MochaHost Reviews and Expert Opinion

Based on 472 user review in 5 languages
9.2
SUPERB!

Customer score for MochaHost

  • Reliability
    9.2 / 10
  • Pricing
    9.3 / 10
  • User Friendly
    9.1 / 10
  • Support
    9.4 / 10
  • Features
    9.1 / 10

Detailed Scores / Summary

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Andres Felipe Monsalve
Colombia
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

Service rating

Service used: Shared - Mocha - Linux
My experience with mochahost has been spectacular because I have received timely and efficient attention at all times. I started acquiring a Mocha plan and an additional domain, with which I have no complaints.

The service has been very good and I would recommend it to anyone. Greetings.
Jodi EYles
United States
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

Price is great, but customer service is better!

Service used: Shared - Business - Linux
I am totally satisfied with MochaHost. Besides their great pricing, they offer a ton of extras and best of all a super customer service department. I will be slowly moving all my websites to MochaHost, and recommending it to my clients.
David M. Higgins II
United States
  • Reliability2
  • Pricing2
  • User Friendly2
  • Support2
  • Features2
2.0
NEW

Don't waste your time of money

Service used: Shared - Business - Linux
Moved from iPage
After spending several weeks discussing my options and Mocha Host capabilities with the sales agent, I decide to go with them.I was assured my site would not be having the same issues I was having with IPage and that plan I was ch...Read More
MochaHost
Dear David,

Thank you for the feedback on this issue. I am sorry that you are not satisfied with our service. I was able to review both of the cases you are mentioning and in both of these cases we tried to help and explain the...Read More
David Higgins
David Higgins
Amazing you couldn't help with my account when I contacted you, but you're on here less than 1 hour after my review published, responding to it... and on top of that you could find all the info on my account with not information r...Read More
Flouer Evelyn
United States
  • Reliability8
  • Pricing10
  • User Friendly8
  • Support8
  • Features10
8.8
NEW

Thorough support for Non-web people!

Service used: Shared
After being with another web hosting service for years, my web person quite and I had to personally look into what was going on. I realized that things were a mess and I was paying far too much money. After a little bit of researc...Read More
Cesar Hernandez Villegaz
Mexico
  • Reliability2
  • Pricing10
  • User Friendly8
  • Support6
  • Features10
7.2
NEW

very low quality server

Service used: Shared - Mocha - Linux
pensaba que era un servidor de alta calidad pero empezo a llenar de basura mi sitio al grado de tener error en mis bases de datos no subi archivos que dañaran el sitio ademas de decir ilimitado, creo que es de baja calidad y deber...Read More
Ayhan Uluocak
Turkey
  • Reliability10
  • Pricing10
  • User Friendly10
  • Support10
  • Features10
10
NEW

My Review

Service used: Shared - Business - Linux
It has been one year since I used Mochahost as my service provider. My domain had no problem. Only today my ip was blacklisted without any reason. My overall impression is good. The customer service was also very good. They were approachable and informative.

Typical MochaHost Prices

Service Monthly Price Range
Shared Hosting £1.51 - £5.56 6 plans
VPS £6.18 - £38.73 16 plans
Dedicated Server £14.72 - £130.97 18 plans
The Services & Prices are taken from www.mochahost.com

MochaHost Expert Review 2019

Written by: Michael Lavnduski

MochaHost Rating

  • Reliability
    9 / 10
  • Pricing
    10 / 10
  • User Friendly
    9 / 10
  • Support
    9 / 10
  • Features
    8 / 10
9
Rated by Michael Lavnduski

Quality US based hosting for just about any type of site

MochaHost is a well established company that provides both direct hosting and reseller options.  Their primary focus is the direct hosting, which comes as shared, VPS or cloud based dedicated servers.  They do offer both Linux and Windows options at every level, which is very nice (though reseller is Windows only). They have been around since 2002 and have built a strong reputation for excellent hosting.  They have even won some awards from well known tech publications including cNet.  Their main office is located in San Jose, California where they run their primary data center.  They market the fact that they have their own data center, which is kept up to the highest standards and has multiple backbone connections to the Internet for added reliability.

Uptime & Reliability

Compare
9

100% uptime guarantee

This company really likes to market their 100% uptime guarantee.  Of course, all hosts have occasional downtime, but if your site goes down at all, you will get a 3% credit for the month (if it is down for 3 hours or less) and if it is down longer, you get another 5% off for the month for each hour your site is down. This uptime guarantee is a little bit complex, but overall it is good since it is a 100% uptime guarantee.  It is important to note that this guarantee applies to all their hosting packages, even the shared options.

