Blacknight Hosting are an Irish based hosting company that brings to the table a choice of Windows and Linux based hosting packages for customers. The hosting is mobile friendly, with social integration, and they also have a 24/7 support area, complete with live-chat, email and phone. Prices are generally in-line with industry standard prices and they focus on small to large businesses, with extra free tools at hand, for each plan.
Let’s check it out.
Reliability
Strong Sever Setup & Minimal Complaints
The user feedback for Blacknight across the web is majorly in favour of positive reviews, with no issues over server uptime or general poor service. If there is any planned server or network maintenance you will be either be emailed or you can check on social media for the latest news, either way you stay up-to-date.
The datacentres and network is secure, powerful and is backed up by redundant power sources, and you can also be safe with the knowledge that backups are in place so you won’t lose any data.
Features
Windows and Linux Plans Are Avialable
Depending on your hosting preference, and of course the plan you go for, you will get a range of varied features and tools. Generally the shared hosting package is ideal for small businesses and you will receive anything from 10GB – 30GB storage space, along with support for MYSQL databases.
Hosted Exchange, Sharepoint Hosting and VPS tend to upscale everything and provide extra features such as continuous backups, and CMS’s.
With each platform you will also open up some extra features that you can take advantage of, for free. These extra tools include eCommerce functionality, blog, CRM, WebMail and Email Newsletters.
Support
A Selective Number of Support Channels on Hand
Blacknight literally have every angle covered when it comes to support, and have a page dedicated to every area that they provide this service for. A quick scroll down this page will give you an idea of the levels they go to and the support provided.
Whether you want to drop a quick tweet, leave a Facebook message or use the more conventional methods such as live chat, phone, email and ticketing system – they are all there for you. They also provide a comprehensive knowledge base, community forum and a section where you can check DNS issues and hosting uptime.
- 24/7 support
- Live chat, phone and email
- Knowledge Base
- Ticket System
- Community Forum
- Host Status
- Social Media Support
- Live chat not always available
Pricing
Your Average Set of Prices and Plans
Whilst some hosting plans can be more expensive than your standard hosting plans, they are all generally well priced and offer good value for money. Shared hosting starts at €4.95 for the Minimus plan, whilst the Medius plan comes in at €8.95, with the Maximum at €14.95. When you take out any of these plans you will also fall in for a Google Adwords voucher where you can get €100 when you spend €25.
The most expensive plans they have will be the dedicated servers, both managed and unmanaged. To get a price on these you will need to talk to the sales team so they can provide you with the most beneficial package.
User-Friendly
Easy to Use Control Panel & Mobile Friendly
A buyers guide that you can visit on the site is definitely a handy way to be able to find the right type of hosting for your needs, and Blacknight hosting offer this great guide to iron out any confusion or questions that you may have.
The site itself is very well thought out and you can easily navigate through to the area you need to get to. You can clearly see the plans available under each hosting, and all the features and tools that come as part of those plans. With a mobile friendly hosting solution that will enable your customers to view your site on mobile devices and Smartphones, you have a great user-friendly company in Blacknight.
Summary
A Broad Range of Hosting Solutions for all Business Sizes
Blacknight offer a flexible way for you to get your company site hosted, with a good variety of hosting platforms and plans to go with them. With free tools to help you improve your site, and increase its ranking performance in the likes of Google, it can be a great step forward for small business owners.
Support, prices and server reliability are all above average and instill confidence for users, and all call agents are based in Ireland so you will have English speaking operatives on-hand.
Pros
- Free Tools and Features
- Reliable Support
- Competitive Prices
- Mobile Friendly
Cons
- Live chat not always available