Gandi.net Reviews and Expert Opinion

Based on 363 user reviews in 4 languages
8.0
Good

Customer score for Gandi.net

  • Reliability
    8.2 / 10
  • Pricing
    7.8 / 10
  • User Friendly
    7.9 / 10
  • Support
    8.0 / 10
  • Features
    7.9 / 10

Detailed Scores / Summary

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John Kelly
John Kelly
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

Top of Line Hosting & Help

Service used: VPS - Gandi V-R1
These folks are the best.. they even help you with getting started and any quirks you might have with setting up your OWN host! They do this out of withOUT you paying for any special 'help/support'! They are very knowledgeable (ev...Read More
Gandi.net
Hello John
Thanks for taking the time to send this positive feedback and your pleasant message.
Please be assured that your encouragement's message has be shared with all Gandi members.
We remain at your disposal for any new support request.
Have a nice day!
- Guillaume
David MILLNER
France
  • Reliability10
  • Pricing6
  • User Friendly10
  • Support10
  • Features10
9.2

Prompt and excellent Gandi support

Service used: Shared - Simple Hosting S+
We register and host several sites at Gandi and we keep coming back because you guys are conisitently reliable and responsive and give no-nonsense, concise and prompt support when we need it. Thanks.
(Registration and hosting is not quite yet a commodity.)
Gandi.net
Hi David,
We really appreciate you took time shared your experience with our services. Rest assured that your encouraging message has be shared with all of Gandi's Customer Support team.
As always, we remain at your disposal for...Read More
Ifti ...
Ifti ...
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Slow Support Response

Service used: Website Builder
I have an account with Gandi but lost my credentials since some of the people left the organization without leaving the information. I am communicating with them and all they have to say is to contact the domain owner. Issue is th...Read More
Stephan
Stephan
Ifti, our email support is fast and efficient, so I'm confident your issue will be solved anytime soon. Phone could be disrupting and generating bad experiences, and that's 20 years we've put this in place and our support is broa...Read More
Gandi.net
Hello Andrew,
I found your support request #12572257. I can see via last answer provided by Ivy, that she detailed all procedure to go further on that problem.
I also asked to our Us customer care team to take directly to your r...Read More
Kamran Ullah Khattak
Kamran Ullah Khattak
Pakistan
  • Reliability2
  • Pricing10
  • User Friendly2
  • Support2
  • Features2
3.6

Rejected My Payment for No Obvious Reason & now require me to send them confidential infirmation

Service used: Website Builder
I purchsed a domain name. They rejected my payment for no obvious reason. When I raised the issue with the support team. They told me to purchase it again. Also, they told me to upload my Photo ID (ID , Dirver's License etc). I'm ...Read More
Gandi.net
Hello Kamran,

We are sorry to read the frustration generated by your experience with our services. Please allow me to explain you a bit more this situation and reasonswhy you received this email.

When you buy a domain name f...Read More
jhon
jhon
I also bought a domain name. They declined my payment for no apparent reason. Money was withdrawn from the card. I wrote to the support service, 3 days waiting for a response.

Typical Gandi.net Prices

Service Monthly Price Range
Shared Hosting £4.59 - £24.45 4 plans
VPS £4.59 - £29.04 4 plans
The Services & Prices are taken from www.gandi.net

Gandi.net Expert Review 2021

Written by: Michael Lavnduski

Gandi.net Rating

  • Reliability
    9 / 10
  • Pricing
    8 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    9 / 10
8.8
Rated by Michael Lavnduski
Expert

Expert Overview

Hosting based in France sine 1999

Gandi.net is a web-based hosting company located in France. Gandi.net offers a variety of professional hosting and domain management services.  Their highly trained team provides a number of web based solutions for large and small businesses. Gandi.net was founded in 1999 and is one of the first domain name registrars approved by ICANN. They have a “no bullshit” policy and are committed to providing quality customer service and hosting solutions by putting the needs of every individual customers needs before their own.

