PowWeb Reviews and Expert Opinion

Based on 12 user reviews in 1 language
2.3
STAY AWAY

Customer score for PowWeb

  • Reliability
    2.0 / 10
  • Pricing
    2.5 / 10
  • User Friendly
    2.3 / 10
  • Support
    2.0 / 10
  • Features
    2.5 / 10

Detailed scores / Summary

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Annie English
United States
  • Reliability2
  • Pricing4
  • User Friendly2
  • Support2
  • Features2
2.4
NEW

Abhorrent customer service

Service used: Shared - One Plan
PowWeb has abhorrent customer service. First, our website went static. And after multiple frustrating calls and online chats, I was told they no longer supported the platform our website was built on. (To my knowledge we were neve...Read More
Alysha Lewis
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Run far far away!

Service used: Shared - One Plan
This has to be THE worst company ever! I have had my website hosted with this company far too long. Countless problems with the files getting lost. Customers going to my website, only to find out there is no website. File director...Read More
Kayem Bee
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

That's it, I've had it

Service used: Shared
I wish I could give them zero stars. I've had Powweb for 10 years and it was great at first. However, their service has steadily been going downhill and now I'm just done with them. I paid for premium support and it took forever t...Read More
Michael Costa
Australia
  • Reliability2
  • Pricing6
  • User Friendly4
  • Support2
  • Features6
4.0

Useless Tech Support

Service used: Shared
Leaving them as of now. Their tech support is useless. I have constant issues with email and open a support ticket. I get a stupid response like stop using Microsoft Outlook for a while and see if the problem goes away and ticket ...Read More
M J Hunter
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Poor Delivery & Ignorant Support Team

Service used: Shared
On Saturday, August 26, our company lost PowWeb services because of "an audit". We've been told EVERY day since then that our service would resume between 24 and 48 hours ... not acceptable for a small business. This Wednesday mor...Read More
Toronto Product Photography
Canada
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

Powweb is a Garbage Web Hosting Company

Service used: Shared
I passionately hate Powweb these days. They changed their tech support to the Philippines and these clowns are a bunch of know-nothings, nothing-burgers eating idiots. When I call over tech issues they always have me on hold forev...Read More
Linda D.
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

bad service

About 2 years ago I paid for them 900.00 for them to design me a web site. About 6 months ago I googled my domain name and web site that I paid for is no longer there. I have called 2 times and no response to where it is. Only that they opened a ticket on it.
Eivind Brydoy
Norway
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features4
2.4

TERRIBLE HOSTING COMPANY!

Service used: Shared
Moved from HostGator
I have forgotten to stop the service and as others they put me on some high paying plan I could not get rid of. Worse yet, my mail address changed and the domain went out. Now they want to charge me 160 USD for getting it back as a "redemption fee". Keep away from these!
Spencer Wright
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0

A customer no more, sneaky and unethical practices.

Service used: Shared
I was a customer for a long time, around 10 years or so. Hosted multiple domains and websites. Noticed my hosting fee had increased steadily over the years for no apparent reason. I never signed up for additional features or anyth...Read More

Typical PowWeb Prices

Service Monthly Price Range
Shared Hosting £3.02 1 plans
The Services & Prices are taken from www.powweb.com

PowWeb Expert Review 2018

Written by: Michael Lavnduski

PowWeb Rating

  • Reliability
    10 / 10
  • Pricing
    9 / 10
  • User Friendly
    9 / 10
  • Support
    10 / 10
  • Features
    8 / 10
9.2
Rated by Michael Lavnduski

Nice hosting but very limited options

Powweb is another web hosting company that has been bought out by Endurance International Group, which is one of the largest hosting companies around.  They still operate largely independently, but some people will appreciate the fact that they are backed by this major company. This hosting company is focused only on small sites for individuals and businesses.  They only offer one hosting package, which is quite unusual.  The package is an unlimited shared hosting service, which offers mostly standard features.  Obviously there is no option to grow your site beyond shared hosting with this company, but for many people that is not a problem at all. If their one hosting option fits your needs, however, they are an established company that seems to provide quality hosting with few problems.

Uptime & Reliability

Compare
10

No uptime guarantees

They don’t really mention their uptime stats at all on their page and there is no much information about what you can expect.  Customers don’t complain about outages, which is a good sign.  From what I can gather, they don’t overload their servers, which is the primary problem with most shared hosting companies.  This would indicate that their uptime is likely to be very good. They do mention on their site that they use Tier 1 backbones and RAID technology on their dell web servers, all of which indicates that they are likely a very stable hosting company to work with.

Features

Compare
8

Standard features only

Nothing outstanding to report regarding the features from Powweb.  You’ll get a free domain name when you sign up for hosting, and some ad credits to Google, Yahoo and Bing.  Of course, these are all standard fare with most hosting providers these days. Despite the fact that they don’t really offer anything out of the ordinary, that may not be a problem for their target audience.  They are clearly looking to sign up only small businesses and individuals, most of whom won’t need any major extras.

Support

Compare
10

24/7 live chat support and ticketing system

Due to the simplicity of their hosting packages there aren’t typically going to be many issues that you need to worry about.  In the event that you do have problems, they offer a 24/7 live technical support and a ticketing system which has fast response times.  They also have a toll-free number for US customers to use.  Overall, however, with just shared hosting available, you aren’t likely to need to use their tech support very often.

Pricing

Compare
9

Upfront pricing with no surprises

The fact that they offer only one hosting package makes it really easy to see what you will be paying.  You can either choose to pay month by month, or save a little bit by paying for a year or longer at a time.  Everything you’ll need for basic hosting is included so you’ll likely have no additional charges that you need to worry about.

Summary

One of the simplest web hosting options in the industry

There really isn’t a lot to say about this hosting company.  They will either meet your needs, in which case they are a great option, or they won’t.  If you are looking to host a site that you want to set up and let it go, this is likely a great option.  You won’t run into any significant trouble, but you also can’t really grow the site. Pros:
  • One hosting package makes it easy to choose
  • Very clear list of services
  • Backed by Endurance International Group
Cons:
  • Only shared hosting available
  • No uptime guarantees
  • Only custom control panel available (no Plesk or cPanel)
 
Read the full expert review Visit PowWeb See plans & pricing

PowWeb Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price Score
Unlimited Unlimited Unlimited £3.02 2.2
A Free Domain is included when purchasing any hosting service from PowWeb
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Server Locations

United States

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