Nowadays, there are thousands of web host providers on the market. They all offer different hosting plans that are suitable for different businesses, but the way to the top is definitely challenging. ResellerClub is an Indian-based hosting company that, as the name implies, resells other company hosting services. This web hosting company has already made an impact in about 150 countries and supports more than 200,000 customers.
ResellerClub is owned by Endurance International Group (EIG), which owns other big web hosting companies, such as HostGator and Bluehost. In terms of hosting, this company doesn’t come with only reseller plans. The customers can choose from WordPress Hosting, VPS Hosting, Cloud Hosting, Dedicated Hosting, Reseller Hosting, and Shared Hosting. But the best part is that not only do you get a wide range of hosting plans, but they also come at very affordable prices.
Is ResellerClub the Right Host For You?
Choosing the most suitable web host for your website can be really difficult, especially when there is huge competition. In order to be an outstanding web hosting company, your services and performances should really be on a high level.
When I first got the chance to do this review, I hadn’t heard about ResellerClub, so I was very excited to learn something new from another web host provider. But I definitely didn’t expect what I saw. My experience wasn’t that great. At first, I came across very disappointing customer reviews, so I wanted to be 100% sure if this provider was worth it, and I started my own testing process. As I went more into details, I just made sure that what I read was, unfortunately, true. ResellerClub has pretty lousy customer support as their agents take ages to respond. Also, their performances are not the best. In fact, I don’t remember when I have last seen such bad performances. The websites supported by ResellerClub face a lot of downtimes and slow loading speeds. No one wants to lose its customers, right? However, I gave it a chance and decided to do this ResellerClub review so that you can have first-hand information.
Here Is How We Review:
The main point of our ResellerClub brand review is to provide reliable information that will help you easily determine whether this hosting service is the one for you. That’s why our expert team follows five steps that are crucial for a good expert review.
- The first step in the journey is to purchase a hosting provider’s plan. According to previous experiences, you don’t have to buy the most expensive plan. It is enough to buy the most affordable web hosting plan that covers everything that is needed for testing.
- After choosing the hosting plan, we continue to the second step, which is precisely and thoroughly exploring each feature. At the same time, our team of professionals tests the chosen provider’s speed and performance.
- Furthermore, we come to the third essential step. We analyze the pros and cons of web hosting, check their customer support, and make sure that the price is responsive to their service. In other words, we test the web host provider to see whether it is worth your time and money.
- Once we are done with the previous three steps, we will publish the review and also update it throughout the year, which is of great importance.
- If you want to achieve a reliable expert review, it is very important to clarify what you’ve written in it by checking the customer reviews. The customers are an unbreakable part of the industry’s chain, so we consider the customer reviews and put together the final score for the hosting web service.
Pros and Cons
- Easy to navigate cPanel
- Excellent prices
- 30-day money-back guarantee
- Multiple server locations
- Free SSL certificates
- More expensive domain prices
- Slow website speed
- Irresponsive support
- Lots of downtimes
|Parameter||Score||Why did we give this score?|
|User Friendly||8.5||ResellerClub is overall a decent user-friendly platform. It comes with the well-known cPanel that many customers love to use. But that’s not enough to make up for the dull support and not so many features. That’s why we give it a score of 8.5.|
|Support||7.6||In terms of support, I am used to a better one. ResellerClub comes with live chat, ticketing support, a knowledge base, and phone and email support. Although it has everything one web host provider needs to have, the support isn’t reliable at all. The agents reply late, and they can even not answer your emails. Also, they can’t answer your questions at a time. Because of this, we decided to go with a score of 7.6.|
|Features||8.8||The features of this provider are somewhere better. The customers can enjoy free SSL certificates, website builders like Weebly and WordPress, backups, etc. But, you won’t get much with the cheapest plan and a lot of necessary add-ons come at extra cost, so we give it a score of 8.8.|
|Reliability||7.9||ResellerClub disappointed me the most with its performance. The customers that have chosen this provider have reported lots of downtimes, slow websites, and slow loading times. As one of the essential elements of one web hosting company, this is indeed a big drawback. Due to this, the reliability gets a score of 7.9.|
|Pricing||8.7||Pricing is the best thing in this company. First, ResellerClub hosting provides a variety of hosting plans (WordPress Hosting, VPS Hosting, Cloud Hosting, Dedicated Hosting, Reseller Hosting, and Shared Hosting). Still, second of all, they come at very affordable prices. The reason why we gave a score of 8.7 and not a higher one is that you don’t get much from their plans.|
|Overall Score||8.3||ResellerClub’s team definitely has to work harder if they want to keep their customers and engage new ones. There are lots of drawbacks that need to be improved.|
ResellerClub Prices & Plans – 2022
One of the biggest pros of ResellerClub hosting is the pricing. This web host provider comes with WordPress Hosting, VPS Hosting, Cloud Hosting, Dedicated Hosting, Reseller Hosting, and Shared Hosting. As you can notice, there is a wide range of hosting plans that are suitable for every business, and each of the plans comes with a relatively affordable price, a 30-day money-back guarantee, and different features that will improve your website. What’s best about ResellerClub is that it provides Linux and Windows options for all its hosting packages, which is absolutely incredible.
