GoDaddy Reviews and Expert Opinion

Based on 165 reviews in 10 languages
3.7
POOR

Customer score for GoDaddy

  • Reliability
    3.6 / 10
  • Pricing
    4.2 / 10
  • User Friendly
    3.7 / 10
  • Support
    3.3 / 10
  • Features
    3.7 / 10

Detailed Scores / Summary

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Anne Hajduk
United States
  • Reliability 6.0
  • Pricing 2.0
  • User Friendly 4.0
  • Support 2.0
  • Features 4.0
3.6
NEW

Way overpriced and no toll free support phone

Service used: Shared - Economy
I am being charged $11 a MONTH for economy shared hosting of a .us TLD. Had to figure out on my own how to continue having a free email address not tied to Office360. Am in process of moving hosting to a company that gives a frick about keeping long-term customers.
I am being charged $11 a MONTH for "deluxe" shared hosting of a .us TLD. I guess having cPanel makes it deluxe. Had to figure out on my own how to continue having a free email address not tied to Office360. Am in process of moving...Read More
Luka Piers
United States
  • Reliability 4.0
  • Pricing 6.0
  • User Friendly 4.0
  • Support 2.0
  • Features 4.0
4.0
NEW

Their customer service is the sale department in disguise!

Service used: SSL - Standard SSL DV
Customer service is not customer service but the sale department.

I have been a godaddy customer for nearly a decade now. Lately, since they introduced office 360 I have had an awful strings of problems with my regular email ac...Read More
Abby wy
United States
  • Reliability 2.0
  • Pricing 4.0
  • User Friendly 6.0
  • Support 2.0
  • Features 2.0
3.2
NEW

GoDaddy is limited

Service used: Shared - Premium
Godaddy has its perks: its easy to use and requires little to no knowledge of html code. However, godaddy is very limited in the things its able to do. I just added an online store to my website and godaddy gave me almost nothing ...Read More
Rachelle Maynard
Canada
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

Stole my money

Service used: Shared
Horrible customer service from GoDaddy. Was duped into thinking I had to buy their microsoft email service for $162 and just tried to cancel. They cancelled my email service and then told me they would not give me a REFUND. They just ripped me off! Never, ever use them!
Jennifer Whitaker
United States
  • Reliability 2.0
  • Pricing 8.0
  • User Friendly 2.0
  • Support 2.0
  • Features 4.0
3.6
NEW

Waste of Time

Service used: Shared
I used to have a website hosted by Godaddy. I contacted asking how to could make part of a very complex web application and website in one live again without making the entire complex thing live. They never answered but instead st...Read More
Liane DeHart
United States
  • Reliability 2.0
  • Pricing 2.0
  • User Friendly 2.0
  • Support 2.0
  • Features 2.0
2.0
NEW

Terrible Customer Service - don't use

Service used: Shared - Economy
This company engaged in fraudulent activity on my account, wrongly charged me, and would not refund their error. Will never use godaddy again nor would I ever recommend them. They completely lack integrity and their injustices are vast. This is a terrible company, look elsewhere!
Matthew Barrett
United States
  • Reliability 4.0
  • Pricing 6.0
  • User Friendly 4.0
  • Support 2.0
  • Features 6.0
4.4
NEW

My site disappeared on GoDaddy and just reappeared lately, but with no text. Support blamed me!

Service used: Dedicated Server
Before Godaddy site went down I had a nice website with 5 pages loaded with text and photos. Now, there is no text and only 6 photos. It was a lot of work putting it all together and it was pretty nice. I didn't touch it for month...Read More
Leon Eugene White
South Africa
  • Reliability 2.0
  • Pricing 4.0
  • User Friendly 6.0
  • Support 2.0
  • Features 2.0
3.2

Very bad host

Service used: Shared - Ultimate
I started of with Godaddy as my first hosting platform. Only later I learned that allot of other hosting providers provides allot better service, speed and benefits. With godaddy I always had to call for support. I could never use...Read More
Yogendra Pundir
India
  • Reliability 6.0
  • Pricing 2.0
  • User Friendly 6.0
  • Support 4.0
  • Features 6.0
4.8

40% Hike on Renewal of VPS Value Plan ..Does Godaddy want to Retain Customers?

