KnownHost is an excellent choice due to its reliable performance, demonstrated by its consistent uptime of 99.90%, and a comprehensive range of fully managed hosting services, including VPS and dedicated hosting, supported by 24/7 support and a 30-day money-back guarantee policy.
As a web hosting expert, I am often asked how to choose a great web hosting provider. My default answer is “It depends.” This is because every hosting company has its strengths and weaknesses, making the right choice dependent on specific needs and circumstances.
In this KnownHost review, I’ll highlight their strengths and also discuss the weaknesses and areas needing improvement
KnownHost is a US-based web hosting provider with international reach. The web host offers a wide range of services, from entry-level shared hosting to enterprise-grade dedicated servers.
The company is rated “Great,” with 5/5 stars on TrustPilot and 4.9 based on 461 reviews on HostAdvice. These high ratings suggest that KnownHost is an excellent provider.
In my expert opinion, KnownHost excels in managed hosting services, making it ideal for those who prefer a hands-off approach. It is also a good fit for e-commerce sites due to its reliability and robust security features. KnownHost’s commitment to customer satisfaction and strong performance makes it a versatile hosting provide
Knownhost
If you're looking for a hosting provider that genuinely puts customers first, KnownHost should be at the top of your list. With a wide range of plans and specialized services, KnownHost allows you to tailor your hosting experience to fit your precise needs, all backed by nearly two decades of industry experience.
At HostAdvice, we developed a standardized rating methodology to rank web hosting providers. This methodology enables us to determine with a high degree of accuracy which brand is better.
Here is the breakdown of the most critical parameters and scores we award to KnownHost.
KnownHost offers many features that make it ideal for most people. There is a plan for everyone. I removed one point because of the absence of a drag-and-drop builder, which many competitors offer.
KnownHost gets a perfect score for performance. Its astonishing 99.99% uptime, unlimited bandwidth, optimized servers, and LiteSpeed caching ensure all customers get top-tier speed.
Beginners and experts will have no issue with KnownHost if they choose a suitable plan. The shared hosting plans are great for businesses, WordPress hosting for WordPress sites, and managed VPS for people who don’t want to manage their servers. There are dedicated servers for advanced users and unmanaged plans for people who want more customization options.
KnownHost offers multiple support channels, from email to live chat and phone. They also offer a physical mailing address and a decent knowledge base. I took off 2 points because their live chat support is not available 24/7.
The shared web hosting plans are managed and provide a cost-effective solution for beginners, small businesses, and agencies. It runs on NVMe drives, LiteSpeed servers, and LSCache.
KnownHost recommends their professional web hosting plan, and it’s not hard to see why. For $9.97/mo, you get unlimited cloud storage to host domains, unlimited databases, bandwidth, email access, Cloudflare CDN, and other irresistible features.
The “Basic Web Hosting” plan is the best choice for beginners looking to start their first WordPress website, . This plan provides 1 CPU core, 512 MB RAM memory, 5 GB NVMe storage, and 5 email accounts. It includes 2 MySQL databases and unlimited bandwidth, all for $3.47 per month,
The “Premium Web Hosting” plan is designed for websites with higher resource requirements. You get 4 CPU cores, 4 GB memory, and unlimited NVMe storage. It also offers unlimited email accounts and MySQL databases.
Reseller hosting is designed for agencies and developers who want to offer web hosting as a complementary service. It is also perfect for managing multiple websites with distinct cPanels under one hosting account.
The “Basic Reseller Hosting” plan is ideal for small-scale hosting resellers or web developers managing multiple client sites. The plan offers 25 GB of disk space and 800 GB of bandwidth. It also includes features like cPanel/WHM for managing hosted sites, support for creating individual hosting accounts for clients, and tools for billing and account management.
The “Professional Reseller Hosting” plan is suited for users who require a robust, scalable hosting solution to support their expanding client base or business operations. The plan includes 100 GB of storage space and 1600 GB of bandwidth to accommodate higher traffic and data requirements.
Semi-Dedicated Hosting
Semi-dedicated hosting lies somewhere between shared web hosting and VPS hosting. It offers more resources than are available on shared hosting without the full cost of VPS or dedicated server hosting.