We’ll start off the pricing list with the ResellerClub Dedicated Hosting. Dedicated servers offer you complete administrative control of your hosting. You will get instant provisioning of Intel Xeon processors, efficient server technology and reliable network, full root access and server management portal, and core support with security patches and updates. ResellerClub offers Windows and Linux Dedicated hosting.
The Linux Dedicated Hosting comes with four plan levels – Standard, Business, Pro, and Elite, and the cheapest one starts at $62.99/month.
On the other hand, the Windows Dedicated Hosting is a bit more expensive as it starts at $140/month. This plan comes with four levels – Standard, Business, Pro, and Elite.
Next is the ResellerClub Shared Hosting, which is one of the cheapest Shared Hosting plans I’ve come across. By purchasing this plan, you’ll get unlimited storage, bandwidth, and email, one-click installs of more than 400 applications, free DNS management and SSL certificates, 24/7 support via phone, email, and live chat, and built-in Varnish caching that makes sites up to 1,000% faster. The Shared Hosting also comes with Linux and Windows plans.
The Windows Shared Hosting comes with three plans – Personal Hosting, Business Hosting, and Pro Hosting, and it starts at $3.49/month.
The second plan, Linux Shared Hosting, is cheaper than the Windows one as it starts at $2.49/month. The Linux plan comes with three plan levels – Personal Hosting, Business Hosting, and Pro Hosting.
Furthermore, we’ll look into the ResellerClub VPS Hosting. ResellerClub provides Linux VPS Hosting, Plesk VPS Hosting, and Managed VPS Hosting. The VPS servers come with the CentOS operating system, full root access, a 30-day money-back guarantee, and cPanel and WHM or Plesk installations. The customers will also experience free KVM virtualization and SSD storage, options for cPanel or Plesk management, operating system updates & patches, support for SSH, SSI, log files, and more, and they can even upgrade to Bluehost VPS for top-tier speed.
The Linux VPS Hosting comes with four levels – Standard, Business, Pro, and Elite, and it starts at $7.99/month.
The second is the Plesk VPS Hosting, which starts at $7.99/month, and it also comes with the same four levels levels – Standard, Business, Pro, and Elite.
Lastly, the Managed VPS Hosting comes with Standard, Business, Pro, and Elite plan levels, and it starts at $97.99/month. As you can notice, this is the most expensive VPS Hosting plan.
ResellerClub definitely provides a huge range of hosting plans, which makes your decision harder than ever. But don’t worry. That’s why I’m here. I’ll help you understand what each plan offers so that you can choose the best one for your page.
The customer can also choose the WordPress Hosting plan. WordPress Hosting offers four levels – Standard, Business, Pro, and Elite, and it starts at $6.79/month. This plan is optimized for those who build their websites by using WordPress, and you will get pre-installed WP and Jetpack with auto-updates, WP-CLI, and Git support, plus optimized databases, on-demand scaling for CPU and RAM, integrated caching, CDN, and data mirroring, and automatic cloud backups and malware scans.
Next is the ResellerClub Reseller Hosting plan. This plan also comes with Windows and Linux options, and it offers five cPanel accounts, free SSL certificates, unlimited email accounts, CloudFlare protection, and free website migrations.
The Linux Reseller Hosting comes with four levels – Essential, Advanced, Pro, and Ultimate. The cheapest option starts at $16.99/month.