Features

Compare
8

Very nice features though it can be somewhat confusing

They offer a lot of different options to their customers.  For experienced webmasters, this variety will help ensure they are getting exactly what they want, and not paying for anything extra.  Newer people, however, may get a little confused about what is important and what isn't.  The layout of the included and optional services could be more clear. They have four shared hosting plans (technically 8 since it is 4 Linux and 4 Windows).  They also have multiple VPS options and several different choices for cloud dedicated servers. Another great benefit that they offer is an easy website builder, but that costs $.99 per month.  When hosting companies typically offer these website builders, they are included so it seems odd to charge for it.

Support

Compare
9

24/7/365 support and toll-free number for US customers

MochaHost provides technical support around the clock, and does a pretty good job of it. They have live phone and chat available to their customers, and an online ticketing system that has an impressive response time. The one down side to their support is that at least some of their staff are located in Bulgaria, which some users don't like.  In addition, however, they have a nice set of self-help options including a knowledgebase and forums to help fix common issues.

Pricing

Compare
10

Very competitive pricing options

Mochahost has very low prices for their main package options.  For example, shared hosting starts at just $1.95/month.  Even for dedicated cloud hosting services, you can get an entry level package for $19/month.  This is really quite low compared to most of the competition, especially given the fact that the services you get are still very good. They do have a lot of extra things that you can add on, which raises your prices, but if you just stick to the base hosting, you're getting a really great deal.

Summary

Great hosting options for just about anyone

MochaHost is really a very good hosting company to work with. They keep all their servers up to date and provide very nice technical support.  No matter what type of hosting package you choose, you'll get the same great service and all for a very fair price. Pros:
  • Low prices
  • Well established company
  • Windows & Linux available for all packages
Cons:
  • The packages and features aren't always as clear as they could be
  • Lots of extras that can raise your bill
 
Read the full expert review Visit MochaHost See plans & pricing

MochaHost Prices, Plans & Features - 2019

Shared Hosting Plans

Plan Name Space Bandwidth Price Score
Unlimited Unlimited £1.51 9.2
Unlimited Unlimited £1.90 9.5
Unlimited Unlimited £1.92 9.4
Unlimited Unlimited £3.08 9.4
Unlimited Unlimited £4.81 9.4
Unlimited Unlimited £5.56 9.6

VPS Hosting Plans

Plan Name Space RAM OS Price Score
40 GB 500 MB £6.18 9.2
20 GB 1 GB £7.71 10
60 GB 1 GB £7.73 9.7
80 GB 2 GB £11.61 9.4
80 GB 2 GB £11.61 9.3
60 GB 1 GB £14.08 9.2
100 GB 2 GB £15.48 2.0
100 GB 3 GB £15.48 7.6
150 GB 4 GB £19.36 4.4
150 GB 4 GB £19.36 8.8
200 GB 4 GB £23.23 9.4
200 GB 6 GB £23.23 9.2
250 GB 8 GB £27.11 10
250 GB 6 GB £30.98 9.6
300 GB 10 GB £34.86 9.2
300 GB 8 GB £38.73 9.2

Dedicated Server Plans

Plan Name Space RAM OS Price Score
50 GB 2 GB £14.72 9.2
50 GB 4 GB £18.60 9.2
100 GB 4 GB £23.25 9.6
100 GB 6 GB £27.12 10
200 GB 6 GB £36.42 2.0
200 GB 8 GB £40.30 8.0
300 GB 8 GB £49.60 9.2
300 GB 10 GB £53.47 9.2
400 GB 10 GB £62.77 9.6
400 GB 12 GB £66.65 9.2
500 GB 12 GB £75.95 6.4
500 GB 14 GB £79.82 9.2
600 GB 16 GB £92.99 9.2
600 GB 18 GB £96.87 9.2
700 GB 20 GB £110.04 9.2
700 GB 22 GB £113.92 9.2
800 GB 24 GB £127.09 8.8
800 GB 26 GB £130.97 9.2
A Free Domain is included when purchasing any hosting service from MochaHost
Submit a MochaHost Coupon

Server Locations

Chicago

A few words from MochaHost

Years ago, our founders realized that many online service providers lacked the skills and vision needed to provide truly integrated, holistic, and flexible online solutions. In addition, these mavericks realized that many businesses were paying far too much money for far too little results.

That's why in 2002 they launched MochaHost - The Online Central.

MochaHost is located in the heart of Silicon Valley (San Jose, California); specializing in providing professional hosting, web design, e-commerce, and Internet promotion services.

At MochaHost, we believe that the key to success is to provide professional services at a well balanced price.
Become a part of our community today and experience the difference!

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