BigRock positions its WordPress Hosting as a purpose-built environment for building anything from a personal blog to a dynamic business site or an online store. The product lives under the Web Hosting menu in the Specialized Hosting column, which accurately signals its intent: this is not a general-purpose hosting plan with WordPress installed on it, but a dedicated WordPress environment with its own control panel, built-in CDN, and automatic backups via CodeGuard.
What I found was a straightforward product that suits a specific kind of WordPress user well and falls short for others in ways that are worth knowing in advance.
BigRock WordPress Hosting is built for users who want a clean, pre-configured WordPress environment with security and backups handled automatically. If that matches what you are looking for, this product earns a serious look.
To evaluate BigRock WordPress Hosting, I applied our hosting review methodology, a structured framework used consistently across all reviews to keep scores grounded in real testing rather than marketing claims.
Here is how BigRock WordPress Hosting performed across every parameter I assessed:
| Parameter | Score | Why This Score |
|---|---|---|
| Prices | 8.5/10 | Competitive per-month rates on annual and multi-year terms, but the absence of a money-back guarantee means the risk stays entirely with the buyer on the first order. The short-term monthly pricing is considerably higher than the headline rate. |
| Features | 8.8/10 | Dedicated WordPress resources, CodeGuard auto-backups, SiteLock malware scanning, CDN, and JetPack are all strong inclusions. The absence of cPanel and SSL, and the inability to add WordPress installations or switch plans, are notable constraints. |
| Ease of Use | 8.7/10 | The three-step ordering flow is clean and the order summary page is transparent. The WordPress-specific control panel removes cPanel complexity, which is a genuine benefit for non-technical users even if it limits advanced configuration options. |
| Support | 8.0/10 | Live chat connects immediately to a human agent with no bot routing. The technical answer to an email authentication question was accurate. Response depth stays high-level rather than offering configuration guidance, which is the consistent pattern across BigRock’s support channel. |
| Overall | 8.7/10 | Within its defined scope, BigRock WordPress Hosting delivers well. The constraints are real, but BigRock documents them honestly in its own FAQ rather than hiding them in the fine print, which reflects a level of transparency that deserves credit. The score reflects quality for the right audience, not a penalty for features the product never claimed to offer. |
BigRock WordPress Hosting is accessible from the Web Hosting menu under Specialized Hosting, listed alongside Linux Hosting, Windows Hosting, and Reseller Hosting.
Two plans are available, each with a tenure dropdown on the plan card.
| Plan Name | CPU | RAM | Bandwidth | Warranty | Price | |
|---|---|---|---|---|---|---|
| Starter Lite | 2 cores | 2 GB | Unlimited | £0.00 | £2.19 | Details |
| Performance Lite | 4 cores | 4 GB | Unlimited | £0.00 | £2.99 | Details |
Both plans include the same set of features: access to over 25,000 WordPress themes, over 10,000 plugins, SEO-friendly module integration, Mojo Marketplace access, JetPack plugin, CodeGuard auto-backups, SiteLock malware scanning, Varnish caching, and a globally distributed CDN.
For billing, the pricing structure varies significantly by tenure. Annual and multi-year terms carry the headline rates shown on the plan cards.
Monthly and quarterly terms jump to a substantially higher per-month rate, making longer commitments the practical choice for anyone planning to use the platform beyond a trial period.
There are several limitations explicitly documented in BigRock’s own FAQ that every buyer should read before purchasing:
These are significant constraints relative to many WordPress hosting alternatives. They do not disqualify the product for its intended audience, but they make it essential to confirm that your specific use case fits the product before you purchase, given the absence of a refund safety net.
BigRock’s WordPress Hosting uses a different ordering flow from the modal-based system used for Linux Hosting, Cloud Hosting, and VPS.
The WordPress Hosting checkout follows a three-step process: Order Summary, Sign In/Up, and Payment Option, displayed as a horizontal progress bar across the top of the checkout page.
I clicked Web Hosting in the main navigation and selected WordPress Hosting from the Specialized Hosting column.