On the other hand, the Windows Reseller Hosting plan is a bit more expensive, as it starts at $17.99/month. This plan also comes with four levels – R1, R2, R3, and R4.
Last but not least is the ResellerClub Cloud Hosting plan. This plan comes with Cloud Hosting and Professional Cloud Hosting, which is built with Google Cloud. By purchasing this plan, you will get unlimited emails, unmetered bandwidth, free SSL certificates, and a few more features that will enhance your website.
Cloud Hosting has three plan levels – Personal SSD, Business SSD, and Pro SSD. The cheapest plan level starts at $6.49/month.
Lastly, the Professional Cloud Hosting offers three plan levels – Small, Medium, and Large, starting at $7.49/month.
I must say that I am pleased by ResellerClub hosting plans as they come in a great number, allowing you to choose what will fit best for your business website. One part of the plans are very affordable, but some are more expensive, so pay attention to the prices. Because I’ve already mentioned some features, I think that it’s time to explain them more thoroughly.
Features & Benefits
When you’re searching for a decent web host provider, you must carefully explore each of its strengths and weaknesses. Our ResellerClub review continues with the great features you will enjoy if you choose this provider. What I personally really liked was the hosting plans that were optimized for Linux and Windows. From here, you get a variety of plans that will improve your websites and provide a better experience. Are you ready to see what you can expect?
1. Global Presence
ResellerClub was founded in 1998, and since then, the company has hosted more than 200,000 customers in more than 150 countries worldwide. They have served about 5 million domains, which makes them seem pretty professional and mature.
In the image above, you can see the location of their data centers. As you can see, ResellerClub has already spread almost everywhere except in Australia. The company has data centers in the USA, Great Britain, Turkey, India, and Hong Kong.
2. Award for Migrating a Website
One incredible feature you will get from ResellerClub is not only the free website migration but the option where you get paid for migrating your hosting from another web host provider.
You just need to enter some basic information like name, email, and the number of packages you want to migrate, and that’s it. However, I wanted to ensure that this was not just a marketing trick, so I decided to get in touch with their expert team. Unfortunately, I didn’t get an answer to this question when I contacted them.
3. Website Builders
As I got further with reviewing the hosting plans, I came across an option to choose a website builder. ResellerClub offers its own website builder and Weebly. But, once again, I didn’t get a 100% sure answer whether the ResellerClub website builder is from another company.
Using the website builder lets you choose from hundreds of templates and powerful extensions for your website and use the drag-and-drop system that drastically eases your journey. You can also optimize your website for eCommerce.
* Learn more about the best website builders in the market
Every web host provider should come with a backup option in case your website faces a hacking attempt or a malware attack. ResellerClub hosting comes with a pretty detailed backup policy that says you can even restore your data of the last seven days. This feature makes sure that all your data and files will be kept safe.
ResellerClub comes with pretty excellent security features. One of them is CodeGuard Website Backup which is a wonderful add-on that provides AES 256 bit encryption, on-demand backups, and automatic backups. Next is the SSL certificate that comes with SHA2 & ECC 128/256-bit encryption and notifies you of issues within two days.
Last but not least is the SiteLock Website Security which has daily malware scans, malware removals, FTP scanning, and network scanning.
Warning: You can find the prices of the security add-ons on the official ResellerClub hosting website and learn more about what they offer.
6. Developer-friendly Tools
ResellerClub hosting is suitable for beginners and more advanced developers. That’s why those who are longer in this industry can get access to support for PHP up to version 7.1, Python (only older version 2.6.6), Ruby on Rails, and Perl.
So far, I have had a pleasant experience with ResellerClub. But, now, I’ve come to the most important part of my ResellerClub brand review – the performance and reliability. Performance and reliability are what make one web host company stand out from the crowd. From what I’ve read in other expert reviews and also from many customer reviews, I was a bit shocked. They claim that the performance of this provider is quite terrible. To make sure that it doesn’t have a lot of downtimes and that it’s not that slow, I decided to get my expert team to test it. Let’s see if I run into something different from what I’ve read online.
Speed – The Closer You Are To The Data Center, The Better
One of the most important metrics is speed. That’s why we tested the speed in different locations.
As you can see in the image above, we got A+ for speed, which doesn’t look bad at all. The fastest results are in the US, while the slowest speed is measured in Bangalore (247 ms), which means the further you are from the server, the worse speed your website will get. So far, it looks like my experience wasn’t bad as I expected.
