2.2
POOR
  • User Friendly
    2.0
  • Support
    1.9
  • Features
    2.1
  • Reliability
    2.1
  • Pricing
    2.7
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Aruba Review - Expert and User Insights by Paid Customers

A few words from Aruba

Aruba SpA, founded in 1994, is the first company in Italy for Data Center, cloud, web hosting, e-mail, PEC and domain registration
services and has extensive experience in the creation and management of Data Centers, having a network active at European level:
in addition to proprietary Data Centers - 3 already active in Italy and one arriving by 2020, plus another in the Czec...Read Moreh Republic -
additional partner structures are in France, Germany, UK and Poland.

The company manages over 2.6 million domains, more than
8.6 million email accounts, over 6 million PEC accounts, over 130,000 servers and a total of 5 million customers. It is active on the
main European markets such as France, England and Germany and boasts leadership in the Czech and Slovak Republics and a
consolidated presence in Poland and Hungary.

In addition to web hosting services, it also provides dedicated server services, housing and colocation, managed services, digital signatures, substitutive conservation and smart-card production. Since 2011 it has
expanded its offer with Cloud services and in 2014 it became the official Register of the prestigious "cloud" extension. Aruba Data
Centers can host over 200,000 servers.

For further information: https://www.aruba.it.
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Aruba HomePage Screenshot
Money Back: No

Pricing Range

Shared Hosting £10.72 - £134.09

Data Centers

Star man

Pinned Review

Star man,
4.4
Ya llevo 2 años con ellos, empece con una promoción vps 1€/mes (ya no existe con ese precio) le puse VestaCP y todo funcionó correctamente y muy fácil.
Ahora tengo 2 cuentas de hosting wordpress con ...Read Moredominio y certificado ssl por 38€ y de momento no he tenido caídas ni problemas de ningún tipo.
Recuerdo haber tenido que abrir algún ticket que me contestaron en menos de 24h. Muy contento con el servicio por ese precio.
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simona sv
simona sv from Italy,

SONO ALLIBITA

1.0
Dopo aver aperto un ticket ieri in merito all'impossibilità di effettuare il rinnovo delle credenziali spid 3 e vedendolo ancora in lavorazione, vista la scadenza di domani 20 settembre 2022, oggi ho telefonato.
La reazione dell'...Read Moreoperatore mi ha lasciato di stucco. Ho presentato il problema con chiarezza e decisione, chiedendo l'urgenza della risoluzione, data la scadenza di domani, senza alcun tipo di maleducazione o accusa o non so quale cosa che può aver causato la frase: "signora stia calma. io sto facendo il mio lavoro, persone come lei...". Mi sono dovuta difendere, dopo essermi ripresa dalla meraviglia: "Persone come me? Ma cosa le avrei detto di offensivo? Mi scusi, ma ha la coda di paglia? Mi dia per favore il suo indicativo". Alla mia richiesta, l'operatore ha terminato la chiamata.
Sono ALLIBITA. Ma con quali persone lavorano??
Ho invitato l'azienda anche ad ascoltare la registrazione della telefonata.
Non trovo un indirizzo valido per inviare un reclamo e vedo che dopo numerosi reclami già inviati da altri, non sono più registrati sul sito di AGCOM.
La mia unica difesa da questi soprusi è di pubblicare un commento negativo su ogni piattaforma che permette di pubblicare recensioni.
Se il servizio sarà sospeso sarà responsabilità loro, dato che accedendo con le mie credenziali non posso fare niente per rinnovarlo. Il tasto prosegui è disattivato, se non acquisto servizi aggiuntivi.
Pazzesco.
P.S. Sono cliente da anni e con più servizi.
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Raphael Chriqui

Technicaly broken, and incompetent

1.4
I tried, to reserver a PEC email, and after 2 weeks, it wasn't validated even tho the payment was done, and we didn't receive any update.
We contacted the support about it, and they asked us to re-fill our order on a PDF, after d...Read Moreoing this they asked us additional information and private documents, 3 days forward, i receive this direct email (not using the ticketing service we have been using before that):

From: 'Aruba PEC' via ~redacted~
Date: Wed, Sep 1, 2021
Subject: Casella PEC ~redacted~@pec.it non disponibile
To:

