I recently requested a server upgrade (Ssdnodes).com, but before completing the payment, I decided not to proceed with the upgrade. Instead, I wanted
...to keep my existing server and purchase an additional one.
However, despite the upgrade never taking place, my original server was terminated — even though it has already been paid for in advance for the next three years. This means I’ve lost access to a fully paid server for an upgrade that was never executed.
I kindly requested that my original server be reinstated immediately, as I only intended to explore the upgrade — not to lose my active server. I still wish to keep my old server and do not need the upgrade.
It feels as though I have been penalized for an intention, not an action, and I hope SSDNodes can promptly correct this misunderstanding.
Best regards,
