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WordPress.com Review - Expert and User Insights by Paid Customers

Pricing Range

Shared Hosting £0.00 - £17.09
Website Builder £4.09

Data Centers

WordPress.com Awards

sonam srivastava

Pinned Review

sonam srivastava,
I must say that WordPress is user friendly to update and easier to install after choosing suitable template out of countless templates available. We https://www.hecmo.com/ which is a e commerce websit...Read Moree has also built our blog on WordPress which is easy to navigate and create pages/posts. We have created hundreds of Blog and other social media related content and published on our blog on wordpress without any problem whatsoever.Less
Review Language
n. kummer
n. kummer from Israel,

negligent, irresponsible, careless (and cheerful about it)

Wordpress.com are irresponsible scoundrels. They forgot to tell us that if we move our site to them without first moving our email, we would be without email for the entire 5-7 days of the transfer. What are they doing about it? "...Read MoreOh, we really should tell people that and put it in our literature. We will give you a free month, and the supervisor will call you to see if he can speed up the transfer" No one contacted me. Unbelievably irresponsible and unprofessional.Less
Boaz Rossano

Wordpress forever?

Wordpress is an outstanding platform, but requires a lot to maintain (from security to hosting, from SEO to backups), and everything takes a lot of work, coding (in HTML, JS and PHP). I've been working with Wordpress for quite a w...Read Morehile, and from time to time, I must restore the staging version to make it work again. Further more, theme maintenance isn't easy nor free after certain point...
As a professional UX designer, I feel I spend too much time on the wrong things - on my personal Web & blog site ( https://2cents.co.il/blog ) I use Wix, where I don't need to code anything... Looking forward to that on WP too...
Madison Plummer
Madison Plummer from United States,

This is the worst

I have never seen a worse website builder in my life. I had to you this to build a website for school and I've been working on it all day with no luck. I have used other sites like Wix and Squarespace but my school required we use...Read More this site. The only good thing I can say is that you can go in and change the code yourself but if you can't code like me there is really not much customizing you can do. I actually got so frustrated I have been looking up how to write a review for WordPress for like last hour. I have finally found this so I'm going to let out all of my frustrations on them. I hate this site it is actually the worst website builder I have ever seen. Nothing makes sense everything is a mess and to be honest with you I have no idea how it has this good of ratings. I understand that it's cheaper then most of its competitors but is it really worth wanting to punch your monitor and throw it on the floor stomp on it and throw it out the window. I don't think so. Please take my word for it don't put yourself through the hell of WordPress.Less
Shawn Callahan
Shawn Callahan from United States,

word press phone support

I waited on hold for 15 minutes to hear a guy say use our chat feature. If I wanted to use the chat feature, I would have. Terrible customer service. Use something else other than these clowns.
John Cummings
John Cummings,
You've obviously never spent any time trying to get through to a BT broadband helpline.
Archie Utai
Archie Utai from Australia,

Overly Complicated

compared to other website builders, (wix, squarespace, etc) Wordpress is way too complicated, too many unnecessary steps and procedures that are flawed and crash easily. My websites have suffered from updates and small edits that ...Read Moreresulted in whole pages disappearing. I have tried to chat with their staff but they usually take up to hours and sometimes a whole day to reply and most times they only provide short answers and screenshots. It took me one day to create a very beautiful website on wix while wordpress took me almost 2 weeks of constant crashing and reloading with an average result. I really want to love this product but I can only give 4.8/10 and hope they improve the tools and themes and everything in generalLess
sonam srivastava
sonam srivastava from India,

I am happy with wordpress

I must say that WordPress is user friendly to update and easier to install after choosing suitable template out of countless templates available. We https://www.hecmo.com/ which is a e commerce website has also built our blog on W...Read MoreordPress which is easy to navigate and create pages/posts. We have created hundreds of Blog and other social media related content and published on our blog on wordpress without any problem whatsoever.Less
Best Travels in Madurai

i am very interesting to read about your nice post. thanks. keep post
I could not agree more. Had two different people and neither one spoke
English well. And did not say goodbye , just hung up.

Expert Review

Bruno Mirchevski
Bruno Mirchevski
Hosting Expert

Expert Overview

Excellent Hosting for Excellent Sites

WordPress is famous for their content management system, which actually helps power about 23% of all the world’s websites.  They also offer website hosting to those who use their platform.  Their hosting is a great option for many people because of the fact that it has so many different options and it is clearly designed with the WordPress content management system in mind.

