Gandi.net Reviews and Expert Opinion

Based on 139 user review in 4 languages
6.7
Good

Customer score for Gandi.net

  • Reliability
    6.9 / 10
  • Pricing
    6.8 / 10
  • User Friendly
    6.5 / 10
  • Support
    6.7 / 10
  • Features
    6.7 / 10

Detailed Scores / Summary

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Jay Danson
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

Oh Richard, Oh, My King!

Service used: Shared - Simple Hosting S
The company is extremely secure as far as hosts go; too much to go into, but you get a free SSL backed by Comodo with a 2048 bit pin -- not getting cracked. Also, they require sFTP, which is proper. Beyond that, I suspect that \0/...Read More
Hans Borkent
France
  • Reliability10
  • Pricing10
  • User Friendly8
  • Support10
  • Features8
9.2
NEW

As a review I place my email sent to my "helper".

Service used: Website Builder
Re: installing domain, Gandi handle, email adress with / on my new computer.

Bonjour Ionut,

In my last mail of Dec 19 2018 I already thanked you for all the help you gave me in the process of getting a usable email system bu...Read More
Gandi.net
Hello Hans,
Thanks for taking the time to send this positive feedback and your pleasant message.
Please be assured that your encouragement's message has be shared with Ionut.
This is a great example of services that we want to ...Read More
Andi Gallagher
United Kingdom
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

Great Service

Service used: Website Builder
I have just started using Gandi, and so far am very happy. I had an email issue over New Years Eve and it was solved within 24 hours with such polite courteous service.
I also have a domain name with them, which comes with free email.
Gandi.net
Hi Andy,
Thanks for taking the time to send this positive feedback and your pleasant message.
This is a great example of services that we want to provide to all our customers day after day!
We are glad to keep you with us and w...Read More
Dave h
United States
  • Reliability8
  • Pricing4
  • User Friendly4
  • Support6
  • Features4
5.2

Misleading Pricing

Service used: Website Builder
They need to completely dump there old site.
I was planning on registering a domain for 10years but the issue is a $5yr turns to 12 a year if you register more than 1yr at a time.
I truly wanted to give them a chance but current...Read More
Gandi.net
Hello Dave ,
We are sorry to read the frustration generated by your experience with our services.
Could you please provide us any additional details that would allow us to investigate about this situation (support tickets number...Read More
David
David
Try registering any site and compare it to price shown.
Ie even a 1.49 for first year crossed out 3.99 to 5.99avg.
Try tovregistervit for 10 years and it may show 115 instead of say 50 or 60. Which should be 1.49 yr 1, and 3.99...Read More
Gandi.net
Hi David,
Thank you for the additional information you provided here, I can how this sort of thing can be frustrating.

To be fully transparent, I must stress that the promotional offers made available on our platform are defin...Read More
phaedra m
United States
  • Reliability10
  • Pricing10
  • User Friendly8
  • Support10
  • Features10
9.6

great host

Service used: Shared - Simple Hosting M
Glad I chose Gandi. Super helpful, and the Wiki works for non-developers, too. Service is always courteous and helpful!
Gandi.net
Hello phaedra
Thanks a lot for your support!
- Guillaume
Eddy Lelièvre-Berna
France
  • Reliability10
  • Pricing8
  • User Friendly10
  • Support10
  • Features8
9.2

Efficient fix

Service used: Shared - Simple Hosting S
I appreciate very much the new interface and the support team is still as efficient as before. Great!
Gandi.net
Thank you Eddy for your support that is highly appreciated!
- Guillaume
Augie Sanchez
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

I loved them till they dragged their feet for 9 months!!!

Service used: Website Builder
I love their TOS but getting help with them is impossible some times. We could not access our account because of a migration disaster on their end. I'm still working through the ticket and their support staff keeps quoting the sam...Read More
Gandi.net
Hello Augie ,
We are sorry to read the frustration generated by your experience with our services. Could you please provide us any additional details that would allow us to investigate about this situation (support tickets number...Read More
Phil Gonzales
  • Reliability10
  • Pricing10
  • User Friendly8
  • Support10
  • Features10
9.6

Good Service been with GANDI for ~18 years

Service used: Website Builder
Beside the V5 that I still don't understand I have lots of domains on gandi
GANDI has always been reliable and I never ven tried to shop for beter service.
Several things can be improved like communication on new products. I need more videos.
Gandi.net
Thank you Phil for your feedback. We duly noted your remarks and we will work on these points.
- Guillaume
Pól Ó Duibhir
Ireland
  • Reliability10
  • Pricing8
  • User Friendly10
  • Support10
  • Features10
9.6

Very satisfied

Service used: Website Builder
I'm new to GANDI and only using the domain registration service and re-directing to my own pre-existing website. I got a quick and clear response to my query to support.
Gandi.net
Thank you Pól, it's highly appreciated!
- Guillaume
Teresa Garcia
Spain
  • Reliability10
  • Pricing8
  • User Friendly8
  • Support10
  • Features10
9.2

Fast and solution oriented

Service used: Shared - Simple Hosting S
I make a regular use of Gandi's tech support and they've always answered in less than 12h with a proposed solution to my problems. Clear communication and friendly tone. 10/10!
Gandi.net
Thanks Teresa, it's highly appreciated!
- Sophie
Kostas
Kostas
12h??? I used to be a gandi customer. I moved to siteground and their support is instant (chat, telephone, tickets) and they solve every problem (even if it is not stricktly hosting related) in a matter of minutes). Their performance is also much superior than gandi.
pablo
pablo
Yup, siteground was great until they jacked up the cost of my hosting from $112/year to $400/year, without any changes to my hosting plan and while still offering the $112/year plan on their website. They were great until they tried to extort me.

