OVH.com Reviews and Expert Opinion

Based on 359 user review in 12 languages
3.6
POOR

Customer score for OVH.com

  • Reliability
    3.4 / 10
  • Pricing
    4.6 / 10
  • User Friendly
    3.3 / 10
  • Support
    2.9 / 10
  • Features
    3.7 / 10

Detailed Scores / Summary

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Marco C
United Kingdom
  • Reliability2
  • Pricing2
  • User Friendly4
  • Support2
  • Features4
2.8
NEW

Horrible service and rude customer service

Service used: Shared - Home
Worse company ever, they have a useless customer service providing incorrect answers after 4-5 days. Their services are not as advertised on their website, they have a lot of limitations and strange policies created in order to fo...Read More
Paul Bertner
Cyprus
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0
NEW

In webhosting paket included domain not transferred, OVH not refunding money

Service used: Shared - Home
Booked a webhosting plan with included domain (free for the first year). OVH didn't do the domain transfer and wasn't able for more than two weeks to transfer the domain. Therefore I had to search for another provider due to the d...Read More
Tim Sharpe
Canada
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Worse host even MUST AVOID

Service used: VPS - VPS SSD 1
Have been with OVH for almost 2 years and all was working up until last night then all of a sudden cannot access via ftp at all, cannot log into any cpanel of any of our accounts only get this message "Sorry for the inconvenience!...Read More
sofiane m.
United Arab Emirates
  • Reliability2
  • Pricing4
  • User Friendly4
  • Support2
  • Features2
2.8

Horrible customer service !!!

Service used: Shared
How can they still be in business ??? I have a ticket open for 1 week for an emergency (phone line redirection), I get a piece of reply every 3 to 4 days only !

This is impossible to have a serious conversation with these peopl...Read More
 
Liza Zadorina
United Kingdom
  • Reliability2
  • Pricing4
  • User Friendly2
  • Support2
  • Features4
2.8

Horrible service

Service used: Dedicated Server - MG-128
We're using their Dedicated server and a Mail Pro Plan. Never, Never try their Mail servers. They're horrible. To begin with: they're filtering some of the mails without telling you and not even putting it to a Junk box. They just...Read More
Rui Silva
Ireland
  • Reliability4
  • Pricing8
  • User Friendly2
  • Support2
  • Features4
4.0

Email hosting terribly slow

Service used: Shared - Pro
I've subscribed a Web hosting plan with email accounts included, and at the beginning after configuring my MS Outlook client to those emails accounts via POP3, everything was working very well. A few months ago without any changes...Read More

Typical OVH.com Prices

Service Monthly Price Range
Shared Hosting £1.22 - £5.88 3 plans
VPS £2.70 - £10.45 3 plans
Dedicated Server £53.47 - £492.09 34 plans
Cloud Hosting £6.97 - £32.54 6 plans
The Services & Prices are taken from www.ovh.com

OVH.com Expert Review 2019

Written by: Michael Lavnduski

OVH.com Rating

  • Reliability
    5 / 10
  • Pricing
    9 / 10
  • User Friendly
    4 / 10
  • Support
    2 / 10
  • Features
    7 / 10
5.4
Rated by Michael Lavnduski

Modern & Innovative Hosting

OVH is based in Canada, but they have data centers throughout the world.  The company actually designs and manages their own data centers, which is quite unique for a hosting company.  They also have innovative network connections, security and other benefits that will help ensure a positive overall hosting experience. They are focused on offering environmentally friendly data centers that are certified by organizations around the world.  This helps them to build confidence with their customers, and it has been very successful.  They say that 155 out of the largest 1000 European companies have their sites hosted in OVH facilities, which is really impressive.  Overall, this is a great company with  modern facilities that is constantly innovating.

Uptime & Reliability

Compare
5

Excellent 99.99% Uptime Guarantee

They offer a 99.99% uptime guarantee with a less than 5 minute response time guarantee in the event of a hardware failure.  This should give customers the confidence they need to know that their site will be up at all times.  The added guarantee of the 5 minute response time is nice because it shows that they are planning for those times when the unexpected happens. The fact that the company uses RAID 10 configuration for their hard disks is also going to help keep sites up and stable.  Of course, this company designs their own world class data centers with redundant power, network and cooling systems so the facility itself will help to avoid any large scale outages.

