1.9
POOR
  • User Friendly
    1.8
  • Support
    1.6
  • Features
    2.0
  • Reliability
    1.9
  • Pricing
    2.3
Write Review Visit Online.net

Online.net Review - Expert and User Insights by Paid Customers

Pricing Range

Shared Hosting £1.84 - £5.55
VPS £2.78 - £9.25
Dedicated Server £8.33 - £1,481.83
Cloud Hosting £9.25 - £27.77

Data Centers

Pierre Albert

Pinned Review

Pierre Albert,
4.6
Je suis client depuis de nombreuses années, et je viens de recommander de nouveaux serveurs dédiés.
Les produits sont vraiment de qualité, au bon prix. J'ai eu parfois des soucis et le service client a été à la hauteur. Merci tout particulièrement à Radwan et Ian
Trevor Cardwell
Trevor Cardwell from Australia,

Preferred host of scammers and spammers

1.0
Multiple scam and spam originating from these guys on a daily basis. The scammers are just making up domains and these guys just let them go and do nothing about it.
Ardit Selmanaj
Ardit Selmanaj from Italy,

Stay away from online.net

1.0
They are thieves, they stole 400 euros from me, I ordered a server dated 16, I did not even have time to explore it, it took me 6 days to decide that that server was not valid for me, and I could not cancel it, I had to do it with...Read Morein the date 20.
So I only had 2 days to decide what to do with it. After that I could not even remove my card, they are really thieves, stay away from them,
Less
Jacobo Choy
Jacobo Choy from Mexico,

A bunch of scammers

1.0
This website is made of scammers. Literally they rob money out of you. I decided to cancel my service and they still charged me after I explicitly told them NOT TO. I cancelled my services in a timely matter. I suggest anyone else...Read More to whom this has happened to make a report because I see I have not been the only one.

They have absolutely no respect for consumer rights.
Less
Benito MBK
Benito MBK from Belgium,

Bad support and bad quality

1.0
Quality far from being that promised, I made a request for a refund a few hours later and no refund has been made because the manager is crazy and is not listening to customers, so we I stole € 450 on those I do not recommend online.net.
You want good quality / price go to OVH, Soyoustart or LWS
sefa sek
sefa sek from Turkey,

the worst company

1.0
the worst company. they lost my backup. be careful.
paul
paul,
report scams to assetrefundteam at gmail dot com to get charge backs the


FTC has been getting loads of report on their site and have been


compelled to start taking action and they are giving victims their money


back...Read More through chargebacks in the form of reversals from payment options


such as zebpay ... send a mail to get help if you have been scammed you


can also contact on whatsapp +1 917 336 3017 for more inquiries
Less
Mario dunghi
Mario dunghi from Netherlands,

Read my message please: FORGET THEM FOR EVER, THEY SHALL RUIN YOUR BUSINESS

1.0
My company website and emails have been hosted by them for a few month. At least once a week, the email gets faulty. They shall ruin my business!
metin serdar
metin serdar from Turkey,

Stay away from online.net

1.0
Stay away or ALWAYS use a "Virtual Credit Card" when you sign up to online.net !!!

When I tried to cancel my servers on 1 November 2019 and opened a ticket, they wrote: "If you cancel your server before the 20th of the month, i...Read Moret will be terminated at the end of the month, if you cancel it after the 20th of the month, it will be terminated at the end of next month."

When you buy a server at 1st of the month, they can start the servers and charge at 1st of the month. But they do not terminate servers before 20th of the month.

So they say that, you have to pay for 1 more month if you cancel the server after 20th of the month.

They do not delete your credit card details from the system until the servers are terminated and until the payments are done. Also there is no option to delete your credit card informations from the system by yourself.

So I closed my Virtual Credit Card from my bank to block them charging me for 1 more month and stated this to them. And they replied: "You won't be able to work with us anymore if the bill is not paid."

And I said: "Who cares, I will already will not work with you again."