Uptime – Promised 99.9% The Whole Time
ResellerClub guarantees an uptime of 99.9%. However, some tests that I’ve seen online show that the uptime varies, and it is an average of 99.97%. That’s incredible! What shocked me the most were the unsatisfied customers that faced a lot of downtimes. If that’s true, ResellerClub should do something as soon as possible. The uptime is the most crucial element of the performance that determines whether you’ll lose or gain customers.
Loading Time – The Industry’s Average
Many types of research show that if your website takes too long to load, the customer will simply exit it. To avoid this, you should choose a reliable web host company that provides faster loading times. ResellerClub comes with an average of 431 ms, which is actually the industry’s average loading time. I’ve seen worse, but I’ve also seen better loading times. Because I wasn’t sure about the performance of this hosting company, I conducted two tests that more or less showed me the same results.
I must say that my experience was pretty well. But one thing is more than sure. ResellerClub doesn’t have a consistent performance. The speed and the uptime change pretty often, so they deliver a different level of services to each customer. This is quite a drawback as they look immature and not professional. They should do something to be more consistent.
Level of Support
After testing the provider’s performance and reliability, I wanted to see whether the customer support rumors were true. If you read any customer review or maybe even an expert one, you’ll see that ResellerClub doesn’t come with the best support.
ResellerClub provides standard customer support via email, phone, and live chat. They guarantee that their agents are available 24/7 and that they are knowledgeable, but from my personal experience, it might not be like that. In order to get support, you should just log into your dashboard and select which topic you’d like to discuss.
In terms of live chat, their ‘live chat’ feature seems to be offline all the time. Even when they respond, they are not sure how to fix your issue or where to direct you. I also waited more than 10 minutes for an answer, and in the end, they couldn’t answer me. However, they are friendly and want to help you, so with this, they made up for the bit weaker support.
On the other hand, the Knowledge Base can be more helpful as it is divided into categories, and you can also search for your issue. In the Knowledge Base, you can get a solution to your problem more easily.
What’s more, you can connect to an agent by directly calling them.
As you can see, there are three phone numbers – an Indian, an American, and an English one. Unfortunately, I’ve read that this customer support option is not efficient, as they never answer.
Being a user-friendly web host company means a lot. By having an easy-to-navigate control panel and straightforward processes, you will gain a bunch of pleased customers. But, things can get a bit challenging when your company has to balance between being beginner-friendly and also suitable for more heavy users. While doing my ResellerClub brand review, I was happy to see that they have chosen the cPanel, which is loved and wanted by many users. I must say, after the dull customer support, I was positively excited about the user-friendliness of this provider. Through the cPanel, the usage and the managing of your account are very quick and easy.
1. Creating an Account with ResellerClub
Creating an account with ResellerClub might be one of the easiest and fastest processes I’ve come across. The whole process from scratch took me about five minutes. Yes, you’ve read that right. I had my ResellerClub hosting account in no time, which is absolutely fantastic if you are in a hurry the whole time. First, you choose a plan, enter your information, and there you have it. However, I waited a few days before my account was verified by ResellerClub’s expert team.
2. Installing WordPress
Another easy and saving-time process is the installation of the famous website builder – WordPress. ResellerClub did an extraordinary job with this process, as it offers on-screen instructions on how to install it. Once you log in to your ResellerClub account, you can find the option to install WordPress in ‘Apps.’ Then, you need to enter your domain name, and after that, everything is in the ResellerClub teams’ hands. You will get your WordPress account in less than 10 minutes.
3. Softaculous App Installer
The Softaculous App Installer is definitely one of the best innovations. This tool helps you install applications to your website in no time. You can add an application that enhances your entire website services with just a simple click. This takes absolutely less than a minute, as the ResellerClub team takes care of everything.
From what I’ve seen while I was doing my ResellerClub review, I have mixed feelings about this web host provider. There are some positive sides, but there are also a few drawbacks that might change your mind about choosing their services. Now that I’ve explained everything thoroughly, it’s time to get to the exciting part.
Step by Step Walkthrough
As I already mentioned, creating an account with ResellerClub is done in less than 5 minutes. I guess that you are impatient to see how to do it, so let’s get down to business.
To start this process, you can choose whether to go directly on the ‘Login’ button or to do it through a plan.