Features

Compare
7

Quality Features

OVH has many great features.  Their lowest hosting level is a regular or cloud based VPS solution.  It is priced in line with most companies shared hosting options, but you'll have the added power of the VPS, which is nice.  The cloud VPS is slightly more expensive, but still a good deal.  There are several options within each category so you can get exactly what you need without paying extra. They guarantee CPU power, starting with 2 vCores at the entry level and moving up to 8 for the highest level VPS.  You'll also get guaranteed RAM availability starting with 2 gigs and moving up to 16.  The hard disk space is also very generous ranging from 25 to 200 gigs, all of which are in a RAID 10 configuration for added stability. One really nice feature is that you can upgrade your hardware specs at any time without having to do any server transfers or things like that.  This helps to keep your website up and running while still giving you plenty of room to grow.

Support

Compare
2

Good Tech Support

Their technical support is on site in their data centers and ready to help you when you need it.  The fact that they have a 5 minute response time for failed hardware is an example of the benefits of this company.  They are also skilled with what they do so they can answer any questions you have or provide help when you need it. They also have a forum and blog to help with ensuring you have the best possible hosting experience.

Summary

Very Nice Hosting Option

This company provides their customers with everything they will need to host any type of site that they want.  There are a lot of different options so you can be sure to get exactly what you need.  Most people are going to be very happy with the level of service they are given with OVH. Pros:
  • Great data centers
  • 99.99% uptime guarantee (plus 5 minute response time guarantee)
  • Fair prices
Cons:
  • No shared hosting options
  • So many choices may be confusing to customers without hosting experience
Read the full expert review Visit OVH.com See plans & pricing

OVH.com Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
1 GB Unlimited £1.22 2.7
100 GB Unlimited £2.94 2.9
250 GB Unlimited £5.88 2.9

VPS Hosting Plans

Plan Name Space RAM OS Price Score
10 GB 2 GB £2.70 3.7
20 GB 4 GB £5.42 4.1
40 GB 8 GB £10.45 4.8

Dedicated Server Plans

Plan Name Space RAM OS Price Score
3.91 TB 32 GB £61.22 4.3
3.91 TB 64 GB £92.22 2.5
3.91 TB 128 GB £138.72 2.4
3.91 TB 128 GB £154.22 3.6
3.91 TB 128 GB £169.71 2.4
3.91 TB 256 GB £208.46 3.6
3.91 TB 256 GB £254.96 3.6
7.81 TB 384 GB £447.15 4.4
7.81 TB 512 GB £492.09 3.6
3.91 TB 32 GB £53.47 2.4
3.91 TB 64 GB £68.97 10
3.91 TB 128 GB £104.62 2.4
3.91 TB 32 GB £84.47 4.0
3.91 TB 64 GB £104.62 3.6
3.91 TB 128 GB £138.72 2.8
7.81 TB 16 GB £61.22 3.6
7.81 TB 32 GB £84.47 3.6
7.81 TB 32 GB £92.22 8.8
7.81 TB 64 GB £130.97 3.6
7.81 TB 64 GB £127.87 2.8
7.81 TB 128 GB £189.86 2.0
11.72 TB 16 GB £68.97 3.6
29.3 TB 32 GB £120.12 3.6
46.88 TB 64 GB £275.11 3.6
7.81 TB 64 GB £189.86 3.6
7.81 TB 128 GB £298.36 3.6
7.81 TB 256 GB £425.45 7.6
480 GB 32 GB £61.22 2.8
960 GB 64 GB £97.64 3.2
960 GB 64 GB £108.49 3.2
3.91 TB 64 GB £84.47 2.0
3.91 TB 128 GB £93.77 9.6
3.91 TB 128 GB £154.22 3.6
3.91 TB 256 GB £208.46 3.6

Cloud Hosting Plans

Plan Name Space RAM Bandwidth Price Score
25 GB 2 GB Unlimited £6.97 4.7
50 GB 4 GB Unlimited £13.94 3.6
100 GB 8 GB Unlimited £25.95 2.0
25 GB 6 GB Unlimited £8.67 5.2
50 GB 12 GB Unlimited £17.35 2.0
100 GB 24 GB Unlimited £32.54 2.0
A Free Domain is included when purchasing any hosting service from OVH.com
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