Casella PEC ~redacted~@pec.it non disponibile
----

This is supposed to be a professional service...
And the domain is still in "activation" on our account so this make absolutely no sens.
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waaday Khan
waaday Khan from Pakistan,

Bad customer services

1.6
i am using ARUBA CLOUD since 2017 as VPS customer and i found that if i got the problem then their will be no one who can provide you customer care. there is always lack of interest for the existing customers as i have a issue tha...Read Moret the dashboard of VPS is not showing server since 100 hours and nobody resolve this
and i am trying to upgrade the service from centos7 to centos8 and my managed server is not be able to restart or even set to be off

reporting this problem i got first response after 60-65 hours and than after this i am waiting to get any other response about my problem
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Pippo Messina
Pippo Messina from Italy,

Server Dedicati

1.0
Sono cliente Aruba da 10 anni.
Ho spesso + di 100.000 euro per i loro servizi.
Il giorno prima della scadenze del contratto chiedo il rinnovo e cosa assurda mi mandano il rinnovo incrementato di quasi il 20%.
Quindi costretto a...Read Mored accetare il prezzo non si può in un giorno migrare più di 10 Server.
Mai capitato in 10 anni..... che dire siamo veramente alla frutta.
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evald ibrahimi
evald ibrahimi,
Stessa cosa e' successo per il cloud pro. Sono dei buffoni. Migrare migrare migrare...

Expert Review

Michael Levanduski
Michael Levanduski
Hosting Expert

Expert Overview

First hosting company in Italy

Aruba.It is the very first web services company in Italy, and they are still going strong.  They opened in 1994 and has grown and advanced over the years.  They offer a number of services including hosting, domain registration, e-security and more.

The company currently hosts over two million domains, 6 million email boxes and over 20,000 servers.   This is spread across over 2 million customers.  They continue to work hard to keep up to date with the latest technologies in all of these areas, and are dedicated to the long term success of the company and their customers.

8.2

Good

Rated by Michael Levanduski

  • User Friendly
    9

  • Support
    8

  • Features
    9

  • Reliability
    8

  • Pricing
    7

Uptime & Reliability

Good hosting with no clear guarantee

I was not able to find a set uptime guarantee, or even a list of their past performance on their site.  The site is not in English by default, however, and the translation did not come across extremely well.  It is possible that they list some information about it but I wasn’t able to find where.

Despite that, I did not find any customers complaining of frequent downtime or anything, so this likely is not an issue.  I would not be concerned because of the fact that they do seem to focus on high quality hardware and data centers.

Features

You’ll get everything you need

This company has a lot of different hosting packages to choose from.  They seem to really push combining their hosting with their other services, which some people may see as a negative.  For example, they offer hosting plus email management.  Most hosting companies include email support as a standard feature, but Aruba.IT seems to want to charge extra for it.

They have Linux and Windows servers available, which is nice.  They also include a domain name with just about every package.  The bottom line here is that they have everything you’ll need to get your site up and hosted properly, even if it is sometimes confusing.

Support

24/7 technical support

They really don’t provide too much information about the technical support they offer.  It is there 24/7, which is good.  They have a phone number listed, but little else.  It seems like they have a ticketing system as well, but I could not confirm that.

Pricing

Slightly over priced

The prices they offer are higher than what you would expect to see.  It seems like they bump their prices up and try to include other services in the packages to justify it (such as the email or DNS management).  The prices are not so far out of the ordinary that they will be a major problem for most companies, but it is still a concern.

 

Summary

A nice option if you know what you need

This company seems to provide a very nice service, as long as you know exactly what you need.  With so many different options available it can be confusing.  Especially with how they organize everything it can be even worse.  Those who don’t know a lot about hosting will undoubtedly get confused as to which of their many packages is the right one for them.

Pros:

  • Well-established company
  • Lots of features and options available

Cons:

  • No clear uptime guarantee
  • Expensive
  • Confusing packages

Aruba Prices, Plans & Features - 2022

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
BASIC Unlimited Unlimited 1 £10.72 4.0 Details
EASY Unlimited Unlimited 1 £17.87 4.6 Details
ADVANCED Unlimited Unlimited 1 £26.81 4.0 Details
PROFESSIONAL Unlimited Unlimited 1 £134.09 2.7 Details

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