I decided to create my account through a hosting plan, so I’ll explain you that way. To get a clear representation of what I am doing, I’ve chosen the cheapest WordPress plan level, as I only wanted to test their services.
First, you need to click on ‘Buy Now.’ After that, you’ll be transferred to the following screen.
The next step is to register your domain or transfer your already existing one.
After you finish this step, ResellerClub offers you to add some of their add-ons. I really loved this because it is excellent marketing, persuading you to strengthen your website.
However, you can skip this step or choose what service you would like. I skipped this as I only need this account to do a reliable ResellerClub brand review.
Another great thing is that on the right side of the screen, you can see how much it will cost you.
You can still change your mind and purchase an add-on on the ‘Buy Other Products’ button, or click ‘Continue’ and move on to sign in.
Here, you should enter personal information, such as your name, country, email, phone number, address, and zip code. After you are done, tick the terms and conditions box, and click on ‘Create Account.’
Once you are done with that, you need to verify your ResellerClub account, and you are good to go. So far, I am really enjoying this process.
Using and Managing Your Website on ResellerClub
The cPanel is what many customers love and claim that it is easy to use. Now, I’ll check if that is correct or is it another rumor.
Once you get into your ResellerClub account and log in to the cPanel, you will see this dashboard.
More precisely, in the cPanel main menu, you will have access to:
- 3rd party app software
But, before I get to describing anything, let’s have a more detailed look at the dashboard.
In the top right corner, you can have a look at your account settings, such as your username. There, you can change your password, your language, style, etc. The best part is that it can all be reset with a single click.
On the left side of the screen, you can see a sidebar that includes ‘Home,’ statistics like file transfers, email account numbers, domain names, etc., commonly used links, an overview of bandwidth & disk space, and user management to add/ remove users email accounts, manage who has access to FTP, etc.
Updating Contact Information
If you want to update any contact information, you should click on the dropdown menu, which is next to your username. Then, click on ‘Contact Information,’ and you’ll get to this screen.
You will see a whole list of preferences that, if you tick, you’ll get notifications about them. In the end, you should just click ‘Save.’
To change your password, you need to click on ‘Password & Security.’ First, you need to enter your old password and then create a new one.
In the ‘Domain’ section, the users can add or remove a domain. Yes, you can host more domains within the same cPanel. Isn’t it great?
If you want to add a new domain, click on ‘Addon Domains.’
After you are done, click on ‘Add Domain’ and enjoy. Furthermore, if you want to edit or remove a domain, click on ‘Modify Domain,’ which is a subsection to the ‘Addon Domains.’
The following section we’ll look into is the ‘Email Accounts.’ Here, you can add a new email account. By clicking on ‘Email Accounts,’ you will see the following screen.
You’ll be requested to enter an email, domain, and password, and once you are done, click on ‘Create Account.’
The ‘Files’ section gives you access to upload files, take backups of your website, and manage FTP accounts. If you are willing to upload a new file, you just need to click on ‘File Manager.’
What’s more, you can back up your files from this section too. By clicking on ‘Backup Wizard,’ you can choose whether to fully back up all files or do a partial backup which includes ‘Home Directory,’ ‘MySQL Databases,’ ‘Email Forwarders & Filters.’
You’ll get to this screen after choosing if you want to fully or partially back up your files.
Here, you can choose your backup destination and also request an email notification once the backup is complete.
Conclusion: Do We Recommend ResellerClub?
ResellerClub is one confusing web host provider that delivers a different experience to everyone. Personally, I didn’t have a that bad experience, but I expected much more. However, from what I’ve read on the Internet, many customer reviews claim that they had the worst experience of their lives, even though it wasn’t like that for me.
Their services aren’t incredible as I expected them to be, and believe me, I have tested out hundreds of web hosting providers. ResellerClub doesn’t come with any advanced features that may be a choice for the heavy users, and they don’t offer anything that makes them stand out from the crowd. Still, the features they offer are straightforward and can help beginners to develop their first website in no time. In terms of backups and security, you need to pay for different add-ons that will enhance your website, which means the hosting plans don’t offer a lot. Overall, ResellerClub hosting isn’t for everyone, but if you are 100% sure that this is the web host you are looking for, you can try it at any time. Still, they have a 30-day money-back guarantee.