Absolutely the most disgusting company I have ever encountered. I have been a customer for 5 years, and there has been an excessive amount of downtime, resulting in nothing but financial losses for me. Thankfully, I have finally severed ties with them and I am thrilled to be transitioning to a more dependable service provider.

Strange feeling remains. I encountered such behavior for the first time. I understand that the company has a good reputation in the market, and many people are satisfied with their services. That's why I decided to create an account and try their services. Perhaps in the future, I would consider using their services to promote my startup (a photo editor) if everything went well. I liked their prices and the wide selection of servers. But something strange happened! The experience of using their services (if I can call it that) was brief: I registered, provided all my contact information, credit card number, and other personal details. I even uploaded a photo of my passport and a facial picture. Then the system displayed an error message stating that the verification process couldn't be completed automatically. Well, these things happen, right? Maybe I forgot to provide some necessary information. Unfortunately, there was no further helpful information about the error, only a vague message without any useful details that could have helped me understand the issue. So, I emailed their support team, asking for guidance on what to do in such a situation and requesting their assistance in completing the verification process. Seems logical, doesn't it? At that moment, I was ready to go through the verification process again and provide additional data and documents if needed. And here's the interesting part: they replied to my email stating that they had deleted my account (using a standard template email). They provided no specific reasons, only abstract ones. My account was genuinely deleted! Draw your own conclusions. I've seen similar rejections in the reviews of other users. This company responds as if they are protecting themselves from fraud and other issues. Everywhere, it's the same generic response. I want to ask other users to evaluate the risks adequately before submitting their personal data to this company because, based on my subjective opinion, there is a sense of unprofessionalism, even during the user data verification process, along with inappropriate behavior and disregard from their customer support. I'm not discouraging anyone from using their services; you have the right to decide for yourself. As a reasonable person and software developer, I understand that mistakes happen everywhere, both in programs and made by people. But the worst part is the unwillingness to address them. What would you do if you were simply ignored? Or if your account was deleted without explanation, even after a strong request? It's good to have a plan B; it brings a sense of security. To all the good-hearted people out there, I wish you kindness and success in your endeavors! Thank you for reading. A special thanks to the company for banning me at the very beginning, rather than when users of my product would have lost access at an inconvenient time. I respect my users. Ever heard of such a thing?

Everything going well before any problem, no way you get answer no action taken, seams like they don't care and I think they have some motto as lot you ask as slow they response!!!! Wanted to rate price higher but as you loose on each situation better get another server. Also all there hardware always fails and if this happens same thing they just don't care first answer is broad and maybe fast but after hell is starting!