Stay away from online.net

They have very bad termination rules and also they have very bad and rude support.
Less
Josh Miller
Josh Miller from Russia,

This is just a scam

1.0
We had a poor experience with them. They are just taking the money for the things that's aren't maintanable at all. You will be not able to prove anything to resolve the issues in a timely manner (if at all). Horrible attitude tow...Read Moreards customers from the beginning. It doesn't matter what you'll submit as you will always receive senseless answers that has no connection with underlying question. Be careful ordering anything there.Less

Expert Review

Michael Levanduski
Michael Levanduski
Expert Hosting Writer & Tester

Expert Overview

Nice Hosting since 1999

Online.com has been in business since 1999, making them one of the older and better established hosting companies.  Today they operate three data centers and a variety of great hosting options.  They are based in France and have a great reputation for helping customers get the hosting solutions that they need. One nice thing about this company is that they have done a great job at keeping up with the rapidly changing technologies.  Specifically, today they rely heavily on cloud technologies, which are the obvious trend in hosting.

You can choose from shared hosting, cloud hosting, fully dedicated servers and more to help ensure you are getting what you need.  They also make it easy to upgrade, buy domains and do other hosting related things right online without any delay.

8.6

SUPERB!

Rated by Michael Levanduski

  • User Friendly
    8.5

  • Support
    9

  • Features
    9

  • Reliability
    8

  • Pricing
    8.5

Uptime & Reliability

Hosting Seems Very Stable

The hosting with this company appears to be quite stable.  They have different availability guarantees for different packages which go as low as 99.5% uptime. This is a little below the industry average uptime guarantee of 99.9%.  It doesn’t seem that this is a real problem given what users are saying about their experience.  Still, it would be nice if they had a higher level guarantee to show confidence.

Features

Lots of Nice Features

When looking through the different lists of features for their hosting packages you will see that they have a lot to offer.  For shared hosting you can have multiple FTP accounts, quick deployment of a variety of software packages, unlimited traffic, full Apache log stats and much more.  You can choose from three levels of hosting solutions, each of which has the necessary specs to run most types of sites.

When you move up to the cloud powered VPS solutions you will find that there are a lot of really nice options here.  They start off with 2 dedicated x86 cores and 2 gigs of memory, which is quite nice.  This is at a very good price for this type of hosting solution.  You can move up to higher level VPS solutions if you need more power as well.

Dedicated servers seem to be a primary selling point for this company. They have a lot of different server packages to choose from with a wide ranging list of features and other options.  You can get solid state drives if you choose, which is a very nice option to consider.  They do put a lot of information on the page, which is either very nice or very confusing depending on your level of comfort with the technologies.

Support

Quality Tech Support is Easy to Reach

You can get tech support via email and phone 24/7. They are very responsive and can help you with just about any type of issue you may be having.  They really do know their stuff and can either fix your problems or help explain what is wrong so you can learn in the process. They do not, however, have much in terms of documentation and things like this so you can learn on your own.

Pricing

Large Price Ranges

The prices with this company vary quite significantly from package to package.  This, of course, is because the level of service you are getting goes up significantly as well.  The prices are all quite reasonable when you look at the specific specs you are getting.  When shopping with this company it is very important that you look closely at the different server specs you are getting and the price you are paying.  If you aren’t careful, you may end up paying for services you don’t really need in your specific situation.  With the proper care, however, you can get a nice price on a really great hosting experience.

User Friendly

Lots of Information Available

The site is very easy to navigate, loads quickly and has a nice clean look to it. They put each hosting package on its own page so they can give you a lot of information about what you are going to get.  This may be a great thing for many people if you like reading into the technical specs.  For others, however, it may just make the whole experience more confusing.  Whatever the case, they also offer friendly customer service and technical support to help you through if you need anything.

Summary

Great Hosting with a Great History

This is a really nice hosting company that has been helping customers for many years.  They currently host hundreds of thousands of sites and will do a great job hosting for you too.  They are especially nice if you like digging into the technical side of things to make sure you are getting the right servers at the right prices.

Pros:

  • Detailed Feature Lists
  • Lots of Hosting Options
  • Cloud Focused Technologies

Cons:

  • Can be Confusing
  • Only a 99.5% uptime guarantee

Online.net Prices, Plans & Features - 2023

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
PERSONAL 150 GB Unlimited cPanel Unlimited £1.84 1.4 Details
PRO 300 GB Unlimited cPanel Unlimited £3.70 1.3 Details
BUSINESS 750 GB Unlimited cPanel Unlimited £5.55 1.2 Details

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
VPS VC1 S 50 GB 2 cores 2 GB £2.78 1.0 Details
VPS VC1 M 100 GB 4 cores 4 GB £5.55 1.9 Details
VPS VC1 L 200 GB 6 cores 8 GB £9.25 1.9 Details