Service used: VPS - Value
Seems that Godaddy is not keen to retain its customers, even the old ones… from their business policy it looks like they are more interested to show numbers of new onboarding and not long-term customers. If I onboard again they ar...Read More

Typical GoDaddy Prices

Service Monthly Price Range
Shared Hosting £3.14 - £31.44 6 plans
VPS £15.72 - £39.30 8 plans
Dedicated Server £62.89 - £141.51 8 plans
Cloud Hosting £3.93 - £62.90 5 plans
SSL £47.95 - £147.80 3 plans
The Services & Prices are taken from www.godaddy.com

GoDaddy Expert Review 2018

Written by: Marin Dujic

GoDaddy Rating

  • Reliability
    8.9 / 10
  • Pricing
    8 / 10
  • User Friendly
    5 / 10
  • Support
    3.5 / 10
  • Features
    3 / 10
5.7
Rated by Marin Dujic

Go Daddy: Everything You Need

Go Daddy is currently the most popular web host after making a name for itself by spending a fortune on annual Superbowl ads. The benefit of being such a hit is that Go Daddy has to cater to so many different needs that you have a huge variety of options immediately at hand. However, there are caps to many of those features, so you can get a taste of whatever you need, but you may have to pony up more dough if your appetite isn’t satiated. Not only is GoDaddy’s pricing is great, but the company.also delivers to experienced webmasters with a nice set of useful tools at hand. Its e-commerce options are especially robust and convenient, making growing your business with this host possible and simple

Uptime & Reliability

Compare
8.9

Reliable, with Solid Uptime

GoDaddy prides itself on 99.9% uptime, and our tests and others confirm that they keep their promise. It’s a really solid web host, so you can rest assured knowing that your site is available 24/7 basically any day of the year. One reason for the reliability is that GoDaddy includes with its basic plan site scanner and virus protection, which keeps your site clean and bug-free. GoDaddy also boasts Website Accelerator, which aids you in getting your site on a Content Delivery Network, ultimately making your site run faster and cutting page loading times.

Features

Compare
3

Feature Description
BandwidthUnlimited bandwidth is allowed, even on the basic plan.
Disk SpaceThe basic plan includes 10 GB, but there is an unlimited option in the highest-priced tier.
Website BuilderGoDaddy doesn’t use another company’s website builder; they created their own. You get a 5-page website created in less than a minute for free. If you want to tweak it and add extra pages, that’s perfectly fine, but it’ll cost you.
Email AccountsEmail is limited at all levels, and the basic package limits you to 100 email addresses with 100MB storage. At the top tier is the allowance of 1,000 email addresses with 1 GB of storage. Email accounts are limited at all levels: 100 addresses/100 MB storage for Economy, 500/500 for Deluxe, 1000/1 GB for Ultimate.
Shopping CartsMultiple e-commerce solutions are available, including osCommerce, ZenCart and Pinnacle Cart.
StatsFor statistics, Analog is available, and for interface, Report Magic is available.
MySQL DatabaseIn terms of MySQL Databases, an unlimited number are allowed, but there is a 1 GB cap on each.
FTP AccountsEach account is allowed 50 FTP users, and there may be a limitation of 1 account. If that will be an issue, talk to support to see if you would have that cap.
Multiple DomainsUnlimited external domains are allowed, but the basic plan limits a user to 25 subdomains and one website. At the top tier, a user is allowed unlimited websites, but is limited to 400 subdomains.

Support

Compare
3.5

Superb Tutorials

GoDaddy has 24/7 support offered through email, phone, or the online ticket system; however, if you like live chat, you’re out of luck. On the bright side, self-taught customers can take advantage of the great tutorials on the site. To make new users especially comfortable, you get a free month of Concierge service, which is more speedy phone service. It appears that the Concierge service must be the way to go, though, since waiting times for calls are long.

Pricing

Compare
8

Economical Pricing, Short Contracts Offered

GoDaddy has been such a hit because of its economically priced basic package. That being said, you can get even nicer discounts with one year, two year, or three year packages.--keep an eye on seasonal discounts, too. One unique feature is the chance to sign on for just one month. If commitment scares you, this is a good way to test the water, try out the support team, and see if this is the right web host for you.

User Friendly

Compare
5

Organized and Easy

One benefit of being the biggest web host in America is that they figured out how to organize their offerings, resulting in an easy-to-use interface. Every part of the website – the control panel, support area, and even the site builder – has clear directions and are organized in a way that simply makes sense. The problem is that there are so many products to choose from that it’s overwhelming. The volume of add-ons available through GoDaddy is incredible;, the higher-priced packages come with some incredible tools to build your internet presence and business. While the options for add-ons are plentiful, you have limited room to work within the features themselves (fonts, templates, running scripts, etc.)