The landing page immediately establishes the product’s focus with a clean hero section featuring a View Plans button and the starting monthly rate. Two plan cards appeared below the fold, each with a tenure dropdown and a Buy Now button.
The interface here is noticeably different in visual style from the rest of the BigRock product catalog. The WordPress Hosting pages use a lighter, more minimal aesthetic compared to the orange-heavy branding used elsewhere.
This is not a functional issue, but it does signal that this product is managed as a slightly separate offering within the BigRock ecosystem.
The two plan cards each displayed their full resource specs: sites, storage, CPU type, RAM, and whether SiteLock and CodeGuard were included.
The tenure dropdown on each card let me switch between 1 Month, 3 Months, 6 Months, 1 Year, 2 Years, and 3 Years. Changing the tenure updated the displayed per-month rate on the card.
I selected the Performance Lite plan at the 3-year term and clicked Buy Now.
Clicking Buy Now opened the Order Summary step, the first of the three checkout stages. The page displayed the selected product with a clean table layout: product name on the left, duration dropdown in the center with the per-month rate, and the total price on the right.
The order summary confirmed the plan details: 2 WordPress Sites, 20 GB Space, and 4 GB RAM were listed as the plan specifications under the product name.
A promo code field appeared below the product line. I tested a coupon code that had worked on other BigRock products and received a “Coupon not applicable on this cart” message, which confirms that WordPress Hosting is treated separately from the main BigRock promotional structure.
The subtotal, tax, and total amount were all clearly displayed before proceeding. A Next button at the bottom right moved the checkout forward.
The Sign In step presented a two-column layout that handled both new and returning customers simultaneously. The left column was headed NEW USER? with a Create Account form requiring full name, mobile number, email address, and password.
The right column was headed EXISTING USER? with fields for username and password alongside two acknowledgment checkboxes: one for IP address and email logging for monitoring purposes, and one for agreeing to the Terms of Service and Privacy Policy.
Presenting both options on the same screen without redirecting between pages is an efficient layout choice that removes an unnecessary step for returning customers and keeps new signups moving forward without confusion.
The Payment Option step listed seven payment methods: Netbanking with auto-renewal via PayU, PayPal Express Checkout, UPI, UPI Unified Payment Interface, Credit Card via Visa/Mastercard, Pay via Cheque/Demand Draft/Direct Deposit, and Pay via Account Balance.
The payment page displayed an SSL security confirmation at the top and the final payment amount as a green button at the bottom.
The WordPress Hosting checkout process is notably leaner than the shared hosting and VPS flows, which is appropriate for a simpler two-plan product. The three-step structure keeps things efficient, and the order summary gives you a clear view of what you are committing to before payment.
WordPress Hosting management happens through BigRock’s WordPress-specific hosting panel rather than through the standard customer dashboard or cPanel.
From the My Hosting tab within the order management view, the control environment is purpose-built for WordPress operations: installing WordPress, managing the site, configuring the CDN, and accessing CodeGuard and SiteLock settings all happen from within this dedicated panel.
For users accustomed to cPanel, the absence of it here requires an adjustment. The WordPress Hosting panel covers what is needed for WordPress site management but does not expose server-level configuration options, DNS Zone Editor, or email account management in the same way cPanel does.
External email services can be used with a WordPress Hosting domain, but any DNS configuration changes require contacting BigRock’s support team if the default nameservers are in use.
The WordPress-specific control panel works well for its intended audience: bloggers, content creators, and small business owners who want WordPress management without server complexity.
For users who rely on cPanel for email, DNS, or multi-service management, the absence of it here is a genuine workflow limitation that becomes apparent post-purchase rather than at the ordering stage, which is why confirming those requirements before buying is essential given the no-refund policy.
BigRock provides support through live chat, 24/7 phone support, and a knowledge base. The live chat widget is accessible throughout the BigRock website.
I tested the live chat with a genuine technical question to assess both the speed of connection and the quality of the guidance offered.
The live chat connected me to Diksha D within seconds of initiating the conversation. No automated routing, no chatbot preamble, and no queue. Diksha introduced herself immediately and asked how she could help.