It is perfect for those who have outgrown shared & reseller hosting but do not see the need for dedicated servers.
The “Basic semi-dedicated hosting” plan is beneficial for growing websites that require more resources to handle increased traffic, running large databases, extensive content management systems, high-resolution media hosting, and advanced web applications. The plan offers 2 CPU cores, 2 GB RAM, 50 GB NVMe storage capacity, 50 cPanl accounts, and a dedicated IP address.
The “Professional Semi-Dedicated Hosting” plan is tailored to handle high-traffic websites and more demanding applications, making it suitable for businesses and agencies with a larger client base. The plan offers 4 CPU cores, 6 GB RAM, 150 GB NVMe storage capacity, 125 cPanl accounts, and a dedicated IP address.
Tip Choose a VPS option if you are concerned about performance and budget is not an issue.
The “Entry WordPress” plan is ideal for those starting their first blog or small business website using WordPress. The plan includes 1 WordPress website with up to 100k visits per month, 50 GB NVMe storage, and unlimited bandwidth. You also get free site migration, staging/cloning tools, and support for basic WordPress functionalities.
The “Business WordPress” plan is recommended for websites that require reliable performance and the capability to handle growth and increased traffic. The plan includes 1 WordPress website with up to 200k visits per month, 100 GB NVMe storage, and unlimited bandwidth.
“Corporate WordPress” offers 5 WordPress websites with up to 500k visits per month, 150 GB NVMe storage, and unlimited bandwidth.
Tip Choose a managed plan for extra support and peace of mind.
All VPS plans allow users to configure their settings, and adjustments based on the plan’s limits. KnownHost VPS hosting solutions come in three types: managed, unmanaged, and NVMe hosting.
Unmanaged VPS
The unmanaged VPS option offers a bare environment that is entirely customizable. However, its support is limited, so it is more suited for tech-savvy users who can handle the server’s technical maintenance.
It is recommended for system administrators and SaaS providers.
Managed VPS
The managed option comes with server management. The web host supports plans with either DirectAdmin or cPanel control panel. It will adjust Apache, PHP, and MYSQL-based configurations and ensure the server is updated with the latest security fixes and updates.
NVMe VPS
NVMe VPS hosting offers virtual private server plans that run on NVMe drives. This unique feature ensures faster processing and transfer speeds than SATA SSDs. KnownHost offers both managed and unmanaged NVMe VPS plans.
Tip Choose managed NVMe VPS plans for add-on support and faster server performance.
Cloud hosting from KnownHost leverages KVM technology to create a backend NVMe Storage cluster. This cluster means your server resources are distributed between parallel NVMe servers that work in unison.
This setup makes cloud hosting more efficient than traditional VPS hosting.
The “Basic Cloud Hosting” plan is ideal for starting out or transitioning to cloud hosting. You get 2 CPU cores, 4 GB RAM, 60 GB of storage space, 2 TB of bandwidth, and a DirectAdmin cPanel.
The “Professional Cloud Hosting” plan is designed for users with higher resource requirements or more demanding websites. You get 6 CPU cores, 8 GB RAM, 200 GB of storage space, 4 TB of bandwidth, and a DirectAdmin cPanel.
Tip Choose the Premium option to run a gaming server.
KnownHost offers several dedicated server plans designed to meet different needs. These are managed, unmanaged, and high-performance dedicated server plans.
KnownHost also offers budget dedicated servers for people trying to save costs but who still want a dedicated server plan. Top of the list is the Ryzen dedicated server plans with modern AMD Ryzen processors, IPMI, and custom configuration.
They are designed to handle resource-intensive applications that prioritize performance.
Tip The regular dedicated servers offer a fair balance of affordability and performance as opposed to the budget and Ryzen dedicated server plans.
Knownhost
If you're looking for a hosting provider that genuinely puts customers first, KnownHost should be at the top of your list. With a wide range of plans and specialized services, KnownHost allows you to tailor your hosting experience to fit your precise needs, all backed by nearly two decades of industry experience.
Of all KnownHost features, I’d say the most unique feature that sets them apart from other hosts is their commitment to managed hosting.
The unique aspect is that KnownHost provides comprehensive managed hosting services across various hosting types, including shared hosting, VPS hosting, and WordPress hosting.