If you’re looking to get a free site up, for example, they offer free hosting on their .wordpress.com domain (YourSiteName.wordpress.com).  If you’d rather have your own domain name, you can also do that, but it isn’t free.

This, combined with many of their advanced features and the fact that they are one of the biggest website creation companies in the world means that they are going to be a great option for many people looking to start a new site.



Rated by Bruno Mirchevski

  • User Friendly

  • Support

  • Features

  • Reliability

  • Pricing

Uptime & Reliability

Exceptional stability with very few problems

This is one area where the WordPress.com hosting really shines.  Whether you are using their free hosting or the premium packages, you will find that your site almost never has any issues.  This is likely due, at least in part, to the fact that everything is configured to run with the WordPress platform. This minimizes any changes or other things that often cause down time.

In addition, it allows their technicians to become experts in this area, which helps them to avoid mistakes and help ensure that their equipment is always working well.



Lots of WordPress focused features

When you sign up with hosting for WordPress.com you will have access to many different features.  While many of them are very powerful, they are all focused specifically on their own platform.  So, if you are are looking to host something other than a WordPress powered site, they don’t have much to offer you.

Some examples of the features include lots of free themes to help make your site, almost instant automatic installation of the WordPress platform and responsive servers that are configured specifically for WordPress sites.

They also have an almost endless amount of help available for those who want to develop a great website on their platform.  You can use all their widgets and other tools as well, which can be very helpful depending on the type of site you are creating.


Limited live support but lots of self-help

This is one area where WordPress is really struggling.  While you won’t often run into technical problems of any kind, it can be difficult to get help if you do.  They limit their live ‘premium’ support only to their paying premium customers, which leaves any of the .wordpress.com sites almost entirely unsupported with any official technical help.

On the other hand, however, they do have excellent forums available where other WordPress users can provide assistance.  They also have a lot of guides and tutorials on their site.  When it comes right down to it, however, you are basically going to be left with a ‘self-help’ style of support if you opt to host with WordPress.com


Best free sites available. Premium hosting is a bit pricey.

If you are an individual who is looking to put up an inexpensive site that still looks great, and you don’t mind having the .wordpress.com extension, this is clearly the host for you.  There aren’t really many other free hosting providers that can compete with the perks that WordPress.com can provide.

If, on the other hand, you are thinking about using WordPress.com for premium hosting, it isn’t such an easy decision.  First of all, their premium hosting services, while nice, are typically more expensive than other hosting companies that provide similar services.

While you aren’t technically limited to only putting WordPress powered sites on your hosting, it is what almost everyone will do.  Everything about this host is focused on people who use the WordPress content management system.


Surprisingly fast at all hosting options

Since virtually all of the customers that use this hosting are running a WordPress site, they are able to optimize everything for this specific type of software.  The result is that in addition to being stable, you will get a surprisingly fast loading site from all of their hosting packages.

Whether using their free hosting services or one of their premium packages, you aren’t likely to run into any issues related to load times.  The one exception to this is if you begin activating a large number of the WordPress add-ons, which can be very taxing to web servers if they aren’t coded properly.  This, of courses, is not the fault of the host (whether you use WordPress.com or not) so it is not something most people need to worry about.


An exceptional choice for WordPress hosting

When it comes to their free hosting services, you won’t find a better option out there (assuming you want your site powered by WordPress).  Their premium hosting may be a little overpriced, but with all the features you get and the no-hassle uptime and reliability, it still may be well worth the extra little bit of money for each person.

While not the most powerful or the most advanced web hosting option in the world, they are still a great choice for many people who are just looking for simple hosting.


  • Excellent WordPress focused features
  • Extremely simple website setup (on WordPress platform)
  • Very reliable with few service interruptions
  • Optimized for WordPress sites
  • One of the simplest web hosting options


  • Mostly limited to WordPress powered sites
  • Premium technical support is really only for paying customers
  • Premium hosting services are overpriced

WordPress.com Prices, Plans & Features - 2023

Shared Hosting Plans

Plan Name Space Bandwidth Panel Number of Sites Price Score
Free 3 GB Unlimited Unlimited £0.00 2.4 Details
Personal 6 GB Unlimited Unlimited £2.86 1.2 Details
Premium 13 GB Unlimited Unlimited £6.26 1.8 Details
Business 200 GB Unlimited Unlimited £17.09 2.7 Details

Website Builder Plans

Plan Name Space Bandwidth Features Price Score
WordPress Starter 6 GB
Custom domain name
Collect payments
Google Analytics integration
£4.09 2.4 Details

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