Uptime & Reliability

Good hosting with 99.9% uptime guarantee

Gandi.net prides themselves on being a company that offers 100% full on client support. They have a live dedicated team that will help you solve an issue in a matter of minutes. Gandi.net has a full resource center with tools, forums and documents to help solve the most complicated hosting issues. Most hosting provider’s only use phone calls for questions and concerns. They guarantee a 99.9% uptime and have an advanced secure server to protect your company information. Gandi.net has a very transparent contract and has been awarded in 2011 for Top Pick Web Hosting review in France.

Features

Fairly normal features

Gandi.net offers a number of different types of shared hosting packages to choose from. You have the option of choosing between, Simple Hosting, Gandi VPS Plan and Reseller plan. Each plan is structured to suit different size businesses and website platforms. Each plan varies in disk space and domains per account. Disk Space ranges from 3GB- 16TB. 1-100MB of bandwidth. A choice of 1-100 domains. For simple hosting plans you can choose between four different size packages. Gandi.net offers a small, medium, large, extra-large and doubleXL plan.

Each plan ranges from 60GB-1To. Their VPS plan is broken down into 5 plans. Each plan has a different amount of core space. Cores ranges from 1 core-12 cores with 1GB of Ram to 16GB of Ram. You can set up a prepaid account and use credits toward the amount of hours space and data is used. You have the option of paying per month or per hour.

Support

Nice support options

You can get in touch with their tech support through a ticketing system, email or a phone number.  They respond fairly quickly and are able to get your issues solved without any significant delay.  When looking on social media and other places I did not find any complaints about support, which is a good sign.

They also offer a FAQ with a lot of good information, and a good user forums system so you can get help from other people that use this hosting company.

Pricing

Average to slightly above average pricing

Gandi.net offers several different types of pricing packages to choose from ranging from $4.17+ per month and up.  There simple plans are broken down into 5 tiers. Plans for simple hosting start at $5.00-$40.00. They include web accelerator, SSL compatibility and much more. If your company is in need of VPS solutions, Gandi.net has a plan starting at $4.17. This vps plan includes 1to16 CPU cores, 256M to 24GB of RAM and 3GB to 16TB of storage. They have additional upgrades and add ons to help accelerate your web speeds and storage. The highest amount for VPS solutions is around $9.70. Gandi.net also has cloud hosting plans with 10GB of space and 2,048MB of RAM for only $23.33.

Summary

Nice option for good hosting

Their web hosting services based on their strong privacy policy and customer support team is very good. They have a reliable and attentive team to help you stay satisfied with their services. Their plans are also very competitive compared to other well-known hosting providers. They have a cancel at any time contract as long as you do not break contract by violating the terms of service  in any way. I recommend Gandi.net to those in need of a reliable reseller and vps solution for their website.

Pros:

  • Live support available 24/7
  • Good forums and FAQ
  • SSL Available

Cons:

 

 

Read the full expert review Visit Gandi.net See Plans & Pricing

Gandi.net Prices, Plans & Features - 2021

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Simple Hosting S+ 50 GB 3 TB £4.59 8.7
Simple Hosting M 50 GB 3 TB £6.11 8.7
Simple Hosting L 50 GB 3 TB £12.23 8.5
Simple Hosting XXL 50 GB 3 TB £24.45 7.8

VPS Hosting Plans

Plan Name Space RAM OS Price Score
Gandi V-R1 25 GB 1 GB £4.59 7.8
Gandi V-R2 25 GB 2 GB £6.11 8.0
Gandi V-R4 25 GB 4 GB £14.52 8.0
Gandi V-R8 25 GB 8 GB £29.04 8.0
Submit a Gandi.net Coupon

Server Locations

Paris

A few words from Gandi.net

Founded in 1999, Gandi operates across three continents with 120 employees in offices in Paris, Luxembourg, San Francisco, and Taipei.

In fifteen years, Gandi has become one of the largest sellers of domain names in the world, managing nearly 2.5 million domain names as of 2018 in more than 750 available domain extensions. Additionally, Gandi is a top SSL certificate authority, managing more than 55,000 certificates and since 2008 Gandi has distinguished itself as a consumer-market Cloud hosting provider, with more than 200,000 sites and services hosted.

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