I asked whether BigRock supports SPF, DKIM, and DMARC for domains on WordPress Hosting, and where in the control panel these records can be managed.
This question is particularly relevant to WordPress Hosting users because, as noted above, external email services are the recommended approach for WordPress Hosting accounts, and proper SPF, DKIM, and DMARC configuration is essential for those services to deliver email reliably.
Diksha confirmed that all hosting plans support SPF, DKIM, and DMARC. She noted that SPF and DMARC can be managed through the DNS Zone Editor in the control panel, and DKIM through the Email Authentication section. She offered further assistance if needed.
The answer was accurate at the feature level. One nuance specific to WordPress Hosting that was not addressed is that DNS record management on WordPress Hosting domains may require working with BigRock’s support team if default nameservers are in use, rather than self-managing through a zone editor directly.
That distinction matters for a WordPress Hosting customer and would have made the response more complete. The gap again is depth of guidance rather than accuracy of the core facts.
BigRock’s knowledge base covers WordPress Hosting through the WordPress Hosting FAQ section, which addresses the most common questions about plan limits, cPanel access, SSL installation, multisite support, and the money-back policy.
The FAQ is direct and clearly written, giving unambiguous answers to questions that hosting platforms often hedge around.
The documentation is particularly useful here because several of WordPress Hosting’s constraints, such as the SSL exclusion, the no-upgrade policy, and the DNS management process for email services, are the kind of details that affect real purchasing decisions.
Having them documented clearly in the FAQ rather than buried in small print reflects a degree of transparency worth acknowledging.
BigRock’s live chat support connects you to a knowledgeable human agent immediately, which remains the strongest aspect of the channel across all BigRock products. The email authentication question was answered accurately at the feature level.
A few observations:
BigRock WordPress Hosting is a good fit for a specific type of WordPress user and a poor fit for others. Understanding which category you fall into before purchasing is more important here than with most hosting products, because there is no money-back guarantee and no plan upgrade path once you have committed.
For bloggers, content creators, and small business owners who want a dedicated WordPress environment with automatic backups, malware scanning, a CDN, and JetPack pre-integrated, the product delivers well. The automatic core updates, the CodeGuard auto-backup, and the SiteLock malware protection all run without any configuration required on your part. That is the right proposition for someone who wants to focus on their site rather than their server.
For users who need cPanel, SSL included in the base price, the ability to manage DNS records independently, or the flexibility to add WordPress sites to an existing plan, the product falls short. Those constraints are not edge cases; they affect a meaningful share of real WordPress hosting workflows.
Read the FAQ before you buy. BigRock’s own documentation answers these questions honestly and in plain language. Give it five minutes and you will know whether this product is right for you.
| Plan Name | CPU | RAM | Bandwidth | Warranty | Price | |
|---|---|---|---|---|---|---|
| Starter Lite | 2 cores | 2 GB | Unlimited | £0.00 | £2.19 | Details |
| Performance Lite | 4 cores | 4 GB | Unlimited | £0.00 | £2.99 | Details |
No. Unlike BigRock’s shared hosting, cloud hosting, and VPS products, WordPress Hosting carries no money-back guarantee. There is no refund period on this product, which makes pre-purchase evaluation particularly important.
No. cPanel is not available on any BigRock WordPress Hosting plan. All site management happens through a dedicated WordPress Hosting control panel. Users who rely on cPanel for email management, DNS editing, or multi-service administration should factor this in before purchasing.
No. SSL certificates are not bundled with WordPress Hosting plans and must be purchased separately. BigRock requires a CSR to be generated from within the WordPress Hosting panel, after which the certificate can be installed from the same panel.
The Starter Lite plan supports one WordPress site and the Performance Lite supports two. Additional WordPress installations cannot be added to an existing plan, and plan upgrades are not available, though RAM and CPU can be scaled independently.
Linux Hosting uses cPanel, allows multiple websites per plan, and includes a 30-day money-back guarantee. WordPress Hosting uses a dedicated WordPress panel without cPanel, is fixed to the installation count of the chosen plan, carries no money-back period, and includes CodeGuard auto-backups and SiteLock malware scanning built in by default rather than as optional add-ons.
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