STRATO Expert and User Insights by STRATO Customers
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Strato is a large hosting provider with a proven reputation. They serve over 4 million unique domains and 1.6 million websites. This is on their over 60,000 servers. They have these servers spread out over six European countries as well, which helps to improve the speed and service that their customers are going to get.
In addition to hosting services they also offer site building services, options to help you sell products online and online storage services. Whether you are looking just for hosting or you will be using all their services, they will do a good job at keeping you satisfied with your orders.
Uptime & Reliability
Very Stable Hosting
The hosting with this company is very stable and they will keep the sites you run very safe and reliable. This is largely because they seem to focus mostly on VPS solutions, which are naturally more stable than other options. In addition they added a lot of solid state drives, which again are more reliable than traditional hard drives. They also offer a 99.99% uptime guarantee so you know you’ll be getting the great service you need.
Quality Hosting Services
The hosting features are quite nice across all their packages. They offer a free month for users who are just signing up for any of their hosting options. They also offer solid state drives on just about all servers, which will help to improve the speed at which your sites are running. Strato uses Plesk for the cPanel, which is a popular option that can meet the needs of most people.
When looking through the hosting packages you will see that there are a lot of options to choose from. They do split them up nicely so they are pretty easy to understand. Some areas, however, they really don’t give you enough information to make an educated decision. For example, with the VPS servers they say that they provide you with 2 CPU vCores, but don’t mention how many GHz’s each vCore is. This is somethign that you’ll need to know to properly decide what package to choose.
Easy to Reach Tech Support
The technical support teams are quite good and they are able to help you to get your sites up and running the way you want them very fast. If you run into any trouble, the support team can be reached through a ticketing system that they reply to fast. One bad thing is that this company does not seem to have a FAQ or knowledge base at all.
Average to Low Pricing
The pricing with this company is either average or below average at all levels. When signing up for most packages you will get a free month of service, which is quite nice. For the entry level VPS you will pay just $8.99 per month as long as you pay for an annual contract. If you just want to pay month to month it is still the same price, but without the free month at the beginning. The highest level VPS is 39.90 Euro per month.
Very Nice European Hosting
If you need hosting anywhere throughout Europe and the surrounding regions, this is a great company to consider. They really seem to put their customers first and have done a great job of keeping up with the latest technical advancements.
I open an account with them, I subscribe to Cyberprotect and VPS service with them. I terminate the VPS as I no longer using it. I have cancel the CyberProtect for more than a month now, and I keep getting debit alert on my account.
I have try to reach out to them, but unable to as I am not able to find their email and the phone number is not going despite been in Austria and The company been in Germany.
Yesterday I saw about this hosting on google, I liked the low prices and data, today I was going to buy a virtual server, I am a beginner hosting provider and I was looking for servers at low prices, before buying I was just interested in the reviews and here I saw all the customer complaints about Strato host, I think I survived a lot of problems, I've been rented virtual servers on different hostings for years and at first I was very surprised that they had such low prices plus more data, low prices on many hostings are an indication of low quality, but what people write here is simply unbelievable. STRATO is the worst hosting I have seen so far I advise everyone not to buy hosting without looking at reviews because it is very difficult to go back and you will waste money and time unnecessarily.
STRATO hosting has all the problems that I have seen over the years on different hostings. In my opinion, a person who often uses different hostings and is experienced in all these things will understand all this.
Strato ist wirklich eine Abzocke, für 1€ bekommst du Jährlich und Quartal 22€ Kündigung Jährlich wie ein Mobilfunk Vertrag ob du brauchst oder nicht scheiss egal, Geld her. Eine Kündigung ist richtig schwer gemacht sodass man bestimmte Wege gehen muss. Nicht mal 1 Stern Wert.
Don't be fooled by the low prices at first, I bought a VPS for a monthly payment but after almost 1 month my server got down for 5 hours without any notice beforehand and after contacting support, they only speak in German and wasn't helpful and I had to request for cancelation but they did the cancelation after 1 more time charge my account although I didn't use that VPS after that time.
I had an uptime robot to check downtime in that month the server got down for 4 to 5 times long hours.
Wenn Sie ein Hobbyist sind, der nach Spaß sucht, dann ist Strato-Hosting perfekt. Aber wenn Sie ein Geschäft haben und es ernst nehmen, dann NEIN, Strato ist nicht der richtige Ort. Leider habe ich einen großen Fehler gemacht, als ich meine eStore-Website auf ihren Server verschoben habe, und jetzt zahle ich einen enormen Preis. Die Details sind eine endlose Liste, von der Domain-Verschiebung bis zur Subdomain-Verwendung und kürzlich Bestellung von SSL-Zertifikaten für Unternehmen, die zur Schließung der Website geführt haben bis eine blöde Verifizierung erfolgt, bis jetzt sind es drei Tage und wir wissen nicht wie lange unser Geschäft ruht!!!
Außerdem keine Antworten auf E-Mails, es sei denn, Sie schließen einen kostenpflichtigen Servicevertrag für 120 Euro pro Jahr ab. Ich weiß wirklich nicht, wie sie hohe Bewertungen bei Google bekommen!!!
Absolut nicht zu empfehlen ! Unfreundlich und kündigen einfach Verträge innerhalb 14 Tage und alle Daten / Emails ect sind dann weg. Der Kundenservice ist absolut inkompetent und benutzt nur Standardantworten aber passieren tut NIX !!! Zudem sind sie für die Leistung viel zu teuer und man kann besser bei "Wix" eine Homepage erstellen als bei Strato das 3fache zu bezahlen und unfreundlich behandelt zu werden !
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