Typical Gandi.net Prices

Service Monthly Price Range
Shared Hosting £3.33 - £26.66 5 plans
VPS £10.29 1 plans
Cloud Hosting £10.29 1 plans
The Services & Prices are taken from www.gandi.net

Gandi.net Expert Review 2019

Written by: Michael Lavnduski

Gandi.net Rating

  • Reliability
    9 / 10
  • Pricing
    8 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    9 / 10
8.8
Rated by Michael Lavnduski

Hosting based in France sine 1999

Gandi.net is a web-based hosting company located in France. Gandi.net offers a variety of professional hosting and domain management services.  Their highly trained team provides a number of web based solutions for large and small businesses. Gandi.net was founded in 1999 and is one of the first domain name registrars approved by ICANN. They have a “no bullshit” policy and are committed to providing quality customer service and hosting solutions by putting the needs of every individual customers needs before their own.

Uptime & Reliability

Compare
9

Good hosting with 99.9% uptime guarantee

Gandi.net prides themselves on being a company that offers 100% full on client support. They have a live dedicated team that will help you solve an issue in a matter of minutes. Gandi.net has a full resource center with tools, forums and documents to help solve the most complicated hosting issues. Most hosting provider’s only use phone calls for questions and concerns. They guarantee a 99.9% uptime and have an advanced secure server to protect your company information. Gandi.net has a very transparent contract and has been awarded in 2011 for Top Pick Web Hosting review in France.

Features

Compare
9

Fairly normal features

Gandi.net offers a number of different types of shared hosting packages to choose from. You have the option of choosing between, Simple Hosting, Gandi VPS Plan and Reseller plan. Each plan is structured to suit different size businesses and website platforms. Each plan varies in disk space and domains per account. Disk Space ranges from 3GB- 16TB. 1-100MB of bandwidth. A choice of 1-100 domains. For simple hosting plans you can choose between four different size packages. Gandi.net offers a small, medium, large, extra-large and doubleXL plan. Each plan ranges from 60GB-1To. Their VPS plan is broken down into 5 plans. Each plan has a different amount of core space. Cores ranges from 1 core-12 cores with 1GB of Ram to 16GB of Ram. You can set up a prepaid account and use credits toward the amount of hours space and data is used. You have the option of paying per month or per hour.

Support

Compare
9

Nice support options

You can get in touch with their tech support through a ticketing system, email or a phone number.  They respond fairly quickly and are able to get your issues solved without any significant delay.  When looking on social media and other places I did not find any complaints about support, which is a good sign. They also offer a FAQ with a lot of good information, and a good user forums system so you can get help from other people that use this hosting company.

Pricing

Compare
8

Average to slightly above average pricing

Gandi.net offers several different types of pricing packages to choose from ranging from $4.17+ per month and up.  There simple plans are broken down into 5 tiers. Plans for simple hosting start at $5.00-$40.00. They include web accelerator, SSL compatibility and much more. If your company is in need of VPS solutions, Gandi.net has a plan starting at $4.17. This vps plan includes 1to16 CPU cores, 256M to 24GB of RAM and 3GB to 16TB of storage. They have additional upgrades and add ons to help accelerate your web speeds and storage. The highest amount for VPS solutions is around $9.70. Gandi.net also has cloud hosting plans with 10GB of space and 2,048MB of RAM for only $23.33.

Summary

Nice option for good hosting

Their web hosting services based on their strong privacy policy and customer support team is very good. They have a reliable and attentive team to help you stay satisfied with their services. Their plans are also very competitive compared to other well-known hosting providers. They have a cancel at any time contract as long as you do not break contract by violating the terms of service  in any way. I recommend Gandi.net to those in need of a reliable reseller and vps solution for their website. Pros:
  • Live support available 24/7
  • Good forums and FAQ
  • SSL Available
Cons:
  • No live chat feature
  • No dedicated hosting options
   
Read the full expert review Visit Gandi.net See plans & pricing

Gandi.net Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
10 GB 61.4 GB £3.33 7.6
10 GB 122.88 GB £6.66 6.8
10 GB 256 GB £13.33 7.0
10 GB 512 GB £20.00 2.4
10 GB 1 TB £26.66 4.3

VPS Hosting Plans

Plan Name Space RAM OS Price Score
20 GB 1 GB £10.29 7.2

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
20 GB 1 GB Unlimited £10.29 4.5
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Server Locations

Paris

A few words from Gandi.net

Founded in 1999, Gandi operates across three continents with 120 employees in offices in Paris, Luxembourg, San Francisco, and Taipei.

In fifteen years, Gandi has become one of the largest sellers of domain names in the world, managing nearly 2.5 million domain names as of 2018 in more than 750 available domain extensions. Additionally, Gandi is a top SSL certificate authority, managing more than 55,000 certificates and since 2008 Gandi has distinguished itself as a consumer-market Cloud hosting provider, with more than 200,000 sites and services hosted.

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