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
DEDIBOX® SC 2016 1000 GB 2 x 1.70GHz 4 GB £8.33 2.4 Details
DEDIBOX® XC 2016 1000 GB 8 x 2.40GHz 16 GB £14.80 1.9 Details
DEDIBOX® CLASSIC 2016 500 GB 6 x 2.20GHz 32 GB £27.77 1.7 Details
DEDIBOX® ST8 7.81 TB 4 x 3.10GHz 32 GB £37.03 1.0 Details
DEDIBOX® LT 2016 750 GB 4 x 3.50GHz 32 GB £37.03 1.4 Details
DEDIBOX® MD 2016 1.5 TB 4 x 3.50GHz 64 GB £50.93 1.0 Details
DEDIBOX® PRO GEN2 7.81 TB 4 x 2.80GHz 96 GB £92.62 2.7 Details
DEDIBOX® ENT GEN2 7.81 TB 12 x 2.40GHz 128 GB £138.95 1.9 Details
DEDIBOX® MINI WOPR GEN2 11.72 TB 16 x 2.60GHz 192 GB £203.76 1.9 Details
DEDIBOX® WOPR GEN2 11.72 TB 20 x 2.60GHz 256 GB £296.31 3.2 Details
DEDIBOX® POWER 8 6.6 TB 24 x 3.03GHz 512 GB £1,481.83 1.9 Details
DEDIBOX® ST12 11.72 TB 4 x 2.80GHz 16 GB £74.07 1.9 Details
DEDIBOX® ST12 SSD 2016 11.72 TB 12 x 2.40GHz 96 GB £324.05 1.8 Details
DEDIBOX® ST24 SSD 2016 23.4 TB 12 x 2.40GHz 96 GB £527.94 1.9 Details
DEDIBOX® ST48 46.88 TB 8 x 3.10GHz 64 GB £203.78 1.9 Details
DEDIBOX® ST72 70.3 TB 8 x 3.10GHz 64 GB £203.78 1.0 Details

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
ESSENTIAL 500 GB 2 cores 1 GB Unlimited £9.25 1.0 Details
PERFORMANCE 750 GB 4 cores 2 GB Unlimited £17.58 1.9 Details
PREMIUM 750 GB 8 cores 8 GB Unlimited £27.77 1.9 Details

Check Similar Hosting Companies:

  • 0
    Hostens
    Money Back 30 Days
    Expert Review
    4.4
    Hostens Reviews 246 reviews
    Starting Price
    £0.74 / mo
    21 Hosting Plans
    1 Data Centers
    database
    Up to 80 GB Disk Space,16 TB Bandwidth
    check
    Offer One Of The Cheapest Prices On The Market
    check
    24/7 Customer Support Service
    Visit Site
  • 10
    ChemiCloud
    Money Back 45 Days
    Free domain
    5.0
    ChemiCloud Reviews 537 reviews
    Starting Price
    £2.44 / mo
    13 Hosting Plans
    11 Data Centers
    check
    24/7 Award-Winning Support
    money-bill-alt
    Worry-Free - 45 Days Money Back
    database
    Simple Website Builder With Drag And Drop, Responsive Design, And Over 350 Templates
    Visit Site
  • 1
    Webdock
    Money Back Anytime
    Expert Review
    4.8
    Webdock Reviews 99 reviews
    Starting Price
    £2.64 / mo
    16 Hosting Plans
    2 Data Centers
    vps
    Linux VPS Hosting With Instant Provisioning & Built-In Scaling
    check
    Three Green-Energy Data Centers, Including Mumbai, India
    shield-alt
    Awesome Control Panel, Lots Of Free Backups, Root Access, High Baseline Security & DDoS Protection
    Visit Site
  • 8
    Stablehost.com
    Money Back 45 Days
    Expert Review
    Starting Price
    £1.43 / mo
    21 Hosting Plans
    9 Data Centers
    check
    Over 1,000 Unique Top-Level Domains With Free Whois Protection Included
    check
    Email and DNS-Editor Included With Each Domain
    globe
    Friendly, Helpful Support Staff Available To Help You Via Phone Or Email
    Visit Site

Web Hosting in Compare:

Select at least 1 more company to compare
Cancel Compare