains)

Cons:

  • Only offering shared hosting
  • Limited tech support options

 

 

 

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