This focus on managed hosting distinguishes KnownHost as a provider that goes the extra mile to support its customers.
Knownhost
If you're looking for a hosting provider that genuinely puts customers first, KnownHost should be at the top of your list. With a wide range of plans and specialized services, KnownHost allows you to tailor your hosting experience to fit your precise needs, all backed by nearly two decades of industry experience.
KnownHost has great features and pricing, so I expected good performance. My testing using PageSpeed Insights and GTMetrix showed superb performance.
Speed Test
According to GTMetrix, the website has a speed index of 496ms, which is quite impressive.
Uptime: KnownHost offers one of the highest uptime guarantees in the web hosting industry – 99.99% uptime.
Loading Time Test
The website took only 1.5 seconds to load during our testing. This falls within the ideal range of 0-2 seconds for page load time.
Knownhost
If you're looking for a hosting provider that genuinely puts customers first, KnownHost should be at the top of your list. With a wide range of plans and specialized services, KnownHost allows you to tailor your hosting experience to fit your precise needs, all backed by nearly two decades of industry experience.
KnownHost offers direct support via live chat, email, and phone. It also offers managed support for supported plans, a decent knowledge base, and a regularly updated blog.
Live chat
On the website, the web host claims that support is available 24/7. I did not find this to be true for the live chat option. I later got a response (via email), but that was over an hour after using the live chat.
This is the email I received
Phone support
The web host offers 24/7 phone support. There are two numbers: one is toll-free and exclusive to residents of the US and Canada, while the other can be used by anyone around the world at regular call charges.
Email & Mailing Support
Email support is available for sales, billing, and technical issues via dedicated email addresses.
KnownHost also offers a physical mailing address for people who want to send physical mail.
500 S. Australian Ave. Ste. 600 #1042
West Palm Beach FL 33401
United States
Knowledge base
The KnownHost knowledge base offers in-depth articles on various topics. It also includes guides and explainers for newbies and those exploring web host products.
KnownHost Blog
KnownHost also maintains a blog that provides insight into web hosting and other related issues. Some of the issues include blogging, e-commerce, hardware, marketing, security, and the basics of website hosting.
Knownhost
If you're looking for a hosting provider that genuinely puts customers first, KnownHost should be at the top of your list. With a wide range of plans and specialized services, KnownHost allows you to tailor your hosting experience to fit your precise needs, all backed by nearly two decades of industry experience.
Creating a hosting account with KnownHost is very easy. The first step is to select your preferred plan by clicking on “Order now.”
On the signup page, customize your account and add any addons and services you may need.
After you have put in your details and selected your payment method, hit “Create account” to open your account.
KnownHost Control Panel
KnownHost offers a traditional cPanel that’s easy to learn for beginners. Despite its beginner-friendly interface, it packs enough features and functions for experienced users and developers. The panel also includes Softaculous and WHM.
Softaculous makes it easy to install any app with just one click, while WHM provides root access for advanced users.
KnownHost also includes WHMCS for reseller accounts to automate billing, account provisioning, domain reselling, and user management.
KnownHost also offers DirectAdmin to clients with VPS or dedicated server plans. This control panel also comes with managed support on supported plans.
Installing WordPress on KnownHost
KnownHost Hosting allows users to install WordPress via WHM and cPanel. For usability, I’ll show in detail how to install WordPress via the cPanel.
First, log into the WHM and follow the prompts: WHM >> Account Function >> create a new account.
Then, enter your domain details and fill in other requirements on the form. Once done, click create an account.
Creating an email address on KnownHost is easier than setting up the WordPress CMS.
The first step is to log into the cPanel.
Next, locate and click the “Email’ Icon:
Then, you’ll be directed to a fill-up form. Add the required details – domain name, username, and password:
Proceed to choose your preferred storage space:
Lastly, click the “Create” button:
Knownhost
If you're looking for a hosting provider that genuinely puts customers first, KnownHost should be at the top of your list. With a wide range of plans and specialized services, KnownHost allows you to tailor your hosting experience to fit your precise needs, all backed by nearly two decades of industry experience.
