Host Europe is a long-running European hosting provider with support options for users who need help with hosting, domains, contracts, or general account questions.
And, they offer you a combination of live chat, phone, email, tutorials, and remote support tools, so there are a few ways to get help depending on what you need.
In this guide, we break down the main Host Europe support options, where to find them, and when to use each of them.
Host Europe Customer Support Contacts
Here’s a full list of Host Europe’s support channels and available resources.
 | Email Support | General support – support@hosteurope.de Contract-related – vertrag@hosteurope.de Consulting & sales – sales@hosteurope.de |
 | Live Chat Support | Log into their website to access the live chat option |
 | Call Center Support | Fax – +49 221 99999 350 Phone (Germany )- +49 221 99999 301 (Austria) – +43 72 088 3362 Switzerland – +41 43 508 3629 Order Hotline – +49 221 99999 309 |
 | Team Viewer Support | https://www.hosteurope.de/faq/teamviewer/supportmodule/ |
 | Tutorials | https://www.hosteurope.de/faq/online-shop/allgemein/videos/ |
 | Blog | https://www.hosteurope.de/blog/ |
Host Europe Social Media Support Contacts
You should follow these pages for company updates or another place to follow Host Europe online.
 | Host Europe Instagram | hhttps://www.instagram.com/hosteurope1/?hl=enl |
 | Host Europe Facebook | https://www.facebook.com/hosteurope/ |
 | Host Europe Twitter | https://twitter.com/Hosteurope |
 | Host Europe LinkedIn | https://www.linkedin.com/company/host-europe/ |
 | Host Europe YouTube | https://www.youtube.com/channel/UClB9npcpiYIDBCwsR5mUh1Q |
Host Europe SLAs & Agreements
If you want the official terms behind service availability and support expectations, these are the key pages to check.
 | Terms & Conditions | https://www.hosteurope.de/en/terms-and-conditions/ |
 | General SLA | https://www.hosteurope.de/download/2022-03-03_Host%20Europe_SLA%203.7.2_Englisch.pdf |
Host Europe Legal Contacts
When you need privacy details, security information, or data protection contacts, these pages will help you out.
 | Privacy Policy | https://www.hosteurope.de/en/terms-and-conditions/privacy/ |
 | Security Policy | https://www.hosteurope.de/en/terms-and-conditions/privacy/ |
 | GDPR | Phone – +49 2233 99341040 Email – info@hosteurope.de Website – https://www.hosteurope.de/en/terms-and-conditions/privacy/ |
 | Data Protection Officer | Phone – +49 228 748980 Fax – +49 228 7489866 Email – hosteurope-dsb@rickert.law Website – https://rickert.law/ |
Other Links
Check out these pages if you want more background on the company or its partner programs.
 | Wikipedia page | https://en.wikipedia.org/wiki/Host_Europe_Group |
 | Bloomberg page | https://www.bloomberg.com/profile/company/7099853Z:GR |
 | Affiliate Program | https://www.hosteurope.de/en/Host-Europe/Partner-programme/ |
 | Reseller Program | https://www.hosteurope.de/en/Reseller/ |
Host Europe Alternatives
Since we at Hostadvice recognize how important is to have reliable customer service in your hosting experience, we selected these alternatives for you based on the reviews from our users.
 |  |  |
| Support rating based on HostAdvice users: | Support rating based on HostAdvice users: | Support rating based on HostAdvice users: |
Host Europe Support User Reviews on HostAdvice
Here are some of the Host Europe reviews from HostAdvice.
How to Contact Host Europe
If you need help quickly, live chat is usually the easiest way in.
But Host Europe also offers email and phone support, tutorials, blogs, and TeamViewer-based help, so you can either contact the team directly or look through the support content first.
Live Chat
Live chat is the simplest option when you want quick help without sending an email or making a call.
- Visit the Host Europe website.
- On the right-bottom corner of the home page, there is a Chatbox icon.
- Click on the icon to start your live chat with a Host Europe Customer Support agent.
Email Support
Email is a better fit when your issue needs a bit more explanation, or you want to keep everything in writing.
- support@hosteurope.de – For General support purposes
- vertrag@hosteurope.de – For Contract-related questions.
- sales@hosteurope.de – For Consulting & Sales purposes
Tutorials and TeamViewer Support
Host Europe offers several guides to help users fix their setup troubles, including video tutorials and blogs.
Here is a step-by-step guide for accessing the TeamViewer Support and other resources:
- Go to the Host Europe website
- On the “Menu” list at the top of the page, click on the “More” option.
- Under the “More” option, click on “FAQs.”
- On the “FAQs” page, scroll down to locate the “TeamViewer Support” option and type in your query.
Phone Support
If you would rather speak to someone directly, phone support is the more immediate option.
Host Europe offers different phone numbers depending on your location, plus a separate order hotline for sales-related questions:
Phone (Germany) – +49 221 99999 301
Austria – +43 72 088 3362
Switzerland – +41 43 508 3629
Order Hotline – +49 221 99999 309
Host Europe Customer Support via Live Chat
If you need something fixed fast, live chat is probably the best starting point.
Host Europe’s chat support is quick, easy to access, and useful for common questions or account-related issues.
One of the nicer parts is that you do not need to go through a long setup just to start chatting.
Host Europe Customer Support via Email
Email support works well when the issue is detailed, and you want a written reply you can refer back to later.
It is also handy because there are several Host Europe email addresses split by purpose, which makes it easier to reach the right team from the start.
The only real downside is that replies can take longer than live chat.
Host Europe Customer Support via Tutorials and TeamViewer Support
This side of Host Europe support is great when you want to work through an issue at your own pace or need more guided help.
The tutorials are organized by topic, so they are easy to browse, and the search function helps when you already know what you are looking for.
TeamViewer support is a nice extra when remote assistance makes more sense than back-and-forth messaging.
Host Europe Customer Support via Phone
Phone support is a good option when you want a clear answer in one conversation.
It is very useful for urgent questions, region-specific support, or cases where it is easier to explain the problem talking than to type everything into chat or email.
More about Host Europe
If you are still deciding whether Host Europe is the right fit, it helps to look beyond support and understand what the provider offers overall.
Host Europe is a Germany-based company that offers web hosting, domains, cloud services, and different hosting setups for businesses across Europe.
It offers shared hosting, VPS plans, dedicated servers, and cloud hosting. In our complete brand review, you can read more about Host Europe and see whether it fits your needs.
Host Europe Alternatives
Even if Host Europe seems like a good fit for you, it’s still smart to compare it to a few other providers to help you make a better decision.
Here are some top alternatives based on real reviews left by our users.
| | |
| Support rating based on HostAdvice users: | Support rating based on HostAdvice users: | Support rating based on HostAdvice users: |