Summary

With GoDaddy, you have plenty of room to grow as a business. You can rely on great uptime and more features than you can shake a stick at, and a stellar price to boot.  Keep in mind, however, that the features that accompany low-priced packages are limited in their performance. Pros           

  • Clear Pricing
  • Great 24/7 Support
  • Unlimited Bandwidth

Cons

  • No Live Chat
  • Very Limited Features
  • First-time users may get confused
  • Poor customer service
  • Difficulty migrating from other hosts
Read the full expert review Visit GoDaddy See plans & pricing

GoDaddy Prices, Plans & Features - 2018

Shared Hosting Plans

Plan Name Space Bandwidth Number of Sites Price Score
100 GB Unlimited Unlimited £3.14 3.0
Unlimited Unlimited Unlimited £3.92 3.3
Unlimited Unlimited Unlimited £6.28 3.2
60 GB Unlimited Unlimited £15.72 5.2
120 GB Unlimited Unlimited £23.58 2.4
240 GB Unlimited Unlimited £31.44 2.0

VPS Hosting Plans

Plan Name Space CPU RAM OS Price Score
40 GB - 1 GB £15.72 3.7
60 GB - 2 GB £18.07 4.8
120 GB - 4 GB £23.58 3.2
240 GB - 8 GB £31.44 2.0
40 GB - 2 GB £23.58 3.7
90 GB - 3 GB £27.51 3.7
120 GB - 4 GB £31.44 3.7
240 GB - 8 GB £39.30 3.7

Dedicated Server Plans

Plan Name Space CPU RAM OS Price Score
1000 GB 4 x 3.10GHz 4 GB £62.89 5.2
1.5 TB 4 x 3.10GHz 8 GB £94.34 3.7
1.95 TB 4 x 3.10GHz 16 GB £110.06 2.0
1.95 TB 4 x 3.10GHz 32 GB £117.92 2.0
1000 GB 4 x 3.10GHz 4 GB £86.47 3.7
1.5 TB 4 x 3.10GHz 8 GB £117.92 3.7
1.95 TB 4 x 3.10GHz 16 GB £133.65 3.7
1.95 TB 4 x 3.10GHz 32 GB £141.51 3.7

Cloud Hosting Plans

Plan Name Space CPU RAM Bandwidth Price Score
20 GB 1 core 512 MB Unlimited £3.93 3.7
30 GB 1 core 1 GB Unlimited £7.86 3.7
40 GB 2 cores 2 GB Unlimited £15.72 3.7
60 GB 2 cores 4 GB Unlimited £31.45 3.7
80 GB 4 cores 8 GB Unlimited £62.90 3.7

SSL Plans

Plan Name Features Warranty Price Score
Standard SSL DV
Best for blogs and social websites
Validates domain ownership
SHA-2 and 2048-bit encryption
Protects unlimited servers
Unlimited free reissues
Unlimited 24/7 security support
Boost Google search ranking
Compatible with all major browsers
Displays a Security Seal on your site
30-day money back guarantee
£7,861.99 £47.95 4.0
Deluxe SSL OV
Best for businesses and organizations
Validates domain ownership and organization
SHA-2 and 2048-bit encryption
Protects unlimited servers
Unlimited free reissues
Unlimited 24/7 security support
Boost Google search ranking
Compatible with all major browsers
Displays a Security Seal on your site
30-day money back guarantee
£196,549.75 £71.54 3.7
Premium SSL EV
Best for eCommerce websites
Validates domain ownership and highest level of organization authentication
SHA-2 and 2048-bit encryption
Protects unlimited servers
Unlimited free reissues
Unlimited 24/7 security support
Boost Google search ranking
Compatible with all major browsers
Displays a Security Seal on your site
30-day money back guarantee
£786,199.00 £147.80 3.7
A Free Domain is included when purchasing any hosting service from GoDaddy
Submit a GoDaddy Coupon

Server Locations

United States India
Refund & Cancellation Policy

  • You may request a refund within 45 days of purchase for annual plans.
  • You may request a refund within 48 hours of purchase for monthly plans.
  • After 45 days, you may request an in-store credit for any unused years remaining on your annual plan. Unused time will be prorated based on the date of purchase.

    • In no event will you be eligible for more than one refund for the same product

See the complete and updated policy by GoDaddy: http://support.godaddy.com/help/article/8849/refund-policy

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