I recommend KnownHost for a lot of reasons. The most important reason is that they offer quality performance at affordable prices. This makes them one of the top web hosting providers in my book.
Their plans are beginner-friendly and include the popular cPanel. The WordPress and shared web hosting plans are fully managed, making them ideal for beginners, regular business owners, and developers who don’t want to manage their hosting environment. The dedicated server and VPS plans come in managed and unmanaged options so that users can choose the best option for their needs.
On the downside, there is no drag-and-build website builder. While this doesn’t affect the hosting performance, it can be a significant tool for beginners.
Overall, I consider KnownHost to be a solid provider. Their wide range of plans, affordable pricing, and specialized services make them highly recommended to all users.
Knownhost
If you're looking for a hosting provider that genuinely puts customers first, KnownHost should be at the top of your list. With a wide range of plans and specialized services, KnownHost allows you to tailor your hosting experience to fit your precise needs, all backed by nearly two decades of industry experience.
I have 10 managed VPS , The support they offer is a guarantee of peace of mind for me, they have always solved problems quickly, I would never change this service
Long time customer, still amazed by Knownhost improvements and support
One key thing about having a VPS server is that you can't know everything. We might be a web design and SEO company, but my server knowledge is not at expert level. Whenever I need help, Knownhost are not only there for me, they do it fast, accurately, and politely. You really can't ask for more :)
Rapid Response, Very Helpful, Above & Beyond Expectations
My website was experiencing extreme lag issues, and I reached out for help, expecting to get the run-around. However, I received a very quick response with a speedy fix to our website issue along with a helpful tip for the future. Friendly and very helpful!! Thank you so much!
Been hosting with Knownhost for years now and I've nothing but good words for them. A recent issue with an unknown DNS redirection (not their fault) had me using their support system to resolve it. Done in less than an hour.
I have tried several hosting companies, and this one has the best support time and expertise I have seen. They have always solved all my support request, in a minimal time.
I'm a complete newbie when it comes to websites so I had made some mistakes but I started a live chat which went on for 1.5 hours - my helper had so much patience for me and guided me through every step perfectly. It is so nice knowing I'm with a host which has great support and service. A real hidden gem and I definitely recommend to anyone looking for an actually decent and authentic company.
Knownhost was the best price we found that met our needs. However, since using them for several years we've learned that we can rely on their excellent customer service for any technical issues. They've quickly handled routine changes and have helped us bear down on unique challenges. Excellent!
As a Web Developer since 1998 I have used many webhosts. In 2009 I first used Knownhost and found them to be exceptional. Now we're in 2024 and nothing has changed. KnownHost will meet, and then exceed, all your expectations. Peace of mind 24/7/365.
We recently had our old emails moved onto KnownHost. I was having problems getting the emails in my mail program and KnownHost stuck with me until it worked! Thank you KnownHost!
Yes. KnownHost is a reliable hosting company. It offers a 99.99% uptime guarantee, fast loading speeds, high-performance drives, LiteSpeed servers, and various hosting products to accommodate general and specialized use cases.
Is KnownHost a good host for WordPress websites?
Yes. KnownHost is an excellent choice for anyone looking for WordPress hosting. Their WordPress hosting plan includes fully managed support, out-of-the-box optimization, automatic updates, and WordPress theme and plugin management.
Is KnownHost a good host for e-commerce sites?
Yes. KnownHost is a good hosting provider for e-commerce sites. Their VPS and cloud server plans are highly recommended for e-commerce sites as they offer flexibility, top security, and quality performance. The web host also provides insights on marketing, SEO, and other related topics on their blog.
Do I need to have technical knowledge to run a KnownHost reseller hosting?
No. Anyone can use KnownHost reseller hosting packages. The plans come with WHMCS to help users automate their reseller hosting business. This frees up time and energy that can be used to promote the business and get more customers.
HostAdvice.com provides professional web hosting reviews fully independent of any other entity. Our reviews are unbiased, honest, and apply the same evaluation standards to all those reviewed.While monetary compensation is received from a few of the companies listed on this site, compensation of services and products have no influence on the direction or conclusions of our reviews. Nor does the compensation influence our rankings for certain host companies.This compensation covers account purchasing costs, testing costs and royalties paid to reviewers.
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